It was great! I was able to get an appointment on the schedule quickly. They took care of the…read morelittle crack in my windshield and it's held up great since. Great staff too!

It shouldn't be review-worthy when everything goes as planned, but now days it is…read more * I had an appointment. They showed up as scheduled. * They agreed to change my windshield at $X, and there were no surprises. * Customer service was friendly and efficient. * They said it would be 2 -3 hours, and it was 2 hours. There was no push-back, no changes in the plan, and surprises. AND their price was much less than the other 3 places I called. It used to be that this was the baseline minimum you could expect going into any business. Sadly, that's no longer the case.

I recently had all of the windows, front windshield, and sunroof tinted on my 2026 Acura MDX, and I…read morecouldn't be more pleased with the results. The quality of the work is outstanding--everything looks clean, precise, and professionally done. Before scheduling, I had quite a few questions that I initially sent over email and later discussed on a phone call. Ahmed was incredibly patient, knowledgeable, and easy to work with throughout the entire process. He took the time to answer every question and made sure I was comfortable with my decisions. The team clearly takes pride in their work, and it shows in the final product. Based on this experience, I fully plan to bring another vehicle in for tinting. Highly recommend.

My rearview mirror inside of my Lexus melted off.... So it was hanging by a wire. I called these…read moreguys and they got me in quick. 30 minutes later it was properly reapplied and I was on my way. Professional operation. Recommend

I noticed a crack in my windshield yesterday and reached out to Ace Glass since another company…read morecouldn't help me for over a week. I talked to Amber, and she was very courteous on the phone. Due to the cost of the replacement and recalibration I wanted to make an insurance claim. After getting my information, she set up a conference call between me, her and the Allstate Glass representative. Super easy. Ace Glass was able to come today (1 day later) to my office and install a new windshield. I am so happy they could fix my problem so quickly. I'll update this review should I have any issues.

Called ACE for windshield replacement on a Lexus SC model about 2 weeks ago. A woman took all the…read moreinfo, VIN, etc etc. said she would get back to me by end of day. Didn't happen called back on Wednesday of this week and talked to Tony who again said he would look into the matter and look for either OEM or an alternate glass. No OEM made and could not locate replacement product but made no attempt to let me know by a return call. This organization is run by incompetent give -a-shit employees. Can't understand their customer ratings. Terrible service!!!

Richard provided a great customer experience. He provided me with timely responses, extremely fair…read moreprices, quality work in a timely manner. I recommend Prestige Auto Glass to anyone with auto glass needs! My rear passenger quarter glass was shattered by something (rock?!) flying on the highway. I had immediately filed a claim with my insurance company and came to yelp to get quotes. Because this is a "dealer only" part, it had to be ordered directly from them. Prestige came to my and put film on my window to hold me over until my new window came in, and he came to my job to install it in the parking lot. I am adding to this review only to again speak to how awesome Richard is! You pray for people like Richard to be put in your path, that mean you good and I am most grateful for you Richard! Thank you again! #MyAutoGlassPro Consistent, reliable, professional, top tier expertise, responsive, and fantastic customer service! Peace and blessings to you sir!

Smooth transaction and budget friendly cost. Happy customer with windshield that will pass…read moreinspection.

Easy to setup and good communication. David the technician working on my vehicle was professional…read morein all his interactions through getting my windshield changed. I had to run out before he arrived and he was intentionally on the phone with me when he needed to grab the car keys just inside the door. Appreciated the respect. Also, he was FAST! I was shocked when he called saying he was done already. The price was just as good, if not a few bucks less than some other quotes I got. I appreciated him also explaining they will address any issues early that happen. I have a little knick in another vehicle that I plan to have Fast AutoGlass assist with. Great experience!

I had a good time with Fast Auto Glass staff. They worked well for me and they got my vehicle in…read morewhen I had damage from some hail. The staff was attentive and they work FAST. They worked with my insurance and the costs were really affordable. They made sure that I was pleased with the results before letting me go. If you need their services, please don't hesitate to visit.

Today was the third time I've taken a car to Auto Glass Now on Westwood Ave. to have windows…read morereplaced. The staff is polite, the work is done quickly, and they are significantly less expensive than many other glass shops. This time, I had two shattered side windows (just some of Richmond's delightful vandals having a good time). They got my car in quickly, replaced the windows, and even vacuumed all of the shattered glass out of my car! The receptionist is well organized, gives you all of the information you need, and is sweet and professional at the same time. The waiting area is clean, and they offer coffee and snacks. One time I took a car in because the rear view mirror had broken off (nothing to do with their work'!), and they fixed it for free. This shop will be my car glass place from now on: pleasant employees, excellent prices, and great service.

Windshield was replaced but look how they left my carpet. No paper was put down. I just had to say…read moresomething about this. However they got the windshield done in a timely manner.

From beginning to end = fantastic experience…read more Our new car had gotten a chip on the windshield with a flying rock. It was slightly concerning so we got our pic and I decided to reach out through email. Of course, I'm one of those people who emailed Friday afternoon (my bad) and I heard from Lorri Tuesday morning. She was quick to respond right away with my concern and setting up an appointment was super easy. I had my appointment this past week and it was easy to find and I was helped right when I walked through the doors! Fortunately, we didn't need to replace the whole windshield and the chip was an easy repair. I sat around for about maybe 45 mins and it was done! Easy to set an appointment, smooth transaction, and fantastic work/service. I definitely know I'll be reaching out to these guys if anything else happens with our automobile windshield! Thanks!

Brought in 24 Roque to have windshield replaced and calibration done. Windshield was replaced…read more Notified before pickup they could not due to calibration because they did not have updated software. I would need to take it somewhere else. The estimate had been based on doing both. They did not breakdown cost in estimate. Mind you there are safety features aligned with the calibration. Called around got estimate from Nissan. Told them how much it was and I expected it to be deducted from estimate. Long story short I walked away with an unsafe vehicle and an additional cost to get vehicle right. They should not have attempted the job if they could not do the whole job. This was just messy! I would not recommend using them for any replacements without guarantee they have what is needed to do the job. Additional time and money and putting someone in unsafe vehicle is the outcome. Beware.

I had a chip in my windshield and it was repaired quickly and efficiently. Quick and friendly…read moreservice! Thank you!

I had a crack in my windshield and called Farmers Insurance (my provider) and I was quickly set up…read morewith an appointment with Safelite. I thought "Great, they replaced my windshield last time, this time should be no problem". The day of the appointment came and in ten minutes the Safelite guy tells me that he sees rust after removing the molding and that he can't replace my windshield or he will be fired. He leaves, having done nothing and I'm left with a car that can't pass inspection. I call my agent, pretty furious, and he gives me Rob's number since he uses Rob personally for his glass needs. I call Rob, and within minutes have a next day appointment and assurance that as long as the metal isn't rusted through, he should have no problem replacing my windshield. I had to work the next day so we work out a plan on where I'll put the deductible check in the car, and when I get home that evening, the windshield is replaced and an invoice is in the seat. I won't use those national chains again. I learned through my local agent that insurance companies get paid money by national chains to be the default providers for claims. In Virginia, I get to chose who does the repairs on my car, so why wouldn't I want the money to go to a local business? The owner answered the phone, got the work done, and I couldn't be more pleased. I'll post the picture of the work done on my 97 Toyota Corolla beater I drive to and from work.