Great customer service!! They were very responsive and helpful!!! Definitely recommendingread more

Super-duper service! I was 3 hours from home and my rear window got blown out by an over ambitious…read more"bounce back" electric trunk release! Glass everywhere! Seats,back window area ...an intense shattering! John was already busy with another commitment but he knew I was in an emergency situation. KEEP in mind I had never met this man before... he then invited me to his home after hours that same day and got the job done with a neat meticulous installation and without a shard of glass visible at finish! The price was more than fair! Now I feel guilty that I didn't give him a big tip! I highly recommend this company because the owner John has tremendous decency and integrity!

Excellent service!! Carlos was phenomenal in assisting me with my repairs. All staff are truly…read moreprofessional and kind and I am very pleased with the repair to my car. I highly recommend them!!

giving 1 star to be able to write this review. they did a…read moresuperficial good job on fixing my daughters car after she had a car accident. the guy who was doing the work called my husband and said the car needed more work for "DAMAGES that were obviously UNRELATED TO THE CAR ACCIDENT" they also told my husband that they would put it on the claim. my husband refused and told them he would pick up the car.. they then recommended him not to ride the car without them taking it to another mechanic to get the damages "UNRELATED TO THE ACCIDENT" when my husband got the car it was obvious that they had done work to get more money from our car insurance.... HORRIBLE PLACE please do not Take your care here. They will mess it up and then lie to you To get more money!!!!

They promptly came out to replace my windshield. The problem came with trying to get them to finish…read morethe job and recalibrate the safety features on my windshield. I was originally told they would come out to my home and then told they do not have a technician in citrus county. They now want me to drive to Jacksonville 2 plus hours away to get the windshield recalibrated. No thank you. I'll find another company to finish the job.

08-05-25 Updated: Thank you WindshieldHUB for stepping up and contacting me. After a few days of…read morethe run around, I had Rona from WindshieldHUB contact me, and WindshieldHUB has replaced my windshield through the warranty process for free. The technician is here right now installing my new windshield. I'm appreciate and grateful for WindshieldHUB stepping up to the plate and taking care of this issue. While it added some stress to my life, in the end WindshieldHUB took care of the issue. THANK YOU VERY MUCH WINDSHIELDHUB, I APPRECIATE THIS! I'm writing to express my frustration regarding the recent issues I've experienced with my windshield installation. The technician who re-evaluated my concerns about air coming in on the passenger side was mistaken; the noise was not caused by the windshield guard as he suggested. Instead, it was due to improper sealing, which has now resulted in a crack in my windshield, exactly where I mentioned the installation issue. I regret not seeking a second opinion at the time, as I was led to believe the initial work was done correctly. Now, there is a crack inside the glass that lacks any visible marks. You can feel the smooth surface on both sides of the windshield, but the internal crack is present due to the improper installation. I contacted Windshield Hub and sent the requested photos, asking for a free replacement under warranty since the installation was faulty. However, I have yet to receive a response despite being promised a follow-up regarding this matter. My original order number is 154806, placed in November 2024. Please let me know when you will be scheduling the replacement of the improperly installed windshield. Update: on Monday November 18, 2024, windshield hub sent out a technician to look at the issue with my windshield. The technician was very kind & understanding, after a short test drive he was able to locate the issue & fix it. It was a very simple fix. And now everything is up to par. I appreciate them taking care of this issue and I would recommend windshield hub Windshield Hub install my windshield in Altamonte Springs, Florida on November 14, 2024. Afterward, I did not move the car for 8 hours for things to "set". Upon driving my car to dinner, I realized there was air coming in on the passenger side. I called them promptly at 11 pm that night when I discovered the issue. Four phone calls later, speaking with the warranty department only once, I'm still waiting for them to send someone out to address the issue. I will be calling first thing, again, on Monday, November 18, 2024. to have them fix this. The installer was nice and appeared to do a good job, however, an issue happened somewhere during the installment of the windshield, as air is coming in on the passenger side. I'm truly hoping when I call them again tomorrow, they send someone out to resolve this issue asap and do not keep putting me off to the "next day". This issue needs to be resolved now, as I'm unable to safely drive my vehicle due to Windshield Hub putting off addressing the issue of the windshield not being properly installed.

Very disappointed with the service. The windshield replacement was poorly done, communication was…read moreunprofessional, and the quality of work did not meet expectations. I had issues immediately after the installation and felt my concerns were not properly addressed. Would not recommend.

Service was great , we will be using them in the future !! Jose came to our house and was done in a…read moreresponsible time frame .

Excellent customer service and job. Same day service or next day. Tech arrive at the of appointment.read more

Scheduling the appointment for the replacement of my windshield for a mobile repair was quick &…read moreeasy due to the professional competence of Ms. Maribel and Ms. Bibi at Orange Blossom Auto Glass. Due to my specific insurance and their extensive knowledge I had no out of pocket charges-they even conferenced in my insurance company for the service call to ensure the growing "spider web" crack from an errant pebble on the highway was addressed in a timely manner at no expense to me (under FL law). Apparently the 2011 Explorer windshield & necessary molding replacement can be challenging but when made aware of a hiccup in the repair process, these ladies did everything possible to address the issue. Bibi & Maribel are exemplary representatives of their company: understanding, knowledgeable, communicative and professional; I recommend OBAG to others.

This process was incredibly easy. I brought my car in today and the vehicle was ready in an hour…read moreand a half. They texted me through out the process and the staff at the front desk was kind and accommodating. The only negative was that I tried to book an appointment for someone to come to my house but they only had Thursdays available and I wish they had some more dates available so that I could have had someone come to me. Overall, safelite is the way to go!

The technician who came to my house from Safelite was friendly, professional, and did a great job…read morereplacing my windshield. No complaints whatsoever about the tech himself. Likewise, the customer service agent at the Safelite location was friendly and helpful during the calibration visit. What was disappointing -- and honestly somewhat absurd -- was the overall process. Safelite came to my house to replace the windshield, but then informed me they could not calibrate my vehicle's safety system onsite. So after waiting around my house during a 5-hour appointment window for the convenience of "mobile service," I still had to drive to the Safelite location and wait again for the calibration to be completed. In total, my windshield replacement ended up costing me more than 8 hours of my time. That completely defeats the purpose of having someone come to your house in the first place. At this point, I'd love for one of Safelite's executives to sit in a room and stare at a wall for 8 hours just to fully appreciate the customer experience they created here. This feels like a textbook example of how large companies and their executives lose sight of customer needs -- designing processes that may work operationally on paper while completely ignoring the real-world inconvenience placed on the customer. If calibration is commonly required for modern vehicles, set expectations upfront or coordinate the service so customers aren't effectively forced into two separate appointments. Great technician. Friendly staff. Broken process.

So where should I start when they give you the quote over the phone it's not with the installation…read moreit's just the glass price ... installation brings the price with an additional $400 and they only take cash or debit card and they don't tell you that either (Surprise!)... also if you have any stickers on the windshield and you dont let the installers know not to throw them away they will (that is very unprofessional) that should be an automatic!! you shouldn't have to tell a company who does this all the time not to throw away the stickers on the windshield Sunpass/Epass, parking stickers and work permit stickers... when I asked them about that they said it's your responsibility to tell the installer... the company will not take responsibility for any issues they just throw it back on the consumer...

If I could give no stars I would. No technician ever showed up, rude people on the phone that keep…read moreputting you on hold with no resolution or support.

My appointment was scheduled for 9am and my car wasn't ready until closing time. Throughout the day…read moreI'd check the status of the repair and it wasn't even looked at until 1hr before closing. Why schedule the appointment at 9am? I'm just glad the work was done and I haven't had any issues since the repairs but the wait time and lack of communication is ridiculous

Horrible experience. They arrived to replace the windshield…read moreand after removing the windshield advised they brought the wrong windshield for the repair and would have a manager contact me that day to reschedule. They placed the broken windshield back onto the vehicle without resealing it on. They also advised I would have to pay an additional $150 for the repair to come back to which I had to argue with them about and contact the manager to reschedule and dispute the additional cost to come back out. That day there was heavy rain causing significant water damage. We had to call multiple times to reach a manager to advise of the situation and set up an appointment. Upon a technician arriving the following day they advised that they did not have the windshield in the truck for the repair and a manager will contact me to reschedule Upon not being contacted i had to call myself to speak with a manager for a third time to reschedule again. I was then on the phone and on hold for over an hour just to speak with the manager to try and resolve the issue. I then drove to the location while still on hold for over an hour to be advised the manager is busy at lunch. After waiting for the manager while still on hold, he arranged to have someone redirected to my residence to do the repair. Upon completion the tech advised there was no damage to the vehicles, the rugs and the seats being went and smelling due to getting wet was not damage and advised us to speak with the manager. I wish I read the countless bad reviews and one star complaints on this location prior to setting up the appointment. This is completely unprofessional and unacceptable business practices.

I bring all of my vehicles here. Great staff, great location, great results. You can wait there or…read moretake a short walk to several restaurants or coffee shops.

I waited a few weeks before reviewing to see how the after experience went. And I'm pleased to…read morereport it's been positive all around! From initial quote, where the team even connected via text to have a clear understanding of my tint request, to the after service care, it's been great. The pricing is in line with most of the tint shops in the area (I quoted around) but this one was very friendly with zero pressure. Other shops would not allow me to partially tint and insisted I needed to do every single window on my vehicle at once. The service itself was very efficient. They matched the prior tint perfect, and the guys were very well informed. I truly felt like I was in expert hands and they kept it friendly and casual while maintaining professionalism. It was a quick turnaround and their appointments were timely. After a few days I started to notice bubbling on my windshield, I was worried because the windshield does not come with any warranty here but because the bubbling was on the edges they honored the repair, offered for me to come in same day, and I waited less than 10 minutes even though they had other appointments. I've had zero concerns and it's been great!