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    Superior Dry Cleaning

    1.0 (2 reviews)

    Services - Superior Dry Cleaning

    Dry cleaning

    Stain treatment

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    Porter's Fine Dry Cleaning

    Porter's Fine Dry Cleaning

    (1 review)

    My wife and I received a goose-down comforter from Macy's for our wedding from our employer last…read moreyear. It was over a 1,000 dollar comforter. Key word is WAS... So we decided since it had been a year, we would get it cleaned. Little did we know that Porter's would ruin the most expensive gift that we received and on top of it all, charge us 85 dollars to ruin it. The comforter was dropped off at the Mansfield Rd location. When I received the text to get it, we rushed up there because we missed our comforter. We pick it up and drive back home. We get it out of the package and unfold it. All the feathers are on the bottom half and the top half is flat. First thing to tick me off. Somebody had to handle it to fold it and you don't have the guts to tell us that it went in even and fluffy and comes out looking the way it did. You just charge us 85 dollars, take our money and let us walk away with it thinking that everything is fine. So we get back in the car and drive back up. The lady at Mandsfield Rd (really nice and apologetic...maybe Linda Crawford at Porter's could take a lesson from her, but more on that in a minute) said she would tag it for a re-do. 5 days later, text comes through that it is ready. It's Friday afternoon and we are close, so we swing by. We also check it this time and the nice lady tells us there is a note. She reads it. I really wish now I had gotten a picture of the note. It basically stated that the feathers went to the bottom but could not go back to the top because the squares were sewn down. Now I am not a rocket scientist, but I can tell you this, if the damn squares were sewn down how in the hell did they make it to the bottom? I guess wet feathers only travel one way. The note also said that it was not goose-down but it was micro-fiber. The pictures in the comments I am going to put proves that is a lie. At this point we are devastated and read that sometimes you can put the comforter in a dryer with tennis balls and it will balance itself out. So we drive straight to a laundry mat and try this. It did not work. So we wait through the weekend. Monday morning my wife calls the home office on Benton Rd and talks to Linda Crawford. She explains to Linda everything I just typed out. Linda's response..."That sucks". THAT SUCKS??? REALLY??? It more than sucks. So Linda tells my wife that she would talk to someone and get back to her in the afternoon. My wife calls back late in the afternoon and Linda is nowhere to be found evidently. She leaves a message for Linda to call back. I then pick up the phone and call 318-742-1097. This number gives you a directory. I type in MAR for Mark Porter. He does not answer. I leave a message for him to call me because nobody seems to be able to call my wife back. We wait until late Tuesday morning and my wife calls and gets a hold of Linda. I still have never heard back from Mark Porter BTW. Linda tells her to call the plant manager. She then calls Russell Hall at 318-638-4228. Russell then proceeds to give her some of the same BS that was left on the note and adds that if they don't feel comfortable cleaning something, then they will not...So I guess if you are trying to cover your back side, then what you are telling my wife is that in 30+ years of business, we brought Porter's the very first goose-down comforter to be dry cleaned??? He also is a comforter guru, because he states that it was a manufacturer defect. How he came to that conclusion, I have no idea. Bottom line from Russell is that I signed a release giving them the right to screw the comforter up and then charge us 85 dollars and hand it over like there is nothing wrong with it. We are still in shock. I will post this to every review board for everyone to see how piss poor this was handled from beginning to end by everyone at Porter's (except for the nice lady at Mansfield Rd. See pics in comments for proof of how horrible Porter's is. DO NOT TRUST THEM WITH ANYTHING YOU OWN. My wife will be filing a complaint with the Better Business Bureau.

    From the owner: Our vision: To create a means by which people can look and…read morefeel their best. Our mission: To provide our customers with unparalleled quality and satisfaction as we pursue our commitment to restoring and delivering garments and household items to conditions beyond customer expectations. Values & beliefs: Our company began more than 40 years ago. Today we remain committed to the basic values upon which our company was founded. These guiding values and beliefs were then, and are now, a commitment to success based upon hard work, ethical decision making, moral behavior, and respect for the individuals with whom we interact. Porter's Cleaners is dedicated and committed to promoting a healthy and clean environment.

    Porter's Fine Dry Cleaning

    Porter's Fine Dry Cleaning

    (10 reviews)

    $$$$

    My wife and I received a goose-down comforter from Macy's for our wedding from our employer last…read moreyear. It was over a 1,000 dollar comforter. Key word is WAS... So we decided since it had been a year, we would get it cleaned. Little did we know that Porter's would ruin the most expensive gift that we received and on top of it all, charge us 85 dollars to ruin it. The comforter was dropped off at the Mansfield Rd location. When I received the text to get it, we rushed up there because we missed our comforter. We pick it up and drive back home. We get it out of the package and unfold it. All the feathers are on the bottom half and the top half is flat. First thing to tick me off. Somebody had to handle it to fold it and you don't have the guts to tell us that it went in even and fluffy and comes out looking the way it did. You just charge us 85 dollars, take our money and let us walk away with it thinking that everything is fine. So we get back in the car and drive back up. The lady at Mandsfield Rd (really nice and apologetic...maybe Linda Crawford at Porter's could take a lesson from her, but more on that in a minute) said she would tag it for a re-do. 5 days later, text comes through that it is ready. It's Friday afternoon and we are close, so we swing by. We also check it this time and the nice lady tells us there is a note. She reads it. I really wish now I had gotten a picture of the note. It basically stated that the feathers went to the bottom but could not go back to the top because the squares were sewn down. Now I am not a rocket scientist, but I can tell you this, if the damn squares were sewn down how in the hell did they make it to the bottom? I guess wet feathers only travel one way. The note also said that it was not goose-down but it was micro-fiber. The pictures in the comments I am going to put proves that is a lie. At this point we are devastated and read that sometimes you can put the comforter in a dryer with tennis balls and it will balance itself out. So we drive straight to a laundry mat and try this. It did not work. So we wait through the weekend. Monday morning my wife calls the home office on Benton Rd and talks to Linda Crawford. She explains to Linda everything I just typed out. Linda's response..."That sucks". THAT SUCKS??? REALLY??? It more than sucks. So Linda tells my wife that she would talk to someone and get back to her in the afternoon. My wife calls back late in the afternoon and Linda is nowhere to be found evidently. She leaves a message for Linda to call back. I then pick up the phone and call 318-742-1097. This number gives you a directory. I type in MAR for Mark Porter. He does not answer. I leave a message for him to call me because nobody seems to be able to call my wife back. We wait until late Tuesday morning and my wife calls and gets a hold of Linda. I still have never heard back from Mark Porter BTW. Linda tells her to call the plant manager. She then calls Russell Hall at 318-638-4228. Russell then proceeds to give her some of the same BS that was left on the note and adds that if they don't feel comfortable cleaning something, then they will not...So I guess if you are trying to cover your back side, then what you are telling my wife is that in 30+ years of business, we brought Porter's the very first goose-down comforter to be dry cleaned??? He also is a comforter guru, because he states that it was a manufacturer defect. How he came to that conclusion, I have no idea. Bottom line from Russell is that I signed a release giving them the right to screw the comforter up and then charge us 85 dollars and hand it over like there is nothing wrong with it. We are still in shock. I will post this to every review board for everyone to see how piss poor this was handled from beginning to end by everyone at Porter's (except for the nice lady at Mansfield Rd. See pics in comments for proof of how horrible Porter's is. DO NOT TRUST THEM WITH ANYTHING YOU OWN. My wife will be filing a complaint with the Better Business Bureau.

    I needed 2 blazers dry cleaned with a quick turnaround. I picked up my items the day after dropping…read morethem off. I inspected my items and was disappointed to see that both blazers were poorly done. Specifically, Porter's had put deep creases in the lapels of both blazers. Lapels should be roll pressed only. Also, the tech laid the lapels over the breast pockets while pressing. This created an outline of the pocket on the lapel. These are amateur missteps that are really inexcusable, especially in light of the exorbitant, over-the-top prices. My usual cleaners is Azaleas, and I will not deviate again. There's nothing "fine" about Porter's Dry Cleaning.

    Porter's Fine Dry Cleaning - FREE HOME & BUSINESS PICKUP & DELIVERY!

    Porter's Fine Dry Cleaning

    (7 reviews)

    $$$$

    Southfield Road @ Youree Drive Location…read more My son dropped off and picked up ONE dress for me on 7/13/2026 and the total for ONE dress was $119.60. That is ABSOLUTELY RIDICULOUS! There is not receipt for why the charge was so great or anything detailing it a special process was used. This is highway robbery and I will NEVER use this facility EVER AGAIN! The only reason there's one star is because I had to choose in order to post this review otherwise, it would be NEGATIVE 1! UPDATE: As upset as I am about the price, I took pictures of the dress before it was dropped off. When I got the dress it WAS NOT hanging on a hanger, it was folded over a hanger. All this to say, my dress was never cleaned, it was extremely wrinkled and did not smell as if it had been cleaned AT ALL! I trusted Porter's to do the right thing because this is my "mother of the groom" dress. Now, I'm out of $120 (rounded) and still have to have my dress cleaned. This is unexceptionable and I will never use this location again! I will be contacting the owner.

    Nothing! It's a shame that people have been duped in this area to use Porter's cleaners. Two suits…read moretotally ruined. They certainly cannot take care of anything light in color, it will come back a color that is much darker than the original. It's a shame that this city does not offer decent cleaning service. These exact suits have been cleaned to perfection in the DFW area. It also does not matter which location as they all send the clothes to one location for cleaning. PEOPLE DO BETTER AND STOP MAKING THESE PEOPLE WEALTHIER! I do not mind paying the ridiculous prices they charge here, however, I want quality service.

    Superior Dry Cleaning - dryclean - Updated September 2026

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