Stop by for a pump out. The dock attendant was new. But very helpful. Thank you Kenna!read more

Wow! Love drawbridges. Either you like them or not!read more

This dealership is just awesome. We've worked with a lot of boat dealers and happy days is just…read morewonderful to work with. They helped us with warranty work, have winterized the boat for us, answered numerous questions and just have been a pleasure to do business with. We have a Rabalo boat.. they are so knowledgeable. Barbara Bruce Granville Ohio

Absolutely, horrible customer service. After messing up, a insurance job that we had done had to…read moretake it somewhere else to get fixed correctly, tried to explain this to them. And they still tried to charge me additional money would not go back to them under any circumstance. Do your homework before trying them out.

Before going to get gas at this marina on 7/28 we called and asked what time they are open until…read more We were provided with the time of 5:00pm. We arrived after boating across the bay at 4:40pm and as we pulled up, the kid working said that they were out of gas as he was putting locks on the pumps. However, the boat ahead of us was in the process of fueling up. As we inquired, the answer changed to, "We are closed." Understandably frustrated we mentioned at we called ahead to ask and the kid Caleb almost refused to fuel the boat. He was no help in helping us dock and if it wasn't for the nice lady working saying, "I don't know why he said that because we are indeed open until 5:00". Caleb probably wanted to just get out of there but when you boat across the whole bay with little fuel, if it wasn't for the nice girl we would have been stranded in the marina. Overall Caleb gets an F for customer service and for lying. We will avoid getting fuel from this place again.

Great place! The food is great (And it's amazing for a place by the water!) The Burgers taste good…read moreand you get a great view of the great place Cedar point. There's a spot where you can get drinks but sometimes bees will beat you to it and drink the liquid. Don't worry about the bees they are rarely there! The food isn't expensive it's cheap and amazing so if you are looking for a place to eat in Sandusky stop by at the Battery Park Marina!

My family has had our sailboat here for about 10 years. This marina has direct lake access…read more Bathrooms and pool are well maintained. My parents are members of the yaght club. The marina and yaght club hold fun events throughout the year. Have made many friends and had many good times. Office staff are very nice and helpful.

From the owner: An idyllic home for Walleye fishermen and recreational boaters alike, Safe Harbor Lakefront fosters…read morean inviting atmosphere complemented with modernized amenities and abundant opportunities for waterfront fun. The full-service marina features state-of-the-art floating docks and direct Lake Erie access, while the unlimited entertainment of Put-in-Bay and Kelleys Island are minutes away.

Humbug Marina is a first class marina in Gibraltar, MI. Their slips are reasonably priced and…read moretheir rack and launch is very affordable and efficient. The Service Department does a fantastic job of meeting the marine needs of every customer. Best of all they have great family appeal and deliver on what they promise. Come for the services and stay for the comfort of convenience.

I'll start by saying JP's (the waterfront restaurant) is great. But this review is about the…read moreMARINA, and more specifically, the SERVICE DEPARTMENT. Unprofessional behavior and poor communication have cost me significant time and money. Want a couple examples? Read on... Last season, the marina was to winterize my boat. I left it in the water longer than I normally do, so I was in a hurry to get it done. In addtion, they were to work on some other items for me at the same time. I called, and said that the weekend weather was going to be near freezing, so I wanted to make sure it could be stored indoors. On Thursday, the woman working (who no longer works there) told me that I could bring the boat down and they would be sure to get it inside, as long as I pre-paid for my service. I called back later to verify their hours, then brought the boat in on Friday evening after work. There was nobody at the marina. I left the boat outside, called the marina, left a voicemail, and verified that I had heard the hours correctly. I had. The voiccemeail also said that they would be in on Saturday morning. Not wanting to chance it, I showed up first thing Saturday morning, only to find that (again) nobody was there. Left another voicemail, but nobody called me back. My boat sat outside, the temps dropped, and I incurred significant extra damages. When I finally spoke to someone the following week, their response: "Oh, the voicemnail still has our summer hours. We are in our winter schedule now". Fast forward to my repairs: They had also prepared an estimate to replace the brakes on my trailer: over $3,000! Between the boat & trailer job, parts were backordered, mechanics were at the boat show, another mechanic ended up down & out with covid, you name the excuse, and they used it. Long story short, it's now April 2023, and my repairs STILL aren't completed. They finally got my boat done in AUGUST, which gave me about a five week season. I said to forget the trailer work for now. I just wanted to pick up my boat and get it in the water. They didn'tso much as offer a discount for causing me to miss 2/3 of the boating season. Not to mention the extra damages caused by the miscommunication of hours last fall. Needless to say, I was not happy. But they had a lot of staff turnover, and Will & Megan had always been good to work with in the past, so I still planned to winterize with them this season. After turning in my winterization form on Monday, Pam called me on Tuesday, saying that I could drop the boat off Wednesday. I verified the hours personally, then told her I'd be there early the next morning. As I was about to pull out of the driveway, she called me & said that she would need to cancel, because they were full & had "nowhere to store my boat". I informed her that I had adjusted my work schedule based on the information she had given me LESS THAN 24 HOURS EARLIER. When I asked why she couldn't have let me know that the previous day, she stuttered & stammered, and had no good reason. After I expressed my displeasure at the lack of communication & the unprofessional way that the situation was handled, she began yelling at me, before telling me "fine, bring your boat down, and I'll find somewhere to put it". She then hung up on me before I could even respond. Needless to say, I will NOT be bringing my boat to them, today or EVER. The next two marinas I called for winterization services were both happy to get me in immediately, and their prices were about 30% less. The also quoted a complete brake job, based on the make & model of my trailer. It was under $2,000. Humbug has become a dysfunctional marina that only seems concerned about getting their money. The funny thing is, if their customer service wasn't so poor, I'd still be paying their inflated prices. Do yourself a favor: Get a second quote before you take your boat to them. And if you do business with them, be prepared for the "unexpected issues" that will arise.

Great and affordable marina! That's my third sailing season here. Totally satisfied!…read more Marina provides clean showers/restrooms, washer/dryer Good marine store

The service at the bar was a joke. One of the waitresses was hanging out with the patrons at the…read morebar, complaining about how busy she was while ignoring requests from coworkers for help. There's only one bartender who's actually pretty good, but way too busy. We dock at the marina and like to enjoy the pool but it's crowded with children. When you talk to their parents, they admit they just drive here, but no one enforces the rules. Drinks take 20 minutes to get at times and a miller light is $5. There's nothing good to say about this place.

Do NOT go here for service! I had my boat towed here when my upper drive unit failed because the…read moreprior owners took good care of me in the past. That was the first of June. It took them until July 12th to even offer a diagnosis and a COMPLETELY LUDICROUS estimate of 1/3 of the boat's value. They claimed they had to replace the lower drive unit too, even though I told them it was under warranty. When I said there was no way I would pay that amount, and would arrange for the boat to be picked up, they passed it over to an affiliate shop, that immediately back-pedaled on the estimate and said they could get the warrantied part a d replace the upper unit for less than a third of what I had been quoted. I reluctantly agreed. It took another 6 weeks, thereby wasting the entire season. But the job finally got done. Then, when I went to pick the boat up, the original shop presented me with a bill for hoist and diagnosis. I begrudgingly paid it, considering how they had tried to rip me off initially. When I tried to drive the boat back to my own Maina, the batteries wouldn't hold a charge. They had left the boat sit in their yard for three months without charging the batteries or disconnecting them. But they refused to replace them, thus costing me another $400+ to get them replaced before the impending rain storms hit, making power to my bilge pumps immediately essential. Then later they had the gall to present me with yet another invoice, supposedly for additional charges for the diagnosis. This is a highly unprofessional and dishonest organization. I would never go near them again with a nickel. I normally do not give bad reviews, but this is probably the most richly deserved negative review I've ever written.

stay as far away from this place for gas and any kind of repair service…read more We had to have our engine replaced, what was quoted from the insurance company and what was installed were two different things. Instead of a NEW REBUILT engine, they used the old parts on the new block. They were paid by the insurance company for the agreed upon engine. Now we are having continuous problems with repairing the old parts they installed. Thankfully insurance company is now getting involved. STAY AWAY - THEY ARE TERRIBLE, WILL TAKE ADVANTAGE OF ANYONE AND EVERYONE.

Several years ago I had to replace the stringers and some deck areas on my boat. A good friend who…read morereally knows boats suggested Catawba Moorings and after doing a bit of shopping around I selected them for the job. I was extremely pleased with the quality of the work and the fact that the boat was repaired and returned on schedule in the spring. Since then I have experienced two sudden and unexpected mechanical problems. Rocky and his crew at Catawba Moorings responded immediately in both cases and had me back on the water in no time. I am not a regular customer and my boat lives at Put-in-Bay, not in West Harbor. So neither case was a simple repair out in their marina or just down the road. The second incident required repairs to my port transmission. Rocky returned the boat to me on Wednesday night and my wife and I left on a 5 day cruise-out the next day without a sea trial. Rocky told me it was fixed and that was the case. The boat ran flawlessly. I have been very pleased with their work and recommend them. Their marina and related facilities also look great, though I haven't spent any time as a resident. Give them a look, they've earned it in my book.

From the owner: Spring Brook Marina, a marine industry veteran since 1961, is a family owned and operated marine…read morefacility specializing in all aspects of power boats ranging from 18' - 75'. With a vast knowledge of the boating marketplace and proven track record of exemplary customer service, Spring Brook is the go-to spot if you are looking to buy, sell, or service a powerboat of any size range.

Lovely afternoon having lunch outside on the lake. Service was a little slow but it was opening…read moreweekend and worth the wait.

Came to the marina to have lunch at The Galley in the Patrick S. Sailing center. This was our…read morefirst time coming to this marina. As soon as we rounded the break wall corner there were two attendants ready at the gas dock. We explained that we were just coming for lunch. They directed us to an open dock and helped us secure our lines. Andy and Makiah were courtesy and helpful! Highly recommend coming by boat to this fine marina!!!