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SuperFresh Supermarket

2.4 (108 reviews)
ModerateGrocery
Open 7:00 am - 10:00 pm
Updated over 3 months ago

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Their sale prices are usually not the same as the price that's charged at checkout.
Francesco B.

SuperFresh 242 Bay Ridge Ave, Bay Ridge, Brooklyn - F RATING!!! As most of you that get groceries at SuperFresh, their shelf prices are not always the same as the price that's charged at checkout. This happens with not only items that are on sale, but with non sale items as well. I usually catch the error at the checkout as I bag my groceries. I usually alert the cashier to asked for a price check, get give her the correct price, gives her the manager card to override and walks away, never acknowledging the customer with an apology. Very unfriendly and inconsiderate. This time, the manager DAWN comes, looks at the item and goes to the bread isle. I followed and she points to another (similar item that's not on sale) and says, in a loud stern voice that it's not on sale, it says bread, not muffins, never once looking at me. I walked her to the correct item and asked her to read it, and she read the sale item and its sale price. She says nothing else, walks back to the cashier, looks at the item and runs away. When I asked if DAWN relayed to her the error, she said no and that she just came, looked at the item and walked away. Waiting for 5 minutes she appears isles away collecting empty carts. I had to raise my voice and call her name saying we are waiting. She comes back and says to the cashier, "I said It's $2.49", and again walks away. Cashier then says she needs her managers card to override the transaction (which she knows since she does it numerous times a day). She gives the card and runs away, without saying a word to me. I complain about her to the cashier. DAWN walks back and says to me, finally looking at me that she told he cashier. I said no you didn't, and said what she really did, and she's done it in the past, and no apologies to the customer. But as I'm speaking, she heard nothing that I said as she was talking over me, not listening, just mumbling over and over she's doing the best she can. As I exit, another manager just looks at me as I pass her to leave to which I said, "And you have a good day too". I go to this grocery store because of its convenience. I go 2-3 times a week for years, since it's opened. The cashiers are pleasant and some very friendly but the DAWN and the other managers are very unprofessional. Not one Tim that I've been there have the managers looked my way, greeted me, assisted me voluntarily. There were too many grocery stores, and too many other options out there, and people should never have to tolerate bad behavior on top of bad business. Is this is the best SuperFresh can do, everyone should be alerted about the service SuperFresh and their managers feel is 'their best'.

Brown rotten stinky steak
Sasha L.

This place is DISGUSTING. I thought it was great at first-it's new and spacious inside, has a nice selection. I bought 2 steaks and when I got home 1 was normal, but the other was red when taking it out of the package but when exposed to air, quickly turned dark greyish brown and when I smelled it, it smelled like BLEACH. WHAT?! I also noticed at that point that the texture of the surface of the meat was dimpled and had an odd sheen to it. I've never even seen rotten meat before but this meat was very old and maybe they tried to disguise this fact by applying some kind of chemical to change the color. It was not a cheap steak either at 15.99/lb. Also the "sell by" date was 8 days from that point. ABSOLUTELY DISGUSTING. Including a photo of the 2 steaks side by side. Thankfully not including the stench of one of them.

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3 months ago

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7 months ago

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5 years ago

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Andy F.

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2 years ago

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1 year ago

Staff are helpful and friendly, good prices. Well stocked, all your groceries in one place. Valet Parking across the street.

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1 year ago

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6 years ago

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4 years ago

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2 years ago

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6 years ago

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6 years ago

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7 years ago

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4 years ago

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Ask the Community - SuperFresh Supermarket

Review Highlights - SuperFresh Supermarket

They are a brand of Key Food, so most sales items are covered and same Key card works for savings and promos.

Mentioned in 16 reviews

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The Bad Wife

The Bad Wife

4.4
(46 reviews)
3.1 mi
$$

This is a brilliant little grocery with all the essentials and quite a bit of Asian variety…read moreavailable too, along with a small produce selection. There's a lot packed in there! It's a good choice for coffee, snacks, but also fennel, vegan food, kimchi, or eucalyptus cuttings (and, like many small grocery stores, some things are better deals than others). Importantly for the neighborhood, Bad Wife also sell live plants and flowers at very reasonable prices. In the spring and summer, they'll often have flowering plants available. I've always had great interactions with the staff here, and am a fan of the place.

Earlier today, I purchased several plants. In the evening, I returned to the store to return those…read moreitems, for a refund. I no longer wanted those plants. Mrs. Lee refused to accept the return. She referred to a sign that read, plants are not returnable. That particular sign was displayed at at the back of the plant section, on a high shelf. Interestingly enough, at the cash register, there is a sign that states, "Refund policy provided within 2 days receipt." It is mandatory for stores to visibly display their return policy at the cash register. 'The Bad Wife' failed to do so. Mrs. Lee's attitude was rude and dismissive despite being told return policies must be clearly visible by the cash register.

Photos
The visible refund policy at the cash register. The return policy on the plants is not displayed.
The visible refund policy at the cash register. The return policy on the plants is not displayed.
The actual view of the plant's return policy. It is not visible and should actually be displayed at the cash register, by law.
The actual view of the plant's return policy. It is not visible and should actually be displayed at the cash register, by law.
The Bad Wife

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SuperFresh Supermarket - grocery - Updated June 2026

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