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    Superior Auto Sales

    2.4 (32 reviews)
    Closed 9:00 am - 6:00 pm
    Updated 1 month ago

    Services - Superior Auto Sales

    Auto detailing work

    Auto maintenance

    Auto repairs

    1 More Service

    Routine automotive maintenance

    Superior Auto Sales Photos

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    Recommended Reviews - Superior Auto Sales

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    THAT'S MY BETTY! LOVE HER!
    Alicia B.

    Let me start by saying that you often brace yourself when going into or even calling a car dealership. You mentally prepare yourself for the "pushy salesmen"....well...not here at Superior Auto! Instead, you will get friendly people who don't try to push anything on you. They're helpful. They actually listen and they are more than accommodating. That was my experience with everyone I interacted with at Superior Auto! If I could give Superior Auto and the staff 100 stars, I would! Specifically, Aiden Masterson & Richard Izzo, both sales consultants are who you want to ask for! They are the best! Aiden went above and beyond in helping me by being completely prepared with all the answers to any of the questions I would have and for any questions he did not know the answer to (which was not many) he went to the person who could answer them and gave me their info as well! There was never a moment in which I felt pressured or unsure, as Aiden made my experience smooth and easy. I simply could not have asked for anything to have gone any better unless I was getting a vehicle for free! All of my calls were answered or returned promptly and even though they are very busy, they made me feel as if I was their top priority and my business truly mattered to them. After I made my decision as to what I wanted to buy, it was time for the often dreaded task of filling out applications and waiting for the call from someone in the business/finance department. Well, let me tell you....this was probably the most satisfying part of my experience here! Aiden directed me to their website, sascars.com and told me exactly which page to go to to fill out my application. At the same time, I was able to send a picture of any documentation they needed (which was not much) very quickly all while still on the phone with him so that he could make sure it was received! I was extremely and pleasantly surprised when I received a call, not only on the very same day, but within a couple hours from their bussines/finance manager, Mr. Andre Borusowski, Andre is THE MOST amazing, experienced, knowledgeable and intelligent man that I have ever spoke to in a business finance sense. And I mean every word of that! Andre was very straightforward, honest and knew exactly what he was talking about, which made me feel extremely comfortable and I knew that I was getting the best possible rate, price, warranty and everything else that goes with the financial part of buying a new vehicle! Definitely no BS and no hidden agenda or fees or words that you don't understand here. He did not sugar coat anything, he gave it to me exactly like it was and treated me with the utmost respect, he answered every single question that I had for him with complete candor and pleasantness. Superior Auto Sales was the easiest dealership I have ever worked with. Excellent customer service all around and attention-to-detail. I highly recommend anyone to go see them! You will NOT be disappointed! The entire process was stress free and actually enjoyable! Go see them, you will be happy you did! Oh and just in case anyone is wondering.... I am now VERY happily driving a beautiful 2016 Chevy Tahoe LT and her name is "Betty"! My older children love it, my younger children love it, my grandchildren love it and everyone who's seen it loves it... but most importantly I love it! LOL

    I felt compelled to write a review for this place because the negative comments here seem very disingenuous. I found a 2016 Dodge Caravan R/T they had listed on Cars.com with 42k miles and all the features we wanted at a great price ($18,900). I'm in Rochester so I called first and spoke with Allie. She was very friendly and upfront with me about the cars history (where it came from, past owners, etc). Turns out, the dealership had been using the vehicle to transport their service customers so it had an additional 2k miles than the listing showed. But without me having to ask, she knocked $700 off the price and gave me exactly what I asked for my trade-in (a 2008 caravan with so much rust you could practically see through it). Based on the reviews here on Yelp I was a bit nervous about what I might be walking into - was this a bait-n-switch? But I took the leap and drove out to Buffalo to see the vehicle for myself (with a bank check in hand). Turns out my fears were completely unwarranted. Allie was just as friendly and helpful in person as she was on the phone. She put the car up on a lift so I could fully inspect it inside & out, and gave me as much time as I needed to look it over and test drive it. It was exactly as advertised, and better - for a 4 year-old minivan (with tough northern winters) this thing was practically new. Also worth noting, the owner of the dealership, Mr. Izzo (90 years young) was there on-site. While I was waiting in the showroom he came over and introduced himself. We had a great conversation about Buffalo, Rochester, the history of the dealership, family/life, etc. Turns out Super Auto is a family run business (Allie is his grand daughter I think he said) and his sons work there too. Of course, everyone's experiences are their own, but my experience with this dealership was nothing but positive. Don't let the negative reviews here scare you away. These are good people and I'd definitely do business with them again. I just wish they had a location closer to Rochester! PS - We've driving the car home and had it for a week with no issues. I'll post an update here if anything changes.

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    Review Highlights - Superior Auto Sales

    The Izzo's at Superior treated me like family.

    Mentioned in 2 reviews

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    Joe's Auto Service

    Joe's Auto Service

    (57 reviews)

    I brough my 2014 Scion in for an inspection last year and was told that the car had an oil leak and…read moreneeded an expensive test (well over $100) to determine where the leak was coming from. I was sceptical since the car is always parked in my driveway and there has never been oil spots. I went for a second and third opinion and was informed there was no oil leak. My car, like typical older 4 cylinder vehicles has a tendency to burn through some oil and to check the levels periodically. Since then there have been no issues, there has continued to be no oil in the driveway. I was told previously by other people to avoid using this shop and now I know why!!!

    DO NOT TRUST THIS BUSINESS!!! My vehicle overheated because of a radiator leak; I had Joe's tow it…read moreto their shop. Next thing I know, I get a $4000 plus estimate for work that needs to be done. We had someone from Ellicottville Auto look over the quote and found that Joe's inflated part prices x3. Said I needed a whole new radiator and all sorts of other things done. Ended up having it towed to our local guy (Ellicottville Auto) who found and fixed the leak (a clamp), replaced the thermostat and a windshield wiper for under $300. Joe's charged me more for the towing and diagnostics ($352). They saw a female and thought they could rake me over the coals. I repeat DO NOT TRUST THIS BUSINESS!!! Zero star rating (the towing guy and the female receptionist were very nice-only positives)

    Schultz Auto and Truck Repair

    Schultz Auto and Truck Repair

    (11 reviews)

    Always trustworthy, quality work and reasonable prices! It's worth it for me to drive a little…read morefurther to know my vehicles are well maintained and safe

    I felt compelled to write a review of Shultz Auto and Truck Repair located at 5085 Southwestern…read moreBlvd, Hamburg NY. I specifically sent my son to Schultz Auto, to have his car looked at, based on the pages and pages of positive reviews they share on "their" website. However, after leaving our car in their hands, it became clear that they do not share the full picture of everyone's experiences. I can honestly say that I would not recommend their services to anyone. As for my personal experience, we live out of state but my son attends college in the Hamburg area. He was experiencing an issue with his car and we couldn't get any recommendations on trustworthy local mechanics from other students/parents, so while we were researching mechanics, we suggested he take the car to the local Auto Zone to get a quick diagnostic. Auto Zone ran a diagnostic and shared with him the error code. They said he needed a new ignition coil and may want to have his spark plugs looked at/replaced. This was all occurring only a few weeks away from Thanksgiving break and knowing he had a 8 hour drive home, we needed to find a trustworthy local Machinic to replace the coil and/or plugs. We called Schultz Auto and explained the issue. We made an appointment for my son to drop off the car. After looking at the car, they sent us an absurd estimate. They estimated the repairs at $5,827.46. Keep in mind I only paid $8000 for the car when I bought it 3 years ago. This estimate included a full diagnostic charge of $244.96. This was clearly over inflated as my dealership only charges me $170 for a diagnostic. Also, this was not even necessary as we shared what the issue was and what we wanted them to look at and fix. Additionally, the quote was LOADED with unnecessary work including a brake job which, we just had brake work done 4 months earlier. At this point, we knew we were being taken advantage of. We were now stuck with a $244.96 (unnecessary) diagnostic charge, but we were trying to figure out if it would be better to just have my son try to drive or tow the car to a dealership or another mechanic. However, we still did not know where else to take the car. So we decided that we would just have Schultz change the spark plugs because we wanted to get the car back, and drivable, so that my son could make it home (safely) and we could take it to our mechanic, who by the way was floored by what this business was estimating. So we declined all the unnecessary work with the exception of replacing the plugs (no wires, nothing else, just plugs) which was $533.09 and when you add in the $244.96 diagnostic, taxes and fees, we were charged $808.50 to have spark plugs replaced. I feel completely taken advantage of because my son is a college student and we live out of state and I could not be there to help him with this. As a mom, it is extremely hard to send a kid off to another state to go to school. So you pray that there are good/honest people around him that will help him and treat him the way they would want someone to treat their kids. Being so far away, I feel completely helpless in these situations and I worry for other moms/parents in the same situation. The only thing I can do is share my story (which I am doing), so hopefully I can spare someone else from being taken advantage of.

    Superior Auto Sales - car_dealers - Updated June 2026

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