Review: V & F Auto Shop I recently had my car serviced at V…read more& F Auto Shop, and I was honestly blown away. I've never experienced this level of service before, and there are five main reasons why: Impeccable Environment: First, I was shocked by how clean and organized the shop is. It's rare to see a garage so well-maintained. Customer-Centric Care: The staff is incredibly friendly. To ensure an accurate repair, they asked detailed questions about every symptom the car was having. Their approach to consulting--truly looking at things from the customer's perspective--was very impressive. Convenient Shuttle Service: Third, they actually offer a ride home while your car is being fixed if you need it. I've never had a shop offer that kind of convenience before. Transparent Digital Inspections: What really "wowed" me was their reporting. They took photos of everything they inspected and provided detailed explanations. They showed me exactly what was wearing out, what needed immediate attention, and even shared videos to help me understand. I was totally sold. Honesty and Integrity: Finally, since no new parts were required for my specific fix, they actually did the repair for free. I simply couldn't pass up the chance to leave a glowing review after such a positive experience. I actually asked an AI for a recommendation for a reliable shop in the area, and it pointed me here--it absolutely exceeded my expectations!

Took my car for the yearly inspection on my 30 minute lunch since it was three minutes away and…read moreusually takes 20 minutes max. My VW Jetta GLI was running perfectly. It took 45 mins which struck me as odd. I got in, started it and my cockpit was a different setting and my screen wanted me to register my car. As I was running late, I went right home...my bad. I started my car the next day and several error lights came on (lane assist, tire pressure, adaptive cruise to name a few). I immediately called and mentioned it and said Fathers & Sons VW will be taking a look as they are the only one that do maintenance on my car. There were multiple broken wires to the front differential connector that someone attempted to patch back together with a cloth type of black tape. Father & Sons suspect something was run over and pulled the wires. Of course Nicole at V&F and the inspector denied it was their business that did anything to the vehicle. It cost me $776.78 to fix. I would have understood if it was an accident but own up to your mistakes, not try to cover it up. They must not have a conscious and are okay living with it. I would give no stars if I could!

The quality of work is exceptional without having the burden of higher direct car dealer repair…read morecosts.

Great job....great price as always. Rear brake pads (finally went before I heard metal on…read moremetal).....what a difference $130 done!!! Yahoo!

Excellent people I recommend them to anybody in this western Mass area excellent service skills the…read morepeople are friendly they listen to you. I didn't you. I did not use the service however just by what I saw and how I spoke to the people they're excellent.

Got my 1997 Mercedes-Benz resurrected at this place! Long story short, I got the car stuck in…read morelimp-mode. I'm normally a DIY type of guy but do not have the appropriate dealer-level equipment, and actually, not many other shops around have it either, but these guys did! I mostly just needed a TCM system reset, but Bruno went above and beyond, helping me diagnose some other minor issues I had with the car. Limped my way over there in 2nd gear, and less than an hour later, I was able to drive out with a big smile on my face, car shifting through all the gears, better than ever.

Very good and honest repair shop. Was grateful for their help and advice, and will be returning for…read morefuture service.

Excellent customer service. They really listen to me to assess issue. Great communicators…read morethroughout the repair and charges. Actually show you what work they need to do and also what they have done on your vehicle. Issues get resolved!! M.C.

Rocco Basile has many years of experience working on all types of cars and trucks. I have had great…read moreluck bringing my cars as well as my kids cars there over the years. Honest and reasonable. Highly recommend.

Very honest nice people. Although I was willing to pay for new parts, they found an alternative to…read moresave me dollars. Awesome people to work with. It is my pleasure to do business with them

The precision auto team did a flawless job with repairing my jeep. With every light popping up on…read moremy dash, would have thought it was ready to just call it there. After the team worked on all the sensors and repair, it genuinely feels like a new car. Could not be any more appreciative of the care and value of services this team provided. If you want a genuine team that cares for you vehicle. I only recommend them.

Excellent service and very fair pricing. I bring all of my vehicles here for oil changes and…read morerepairs. The staff is friendly and knowledgeable

My oil change here could have saved my life, thanks to the technicians and teams here…read more I started with an impulse to get my oil changed, as it was at least a few hundred miles overdue. I knew my air filter was old, and they opened it up and checked it. [Yuck.] I needed maintenance, so I agreed to replace it. Then, my radiator fluid was in the red. (and also the green. Both readings on the fluid test they showed me were bad.) Then, they told me my brakes needed new pads, which I am grateful for: I wore them down to rotors before and it cost four times as much. But then they asked me to look at something. They found worse. Brakes I had gotten repaired on my car years ago by the dealer, with new rotors, weren't working. My driver rear brake caliper was broken and today was the day I found out thanks to them. If I used only three out of four brakes, I might have spun in a sudden stop, or worse. Praise be to God that I went to this Jiffy Lube. The work of the technicians here, Dennis, Nate, Roland, and Abraham, save lives.

THIS PLACE IS TERRIBLE.... DON'T GO HERE!!!!! went in for a…read moresimple oil change for a good running vehicle, left $420 later with a messed up transmission.....when I reported it, I was told to wait 72 hours for a call (which is too long to begin with) and they proceeded not to call in that time.....I will be suing them in court and spreading the word to everyone I know , DO NOT BRING YOUR VEHICLE HERE