John came to my house to clean the carpets and tiles. He showed up as communicated. He prepared…read moreeverything and did the job carefully. He is not hesitant to answer additional questions about cleaning. We are very happy with his service. We will bring him back to do power washing of gutters and siding shingles.

Contacted them twice. Never even got a return call. Save time, USE SOMEONE ELSE!!!! If you have a…read morebusiness, return clients calls even if you don't want the job. Very rude!

A few months ago we had to remove everything out of the basement due to the floor drain backing up…read more At that time, they were not able to access and clean the entire basement, but now that it is empty, they can. I wouldn't use any home services that aren't JDOG owned businesses, such as JDOG junk removal, who just emptied out the basement, recently. Kyle is also coating the concrete floor in the basement with epoxy, no painting needed, ever again. I can, hopefully add pics later.

Highly recommended! Kyle provided a free in home evaluation and estimate to clean what we needed…read more Kyle did a wonderful job! With 2 large breed dogs and 5 kids, our carpets live a rough life. They looked brand new after he finished! Even got the cat pee smell out of our basement stairs.

It went well with Rich and his helper. They did a great job o my rug a several pieces of…read morefurniture. I didn't even recognize the one stoop it looked so good. I'm so I'm I'mpressed I will be scheduling him for my living room. I'm sorry i didn't contract him sooner. Charlie T.

Called Kauffman's at 12 noon Thursday. My call was answered within 2 minutes after Rick read the…read morefirst word of my panic---"emergency". I told Rick about the whole situation --I spilled a whole plate of food down our flight of steps--you really don't need to know what was on the plate, but on the steps, it was nasty! I said do you think you could come asap as it's a mess. Rick said is today ok? I said, "absolutely, when do you think you could be here?". Rick said :" how's 15-30 minutes". Again I said "absolutely, thank you." They were here promptly and the team left it spotless. I've used Kauffman's several times and will continue to use them. They are a well-known family business which we are fortunate to have in the Reading, PA area. I thank you Rick and Kauffman's. As for value because it was an emergency, they were extremely fairly priced. Don't base your carpet cleaning on one bad review...call Kauffman's. No, I am not related to the business! You will love their service and expertise. They're the best that we've had and we've lived here for 40 years. They also clean grout which is my next call to a wonderful business.

Lee was wonderful. He did an incredible job at my business and performed the work on a Saturday…read morewhich was hard to find at other companies. Extremely knowledgeable at the carpet cleaning process. A great experience start to finish! Highly recommend and will definitely use this company for all of my carpet cleaning needs.

Lee came and cleaned the furniture and did a great job. Very pleasant guy! I would definitely…read morecall this company again.

WE had Smart Choice come out to do 3 rooms, stairs, hallway, sofa, and love seat. We are very…read morepleased with the work he did. Our sofa & chair, which were the worst, seemed almost new. We no longer feel gross sitting on our own furniture. He was able to get all the stains out of our carpets, making them look REALLY good. Almost hated to walk on them again, which mats them down. Thank you, will be using again!

Harold was so nice and so patient with my dog! he did a great job - carpets look wonderful and he…read morewas so quick! I will definitely use again and recommend. to my friends. Thanks for a job well done.

Larry was fantastic to work with and is an overall really nice guy. His pricing was very fair, he…read morecommunicates well with scheduling and was very flexible. My windows are now sparking! I will definitely use him again.

From the owner: Butler's Janitorial Service is ready to clean your commercial and residential spaces. With over 40…read moreyears of experience, we can tackle any cleaning issue. Please call for an expert quote for your needs. From exterior power washing, window cleaning, upholstery, or carpet cleaning, we can clean the entire facility. Ask our staff about our monthly programs and get your cleaning set on a regular program. Please give us a call today!

I spoke with someone on the call center that quoted $165 for my dryer vent to be cleaned. They…read morewere supposed to confirm with the office that they could go to the third floor and the price. Then the price increased to $200. I spoke with Matt, he scheduled my appointment for today between 12-5 pm. The technician arrived @ 10:40 am. This would normally be fine; however, I had another appointment to get to prior to them coming. They told me I had to reschedule. SO UNPROFESSIONAL!!! & Robin is unreasonable and unprofessional. They ruined my day because I kept the day open for them to be here. Now i can't use the dryer until it is cleaned. They should have made it a point to send the technician back at a later time today.

We had our carpets cleaned which worked out well, but we were also convinced to buy a doormat for…read morean additional $30. They didn't haven't doormat we wanted on the truck (gray), so they told me it would be dropped off the next day. Fast forward a week (we all have things to do and get busy) and there is no doormat and not a peep from them. I called to find out what happened and was told I would be called that day or the next. No phone call received. Then I called again and was told the doormat would be delivered today. Well, today has come and gone and still no doormat. I just called for the third time and am now told it will be delivered tomorrow. We will see, but I am doubtful. It's a shame you are not able to contact the local office directly, but instead have to talk with folks in a centralized scheduling office. This is now a matter of principle. If you are going to sell something, then deliver on your commitment or don't bother selling it to me at all. I'm very disappointed in the lack of professionalism and follow up. ~~~~~~~~~~~~~~~ UPDATE - 12/23/2021 Thank you Darryl, I finally received my doormat. I would like you to contact me regarding another concern. Thank you and I look forward to hearing from you.