We've used superior cleaning twice for carpet cleaning. They are very responsive and easy to schedule with. We were given a 9-11am arrival window, but they arrived right at 9. The technician cleaned our basement and steps in a little over an hour. Everything smelled great and our white carpet looked great... for about two days. Then all of the previous stains came right back. It's so disappointing that now the carpet looks exactly the same as it did before. What a waste of $150... read more

Horrible Cleaning Service. They broke a window and did not take responsibility for the broken window. They say they are insured and bonded but it is a gimmick. They do not insure anything they break. DO NOT USE this company. read more

They did a horrible job , they broke my master bedroom blinds, the didn't clean the ceiling fan in the dining room, they broke my handle on the shower and they didn't wear a mask. I tried calling and no response. They gave me a $85 credit for my inconvenience. Which my blinds cost that amount, what about the broken handle , dirty ceiling fan and no mask wearing after being asked over and over again. DO NOT BOOK THIS COMPANY read more

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Superior Cleaning service did an excellent job of deep-cleaning my new home here in early February of 2018. The ladies who performed the cleaning were thorough and detail-oriented. Also important in my case was their responsiveness to my request for a quote and their availability to meet my timeline. I will do business with them again. read more

I used this company only twice but would never recommend them. I noticed them standing on my granite counters to clean above the cabinets. Shortly after I noticed a crack in my granite. I discussed this with the owner and she said she spoke with the crew who adamantly denied standing on counters and said they only used ladders. So, not only did she dismiss my concern she also called us liars. I contacted multiple granite repair places and was told that it looks like it was stood on without telling them the situation. It is not a coincidence that I now have a crack in my granite after cleaners were seen standing on it. Now I am stuck with a $500-700 bill to repair it. So much for this company being bonded. They would never admit their wrong doing anyway. Definitely avoid using them! Update: The owner Anna contacted us to let us know she was getting in touch with her insurance company and gave us the impressions they would be handling the cost. After providing the insurance company with pictures but never being asked our side of the story the insurance company said the claim was denied because the employee, Marena, again lied saying she never stood on the counter and only used ladders. (Their ladder is actually a step stool that would never allow them to reach above cabinets that touch a 9ft ceiling.) So to conclude their "bonded and insured" is a total joke. All they have to do is lie to their insurance company and you will never be compensated. Why would they ever admit wrong doing? I would never ever trust this company, the owner, or the employees in my home again. The way we have been treated is the worst costumer service I have ever received. Avoid using them or risk something happening to your home at your own cost. These people are not to be trusted. read more

The first cleaning was sparkling. Every cleaning after got progressively worse, leaving lots of little areas untouched. Beyond that, Ana's customer service is horrific. Completely disrespectful of your time and a complete refusal to communicate. This last time the cleaners were supposed to be at my house at *9* and not until *4* did I even receive any message as to when they would be there, though I tried messaging throughout the day and even calling. Beyond that they are exorbitantly expensive. So if you want a poor cleaning for too much money while they waste your entire day waiting for them, go for it! /s read more

Excellent service! I received a free estimate and compared other companies. I'm glad I chose Superior. They stand up to their name! My house has been thoroughly cleaned and I'm looking forward to maintaining it with their biweekly service. They are also detail oriented and cleaned areas I didnt think could get clean. I'm extremely satisfied and highly recommend! read more

Very easy to communicate and schedule. House was very clean after service. Prices were what was expected

Worst cleaning experience. Used them in April, they were 3.5 hours late. Used them yesterday to give them another try and what a wrong decision that was. They did not mop any of the tile floors (kitchen and bathroom), they left parts of house un-vacuumed (carpets inside all entry doors), they only dry dusted the kitchen table instead of actually cleaning it, when cleaning the light switch plates I noticed a dimmer knob missing. When asked if it fell off, the cleaner replied "yes, it's over there on the floor". In essence, a total waste of money. read more

Responded very promptly to a last minute request for cleaning. Move-out ready and spotless! Very professional. Would definitely recommend. read more

My home is sooooo clean after a deep clean service. The manager scheduled an estimate appointment and provided me a fair quote after a walk through. We were scheduled quickly after with many time slots available. We did have a scheduling issue, but they discounted our price to compensate for the inconvenience. Their attention to detail was evident all throughout the house and everything looked and smelled very clean. They moved furniture out from the walls and no surface was untouched. They even found our long lost remote! Will definitely use this company again in the future! read more

It took over 2 years to feel comfortable paying the exorbitant amount I was quoted for the initial clean. But once I did, I hired them. The day they were supposed to arrive, they were late. They were supposed to be here at 10:30am. They arrived at 1:30 and I almost didn't allow them to clean but at that point, Ana called me and apologized so profusely so I allowed them to clean. They did an OUTSTANDING job! I wanted them to come every month, and Ana quoted me a price. I accepted. For the second clean about a month later, we had serious scheduling problems as I was having my floor redone, and Ana, was not super prompt about returning texts. So after A LOT of back and forth, it was scheduled. I had a party the following day, so I was hopeful that there were no issues about what time they arrived, etc. They arrived as scheduled. HOWEVER, while they were here, about halfway through the job, I got a call from Ana. She stated that "the girls said that there was much more to do and the job would be more than our agreed upon rate"! I was in a position where I didn't feel I could say no because I needed them to finish. Oh and I forgot to mention, they only had to do my 2 main floors. Only the master bedroom and bathroom on the top level were cleaned. They didn't have to do 2 bedrooms, a bathroom, a laundry room and a hallway! So even though they basically didn't do a full floor, I still had to pay MORE than I was quoted! I actually wondered if this was a scam they often pull. So to put it simply, they're pretty good but I won't ever have them back. read more