Great service, great price, got me in to look at the funky noise my car was making, and had it…read morerepaired within 15 minutes of getting it on the lift. They explained what caused the noise, and stated it was an easy fix, not what I feared. They are friendly and personable, and they have created a loyal customer.

Had ac issues they were efficient and did a great job. They kept us informed of timelines etc…read more Highly recommend them!

Always a positive experience when I've had to take a vehicle to these guys. I don't feel like I'm…read morebeing taken advantage of. Unnecessary work isn't suggested. Quality of work is tops.

Took a long time and failed to mention until the day of pickup that they charge 3.5% fee. We all…read moreknow that card companies charge and a good business plans for that and doesn't surprise customers. Also, never called to say it was done. We had to chase the progress. At almost a week we needed the car.

Very friendly and accommodating. As a female they did not make me feel dumb at all or try to take…read moreadvantage. Very helpful and reasonable priced. Wont cost you an arm and leg for services. Christian based owners. I wouldn't go elsewhere.

I highly recommend Charter. They were professional, friendly, prompt, knowledgeable, fair in their…read morepricing, and most important, honest. You will not be disappointed with their service.

Took our 2000 Dodge Ram van in, wipers locked in place, only twitched. Mosty's found it was a prob…read morewith recent windshield replacement by mobile service company, wipers not re-installed correctly. Fixed quickly, cost $20!

My car broke down in Kerrville. I checked Yelp and had it towed to Mostly Garage. They called me…read moretwo hours later and said I had a broken Serpentine Belt. Something seized on Air Conditioner. I know it would be expensive to fix so I explained I was a winter Texan and could get by without it. They found a smaller belt to bypass the ac. Saved me a tons of $$$$. Thank you,,,You Guy are the Best...ps got the car back next day

I needed an alignment from my vehicle (new tires) and wasn't confident in the dealership to do it…read morecorrectly. I've used Moss for some other things in the past so figured I'd get it done by them. Great experience! The appointment time was kept by them, and their estimate of time was spot on. They actually completed the work a little ahead of time! Friendly people, from the counter to the mechanics! One of the best places to go for your automotive needs! They aren't cheap, but when you want the assurance of having work done correctly and a place that stands behind their work, this is the place to come to. And my vehicle alignment wasn't bad at all, but I can definitely feel the difference over rough roads. The confidence that I have in going into the winter months knowing everything was done correctly is comforting, and for that, I thank Moss Motors for keeping their high standards.

Best auto shop in Kerrville! They go the extra mile. Have used them for work on both my vehicles…read more Thanks for the service ******

The good is that I used them for all my work except that covered by various vehicle manufacturer's…read moreOEM warranties from about 2016 through the end of 2025. The work and related recommendations were excellent. The most extensive work was the replacement of a Chrysler 68RFE automatic transmission in a 2009 Dodge HD diesel pickup. The rebuilt transmission they recommended and installed worked perfectly for another year before we traded the truck in. When I went in to schedule maintenance and a minor repair on our 2016 Subaru Outback in late 2025, the place had a different feel. The guy they had up front writing service orders and scheduling was new and failed to understand what I was requesting. Even though I went by ahead of time and carefully explained what I needed done, this employee had to have it all explained again on the scheduled day, and I eventually had to insist on talking to Brad about it. Brad must be short-handed in the shop because it was clear to me that he no longer expected to be directly involved with customers. This shop is a fairly high-priced operation. I don't mind that, but have since taken our business elsewhere.

Well first off I called the auto shop as I was going to be in town visiting family. I had received…read morea pickup on trade earlier this year. It had a been in major collision amd didn't have AC, I drove to down from Oregon and realized i certainly didn't want to drive it back like that. I also had some steering wobble and possible break rotor issues so I mentioned that as well. I just picked up my truck from the shop. Paid 250$ for them to tell me the same thing. That my AC was bad amd needed to be replaced and that I had possible alignment issues among other things. Well I told them that when I dropped it off. Along with the fact that the vehicle had been in a major collision. Normally when a mechanic has taken my vehicle they actually listen to me when I tell them what's wrong with the vehicle. These guys just chose not to and to charge me for what I already knew. So to add to an already expensive fix. I just spent 250$ to confirm my vehicle had issues and absolutely no fix was done. I mentioned that to the guy on my way out this morning and his response was you should of told me the vehicle was salvaged tittle. Ummm. Excuse me! I told you on the very first conversation I got the truck on a trade and it was previously in a major wreck. HELLO!!!! Maybe listen to your customers when they explain to you what's wrong with their vehicles. Further more the lady in the front was far from pleasant and the customer service I received was non existent. I had to call to even find out what their diagnoses was. I gave them 4 days and just decided to go get my truck before they racked up any more unnecessary cost. On the way out the guy mentioned his machine for checking the AC just cost him 9grand. I said great. Glad I could help pay that for ya. And I left pretty dissatisfied! I still have no AC. The brakes and rotors I asked to be put on are still in the truck and it cost me 250$ plus 4 days in a rental vehicle. This is not the way you get repeat business nor good reviews. I've driven from Alaska to Panama over the last few years. Met many mechanics along the way. Normally only pay that kinda of money if work was actually preformed. I'm sure they spent no real time on my vehicle and charged me full shop rates for simple diagnostics. Seams to me the only thing they really cared about was the paycheck. I have a large extended family here in the hill country and I'm sure none of them will be using this shop after I let them know my experience.

great service. got me in right away and finished in half an hour. no attempt to upsell for unneeded…read moreservices. excellent quality, good value, and professionalism. just an oil change this time, but if I have issues in the future will definitely go to them.

Darrell was very accommodating and completely professional. They did an excellent assessment of my…read morecar needs and what impressed me the most, is their big sign in front of the store asking for an honest review of their services. Will definitley be going back.

Took my car there for an estimate. They took pics of what I needed done and said they would send me…read morean estimate by email the next day well, it's been a 10 days and still haven't received it. I send two emails asking where the estimate is but no one replied. If they didn't want to do the work they could have just sent an email saying that. Silence is unacceptable.

They did an amazing job on my truck. All the front was damaged. Thanks to Alex and the crew they…read moredid a wonderful job. Elma kept me informed through the whole process. Friendly and amazing work. They take pride in what they do. Would use them again