Did my pre purchase inspection. Reasonable price. Easy to work with. Would recommendread more

you could own what you did. You should not speak to customers in a condescending manner. You were…read moreunprofessional refused to supply me with a copy of my invoice. The work was already done and you did it anyways.

Do yourself a favor, go to Larry's for all your car needs. We've been doing business with Larry for…read moreseveral years. He does such a great job and you will never have to worry about getting ripped off. We are so happy, with all the work he has done on our cars, we bought one of his used cars.

Ryan was patient with me during my low time at my job and is a great guy to talk to, he will help…read moreout in any way , Matt is a a plus mechanic , takes his time to diagnose each and every problem with the vehicle, Larry himself is a good man , they really did a APlus job and really worked with me ... if I could give 10 stars I would... excellent mechanics and people at Larry's garage, highly recommend

Traded a car here in the fall. Dave was very transparent and we got a good deal for our trade in…read more Had the car serviced and the workers are all very friendly. Great staff on both ends!

No communication about what needs to be repaired or how long or cost made an appointment June…read more19th by phone for July 8th drop off for the 9th service code b125 and also when I dropped off my car I wasn't aware of the steering wheel shaking problem until I drove it on i84 west because my granddaughter drives it 98% of the time to work school etc-called today around noon and still no answers about what needs to be done-cost or time frame-was told a lot of cars here!!!-sounds like over booking and poor customer care and service hopefully things will get resolved quickly and properly-still waiting for a call and it's almost 3pm July 9th 2024

Are you kidding me!! Daughters back window smashed in by a rock, dropped off at 3pm Tuesday. WINDOW…read moreREPLACED, and picked car up at 1pm Wednesday. Amazing service. Impressive.

I needed my rear bumper replaced after a another driver hit my car. I brought it to Olenders…read morebecause some people highly recommended them. The work was completed on my bumper and it looked okay. When I got home. I walked around my car and checked everything out. That is when I noticed there was paint residue on my new back tires and the lip of my rear alloy rim was bent. I know it was damaged by someone at Olenders because I had just checked my tire pressure the day before, and my rim was fine. Based on my experience, I cannot recommend Olenders. You could bring your vehicle in to have one thing fixed, and end up leaving with something else damaged. Now I have to pay extra to have my alloy rim fixed or replaced.

I'm sure I'm like most people and don't enjoy spending money on big-ticket expenses for my vehicle,…read morebut at least when I'm here they give me a full explanation of what needs to be done and why. You gave the option of waiting with your vehicle or dropping it off and coming back later, depending on your schedule. I like being able to make their availability work with my schedule. During the pandemic they have the same staffing challenges as many other businesses, but they were able to fit me in around my schedule and I really appreciated it!

I dropped off my car at Firestone Store in Vernon on July 10 for an oil change and an inspection of…read morea suspected oil leak. When I left the vehicle, the touchscreen on the console was fully functional and had no cracks or damage. When I returned on July 12 to pick up my car, I immediately noticed that the touchscreen had been physically cracked. The damage was discovered while the vehicle was still at the Firestone location, and I reported it before accepting the vehicle back. The employee I spoke with was rude and dismissive, stating that Firestone was not responsible. Even claiming that no one touched the inside of the car at any time (even to move the car inside for work...) because the worked we requested was for other components. Because my concern was not taken seriously, I left the vehicle at the store and returned on Monday to speak with the store manager. I requested that any surveillance footage be reviewed to determine what happened, but I was told there were no cameras covering the whole Firestone area. To date, Firestone has provided no explanation for how the damage occurred and has not conducted any meaningful investigation while my vehicle was in its possession and control. My experience at Vernon Firestone has made me question whether VERNON FIRESTONE is worthy of customers' trust and whether vehicles are truly being handled with the care and respect they deserve. Protecting customers' property and addressing concerns responsibly are fundamental obligations of any service business!!!

0 stars!!! Went in for a tire rotation and oil change and will never go here again. I requested…read moreadditional work but was told it was not needed...thats fine. But to whip out of the parking lot and back in on a test drive that I did not authorize was not professional. Let along loungely driving with a hand out the window is not either. Took my car home and there is a large jagged gash on my sidewall of my tire. Spoke to the manager and owner who dismissed me. They offered to review footage of cameras but then refused when my husband wanted to watch the footage with them. They lie to make you quiet, they damage your property, and they do not take accountability. So an $88 visit now turned into a $1,000 tire change since my car is AWD. To top it off, they called the cops to remove my husband from the property but wouldn't just watch the footage. If that doesn't say guilty - I do not know what does! Not to mention Sue, and the manager Chris , and owner Stu are just downright disrespectful and condescending. Never again. Cops even said do not bring your car here.

Stu and Chris are so genuine and won't rip you off. Everyone is great, including my favorite,…read more Sue.. Great experience, wonderful people And I will go there as long as I am breathing and bdriving. Kudos to all. Happy new year!

Amy is AMAZING! 5 stars all day. This is the experience I want from a mechanic!…read more I would recommend this shop to anyone; like another review here said, this is someplace you can TRUST to take care of (for example) your grandparents and their cars. Amy is kind, honest, and does quality work. She got the job done on my '08 SUV quickly, and turned my huge problem into a minor inconvenience. I cannot thank her enough! If you're a woman who worries about being taken advantage of when getting your car fixed... That is NOT a concern here! This is a shop that you can trust and rely on. Ladies- you've found your mechanic! I will absolutely bring my vehicles back here in the future. Thanks again, Amy!

Gotta admit, these two are good…read more This little shop was opened when the Chevrolet garage in town went belly up due to the owner's wife gambling all the profits away at one of the casinos. Classy. Oh, and then...after the dump was closed, a big, wet snowstorm dumped a huge amount of snow on the roof of the service department, causing the roof to cave in. Awesome. Nevertheless, this little two bay shop can and will handle all your repair and maintenance needs honestly and efficiently. They're friendly, local folks who are simply trying to live the American dream of owning a business...and doing one helluva good job. One of my two cars is a '99 Toyota. I bring it to this establishment for work and they've never let me down. You cannot go wrong with this joint, and I give it my highest recommendation. Need work done? Go here. Seriously...this is a mechanic shop you can trust and will refer to your friends. Very, very impressive.

Best in the state! Been going for years with my vehicles…read more Good people and solid work done. Of the many jobs done, my favorite was doing a whole engine for me on my 20 year old jeep I'm sentimental about. Gave a good price too. Has run like a dream for years with no issues. Better than I could've expected. Thanks!

Although after having my car serviced I was still having an issue the owner handled my issue very…read moreprofessionally he took the time to hear me out and offered me a more than fair solution this is a man that not only cares about his business but his customers as well my family has used farm car care for 20 years and will continue to use them I am truly impressed things can always go wrong but how you handle the situation it what matters thank you Carla

Jay is honest and forthright! I have had a transmission replaced there on my high mileage car, and…read moremore recently, he was totally upfront about what I needed to do to keep my old friend (car) going for a bit longer.

Growing up in Manchester our family has been coming here my whole life. Always great service. Staff…read moreis respectful and a pleasure to deal with :-)