Superior send Devon out quickly for a thorough consultation and gave me options I didn't realize existed. I'm excited to have them come complete the project. I just got a callback from another competitors awning company who cancelled tomorrow's appointment that they set with me weeks ago. I'm not sure about the final result at this time but Superior seems to have a better oiled machine from my current perspective. If anything changes I'll be sure to update my review. read more

We just had over $13k of work done by Superior at our home. Extremely responsive customer service. The installers, Daniel and Elder were outstanding. They stayed into the early evening to finish the job which was very appreciated. Andy the sales guy was very helpful. Regina and Argie at the shop were very polite and easy to work with. Overall, I would highly recommend Superior. read more

Andy is a great sales man. We like him. I love the color of my awning. An electrical awning is a cool thing read more

Competitive pricing and service that goes above and beyond. From start to finish, Superior Awning lived up to the name. The entire team was helpful, knowledgeable and committed to great service and a quality, high end product. Highly recommend! read more

What a fantastic company!! Outstanding customer service - from the initial phone call/intake to the person (Jeff) who showed up at my house to talk about the sun protection my wife and I wanted for the backyard area of our house. Extremely knowledgeable, personable and reliable staff. Great attention to detail during installation. Fairly priced, especially for the high quality workmanship and materials (we chose an outstanding Trivantage fabric (Ferrari Soltis). There are so many awning companies to choose from these days. Superior Awning, from its top management, to the sales manager, to the installers and customer service staff, makes it easy - as the company truly is "superior". read more

Dennis Michaud has been my sales representative for years and he's always been so helpful and professional to work with. I've used Superior for awnings at my office & rental properties and also at my residence for exterior drapes, I've been nothing but impressed by their pricing, professionalism and customer service throughout the process. I highly recommend Dennis and Superior Awnings. read more

Superior Awning - Office awning in Hermosa Beach - Awnings Near Me - Van Nuys, California

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Very professional, great communication, and very happy with the end result. We had a drop shade installed at our house in late 2022 and decided to have another installed in early 2023. Great experience both times, product is very high quality. Highly recommend this company. read more

All's well that ends well, but man, talk about an up and down ride. If you're reading this, you probably need a patio cover or awning of some kind and all I can say is good luck. After getting a few quotes for a super basic patio cover (like, a square, lol), I went with Superior Awning (prices are crazy high right now for all patio covers/companies and you're going to wait a while for install, so be ready for that). I received some very high quotes, dealt with some squirrely owners/sales reps and I ended up going with Superior because they were transparent and didn't use creepy sales tactics. In a nutshell, you're paying insulated patio cover prices now a days, but you get a super basic, flimsy cover because everything costs more and takes longer (based on the quotes I received before/after covid). After the initial appointment, I was told a final measurement would be completed and then was told it wasn't necessary (because it was freestanding ?!?!?) and that's when things went south. I indicated what i wanted the footprint to be and where the overhangs would go (and figured any questions would be addressed during the measurement appointment, which was cancelled), but the first install was long on one end, the next install was long on the other end and the third attempt got the length right (after they came out and took measurements), but other items were off (I wanted a freestanding cover away from the house, but I got a freestanding cover that was bumping up against my gutters with a silicone bead between the surfaces). Oh and it's always nice when the workers tell you that your sales rep always messes things up and this is kind of normal ... no way to confirm this, but it was definitely said. There was also damage to my gutters that I have since fixed on my own. Fun stuff. I basically knocked off a star for each of the terrible install attempts and one more for the hassle of the 3rd install and the time it took to complete. Everything worked out in the end, but it took 4 months and it wasn't much fun not having a patio cover for the summer (we tore the old one down in the spring). It definitely didn't need to go this way either... I've dealt with entire home renovations and yard makeovers and those were way less of a headache than this patio cover. All in all, the cover is fine... it's a dinky aluminum cover that was way overpriced (over $6k), but that's 2022, but if I had it to do over again with what I know now, I'd probably just go on wayfair or order a kit somewhere else online and save my time and money and do it myself or hire a local handy man for a weekend gig. If you have a good drill and an angle grinder, you won't need much else. Good luck and hopefully you're reading this years and years after 2022 and you got the cover you wanted at a price you felt good about. read more

Absolutely the best customer service ever . Answers any questions and quality of job is amazing 100% recommended!

The team at Superior Awning has been amazing from the start. They installed 3 shades around our property last year and we have been extremely happy with the results. The shades look nice (we've gotten compliments from neighbors across the way, provide great shade, and haven't worn at all. We're so pleased to have the team out again this year to install even more shades for us! read more

We could not be more pleased with the patio drop shade that Superior Awning installed on our pergola. Joe Eisenrich was knowledgeable, detailed, accurate, friendly and helpful throughout the process. Though there was a bit of a delay due to vendor issues during the pandemic, the company was responsive, communicative and fashioned an acceptable remedy. Every installer we met was friendly, capable and timely. The end result is as beautiful and functional as we originally hoped. The west facing shade, with 95% density enabled us to use the late afternoon far more comfortably. read more

I had the best experience here. They were very responsive and kept me updated the whole time. Joe Eisenrich was very helpful in explaining all of the possible options for my home. I highly recommend getting your awning with this company and since they are custom made there are so many options to make it just how you imagined. I love how much customizations you can make. read more

Best customer service around! Second set of awnings purchased, slight issue with dome but Brian the owner made sure it was redone perfectly! Quick turnaround time and friendly employees. read more

Superior Awning - Beautiful Awning - Awnings Near Me - Van Nuys, California

This company does a great job on our business awnings. We have used them for many years at our offices! The awnings last and the product used is Sunbrella fabric. I have worked with Ken Burgio on several projects and he is the best! The graphics team helps you get the perfect sign set up. The company provides excellent customer service. My jobs are always completed quickly and professionally. They offer very competitive pricing too! Get an estimate you won't be disappointed! read more

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I would have given this business five stars, except I did have a major issue with their scheduling and communication. I had motorized shades installed on my balcony. Superior Awning did everything, from the materials to the electrical work. First, let me say that the final result is extraordinary, and the guys who came out to do the work were professional, respectful, and knowledgeable (Michael, Ricky, Julio, Ray, Jordan). Brett, who is the salesman and came out to do the original proposal, was delightful and thorough. Alex came out to take measurements, and while he was nice, his measurements were off and certain metal framing pieces had to be re-made. Whoever did the cutting of the screen material in the Van Nuys HQ did the wrong size TWICE, and the poor guys had to take down the awnings and have the screens re-cut both times. All of the workers told me they had informed the man doing the cutting of the correct size, but apparently "he knew better," except he apparently did not. What was supposed to be a one or two day job turned into four - not because my balcony is a funky shape (it's really not so much), but because the measurements were off on the framing and screening, so they had to keep redoing. This brings me to scheduling. First, my deposit for $1900 was made into their accounts on July 3rd. I was told the work would be in three or four weeks. At five weeks out, I called the office to see what was up. I was told the materials weren't in yet, but within the next few days I was given an install date. OK, no huge deal...yet. And I hate that I had to make that call. I took the day off for the installation, only to be called THAT DAY (mid-day) that the guys would not make it out and we had to reschedule. Subsequently, EVERY SINGLE TIME the guys were scheduled to come out, I was told that I was "the only customer these workers have today," and that "they'll be out after they check in and get the materials at the office, which opens at 8am." First, I'd be told by Regina either "first thing," then that would change to between 10am and 12pm, then, at either 1:30 or 2:30pm, the guys would finally show up. All this shuffling after I told Regina that I'm not always home - I have to take time off to be home (and I live alone). I even heard on their final visit that "we are so busy, but they'll try to get out at the end of the day," only to be heading out for an appointment at 10:45am - and they are at my door! I had to pay for an 11am appointment I then missed... To make every single time worse - I was the one who had to call and find out what was going on. I was not kept informed and I was given bad info on every single visit. If Regina and the office had better coordination with the workers, and they provided better (and more accurate) information to me, I would have given Superior Awning a five-star rating. I would definitely recommend this company, but be forewarned that you may be taking extra days off... read more

Superior Awning - This photo goes with the review by Katy G. on 8/22/2018 - Awnings Near Me - Van Nuys, California

Incredible customer service and product. I called Superior Awning last Tuesday and needed an outdoor shade installed for that Sunday. Sales rep Marcel came out on Wednesday and not only gave me a wonderful, clear description of all my options, but also made sure I would have installation two days later, on Friday. This is unheard of! All the other companies I called said turnaround time was 2-3 weeks. In addition, Marcel checked in with me throughout the weekend to see how the shade was working out. Turns out I needed to remove the guide wire that was installed. I called Marcel this morning and he was at my house in 20 minutes. He had the guide wire removed and had the concrete filled in. I highly highly recommend Superior Awning for any awning or shade needs. Having just been through a major remodel, it was refreshing to have something done quickly and done WELL. Thank you Marcel and Superior Awning!!! read more

As a professional interior designer, Superior Awnings met every one of my (rather high) expectations. We had custom awnings fabricated for our windows as we have a west-facing home with little shade. The awnings are extremely sturdy and commercial grade and have already helped with the heat and bright sunshine. Chris Garcia was especially knowledgeable about the different options available and was quick to respond to questions via email and phone. The installation team was professional, careful and efficient and also very friendly. And you can't beat their prices. I would highly recommend this company for any and all outdoor projects. read more

Superior Awning - Awnings Near Me - Van Nuys, California

During the struggles of the pandemic I wanted my home to be as isolated as could be and as private as possible. Therefore I decided to go with Superior Awning because they really outdo their competitors and surpass their name. I got a cabana along with some curtains for my backyard. From start to finish, Superior and their employees were awesome! The job was done in such a timely manner with 0 flaws. I've gotten so many compliments from neighbors and friends on how great the work looks and I couldn't be any happier. WOULD HIGHLY RECOMMEND SUPERIOR AWNING read more

Superior awning recently installed a retractable awning and a motorized roll down screen on our back patio. They did a beautiful job. The workmen were excellent and conscientious. They cleaned up made everything very nice. They were on time. I highly recommend superior awning to anyone looking for shade read more

This is the second time I've used Superior Awning to make a custom awning for me. I stick with reliable businesses that do great work because I believe businesses like these, like Superior Awning, work hard to earn my loyalty and that they deserve it. AMAZING AWNING! We recently decided to turn a back area behind our house, which has only ever been used as a utility area, into an outdoor home gym area (now that we're all staying at home because of COVID-19). We expected that the awning we had the folks over at Superior Awning design and install for us would be practical and they it would not detract from the space, but we had no idea just how much it would actually ENHANCE the space. It's just incredible! We are so thrilled! When we originally priced awnings out a number of years ago,Superior's quote came in considerably less than the others' so we went with them. What a stroke of good fortune! I highly recommend Superior Awning for all your shade needs! read more

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Superior Awning does great work! Used them to install awnings on my 1927 Spanish bungalow and they look great! I was very happy with the entire process from design consultation (thank you, Jeremy!) all the way through to installation. I would wholeheartedly recommend Superior Awning. read more

Superior Awning - Beautiful awnings over the front porch and large curved window. - Awnings Near Me - Van Nuys, California

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We have worked with Superior Awnings twice now, and recently we had them work on replacing the torn/stained fabric on our retractable awning. Kyle came in to do visual inspection. Perhaps they also get very busy but I did not hear back from him. So I contacted their office directly and I worked with Tara on getting the estimates/quotes and scheduling. It was fairly easy and quick and Tara made it seamless. They delivered on the promised time frame. We love our new color (red, it was tan before)! read more

Superior Awning - Beautiful! - Awnings Near Me - Van Nuys, California

Superior Awning is AWSOME!!! We've had our backyard awning's for 5 years and have been very happy. We used the Sunbrella fabric that had a 10 year warranty. Recently a defect in the fabric developed over time so that it started to rip and have thinning crazing spots. Superior came and removed the awnings and took them back to see if they could be repaired. After Brian discussed it with us, he contacted their Sunbrella fabric representative and had them replace it all. It is so nice to deal with a company that stands behind their warranty, and their word to make sure you are satisfied. Thank you Brian, and thank you Superior Awning! We couldn't be happier and recommend them more highly!!!!! Charles and Deborah Clark Ventura CA read more

I had a large shade installed by Superior complete with remote. Customer service and workmanship were excellent and I am very happy with final product. There was one minor issue that was promptly resolved. I am going to integrate the shade control with my "Smartthings" home automation system. Make sure to get a Somfy motor if you want to do the same as they sell a Z-wave interface. read more

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I don't write a lot of reviews but this guy deserves it. Ken Burgio came out to give me a quote for my awning, awesome service from start to finish, he was very knowledgeable and professional. Ken answered all my questions and was very patient with me as I am very detailed and picky with my home projects. Couple weeks later i got it installed, everything is perfect! Just the way I wanted it, great customer service! Thank you Ken!! read more

I am quite unhappy with the office side of this company. We have been very proactive of coordinating with Superior Awning with our order for a metal awning for a commercial project; however, they are not being responsive nor provide a firm date. I am getting the "we'll get back to you loop" where I follow up with them weekly with the same... read more

Very happy with my awnings. Fantastic job, my awnings look great. I worked closely with Chris their design person to make the awning fit for my space. I wanted privacy from my neighbors and this completely solved my requests. Brian the owner is very honest and genuine, I am happy to recommend using this company. read more

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Superior awning was everything o could have asked for when it came to my slide on wire awning for my patio. They came out and honored their yelp estimate, measured, installed in a timely manner. The end product was perfect. They also had the best prices. read more

For the love of God, do not work with Brett Taylor--request to have someone else assigned to your project if you care. Yelp rarely steers me wrong but this was unfortunately one of those times. After the initial meeting, he turned into the epitome of unprofessional: lazy, defiantly unhelpful, and seriously lacked knowledge on a simple installation. Everyone else on the staff was actually good, but our experience with him really overshadowed the whole thing. We won't be returning to do the rest of our place. read more

I have a pergola with an outdoor fan, so I knew my options were limited. After some research, I found that the slide-on-wire type of patio covering might be an option. I went on Yelp and requested a quote from four companies. Two of them never responded. One place told me the slide-on-wire was not possible due to the fan and gave me an alternate based on pictures I sent them. Then there was Devon from Superior Awning. He was the only person that was willing to stop by my home in Tustin to really take a look. He came donning a face mask and followed social distancing rules. He gave me several options but also told me the slide-on-wire was possible. After putting in the deposit, it was about a 4-week wait (due to supply issues from Covid) until it was finally installed. On install day, Daniel and another friendly worker came by. These guys were very professional and the work that was done was phenomenal It's probably safe to say that the metal hardware that holds the canopy in place will probably last longer than my wooden pergola. After about 3 hours, I walked outside to take a look, and I was very happy with what I saw. I guess the saying "you get what you pay for" really applied here. My wife and I are so happy with our purchase, now we can enjoy our backyard without burning in the sun. I would highly recommend Superior Awning. read more

Superior Awning - Slide on wire - Awnings Near Me - Van Nuys, California

Superior Awning did an amazing job on our custom cabana! There was an issue with the size of the valance initially and they right away resolved the problem and delivered exactly what we wanted. A big thanks to Ken for helping us achieve our vision and providing great service! read more

Superior Awning - Awnings Near Me - Van Nuys, California

I had the pleasure of working with Devon and Daniel at Superior Awning. Together, we designed and built a beautiful steel shade structure for my backyard. Devon is meticulous with his work and Daniel executed the build effortlessly. Thank you Devon and Daniel, I appreciate it! read more

We worked with Devon on our awning project. Our situation was somewhat unusual because we were attempting to install an awning over an existing patio cover to keep rain off the back of our house. This is not something that is usually done so there was a lot of back and forth to make sure we understood the possible challenges, one of which was the need to secure the awning to the patio cover in order to prevent banging during windy weather, and the fact that it would collect water in the rain. These were both issues that Devon pointed out to ensure we knew what we were up against. We decided to go ahead with the job. The crew was very professional and clean. The quality of the awning is superb (Italian made arms). We have asked them to come back a couple of times, once to redo a seal against the stucco, and once to adjust the position of where the awning connected to the patio cover. Both times were taken care of within a week or two and we are in south Orange County. I would highly recommend Superior Awning on any residential or commercial projects. Devon was great to work with too! read more

Superior Awning - Superior Awning installed over a traditional patio cover - Awnings Near Me - Van Nuys, California

I can't say enough positive things about this company. From start to finish everyone was very professional and the awning is amazing. They even worked overtime on Saturday so we could have it for Super Bowl Sunday. Devon, Daniel, Walter and the entire crew are top notch! read more

Horrible phone service. Lady seemed like they weren't interested in any new business. Not sure how they have 4 stars, maybe the counter reps are nicer and more willing to help. read more

I am very pleased with the quality of work superior awning provided. The finished product looks amazing. I am amazed on how it has transformed my back yard aesthetically. I would definitely recommend this company as it is evident they really care and ensure customer satisfaction. There is obviously a reason they have been in business for over 30 yrs. Thanks to all your staff for their wonderful work. read more

Got terrible service from them (Dennis was our rep., had a chip on his shoulder). They were unresponsive to our project schedule, were uncommunicative, and the job was late. read more

I had them come to my house for a quote and ideas, the guy they sent was condescending and acted like he was bothered by coming over. Moving on... read more

We have done business with these guys for years....and we were happy with the quality of their work. Now, Unfortunately, I think they are out of business. The number they advertise has been disconnected.....sad about that. read more

Although it took a while to get everything done, the look is great. I want to praise Anthony and Walter from truck 1 They were outstanding!!!!! read more