My name : Roy Taylor The only thing I can say is that they are great understanding and professionals at what they do. My chair is a HD 450 pounds along with my spinal injury of C3 to C7 stenosis and my arthritis They keep me very very good shape.. Michelle who's right away is having her first baby in June this year congratulations and Manny who's on vacation are the two top people in the industry to do the job correctly and professionally whenever I need something done manning‍ is here. You have to be replaced. the chair .. they brought me a replacement two days later my chair was brought back. ... He's coming back next week to redo the tires. Look, I'm a dual Ampatee above the knee I can't live without a Wheelchair. It's my lifesaver with my arthritis. I cannot have a manual chair so Superior just like my God and my mother . I have nothing but blessed AAA marks to say but Superior mobility everybody have a beautiful and enjoyable summer coming Roy Taylor. Again, that's all I say a blessed remarks to the lady in the office Michelle happy congratulations in June a baby girl read more

This is without a doubt the worst company I've ever worked with. They don't answer their phones. I've waited four weeks for a part to come in and then they wanted me to wait two more weeks to have it installed on my wheelchair. They are short staffed and the follow up is beyond lacking. There is no follow up about parts. I was self-employed most of my life and I never treated my clients like this. read more

You asked what can improve their technicians and the people in the office. They don't know if they're hit from their behind. It took the technicians eight months to bring my son two batteries for his wheelchair and his been eight months since they ordered parts for his wheelchair supposedly and it has never been done, and my son is being affected, but not having those parts for his wheelchair. He's actuator on his leg while we call hangers and his affecting his knees because he not not see is not seating properly due to the fact that the technician they don't know what they're doing or they just lazy because they could've ordered those parts and they haven't been done every time I called. I was dust the boat somebody else it's a shame that this company been around forever, but it takes forever to get anything Done read more

The service has been excellent very caring and go over and above when I need them the staff in the office are very caring and get appointments made if you need service and the one that comes out to measure you and get the right wheelchair for you is a great person experience I've had I would recommend this company read more

Superior Mobility - I was in the Pacific view mall - Medical Supplies Near Me - Carson, California

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Superior Mobility has been great. I've only been with them for less than a year. From rehab to my house they've always met and gone beyond my needs. Matty, Michelle, Luis, & Christian are awesome. read more

Unfortunately horrible customer service. This vendor had kept rescheduling appointments for a home evaluation after the time I have decided to look for another vendor. The young lady that I was dealing with was laughing about having to reschedule the 3 rd time. Totally unacceptable! read more

Great service and even better equipment. They have all the best brands for wheelchairs and mobility equipment. Michelle in customer service is very courteous and helpful as well as knowledgeable. They work for you to help you with to become more mobile with your disability read more

Once again Manny and Michelle have gone WAY Beyond The Call of Duty in assisting me. Last night I left a msg for Manny to call me re: my Chair wheel being broken due to some Clown hitting me While Texting her Clown Friends and not seeing me crossing the street while having the right of way (she ran the light) . Anywho I was in Total Freak out Mode and I called Manny (on a Sunday) to have him call me back on Monday Morning but instead he Called me right back ( on his time off ) and assured me Everything was going to be OK... When you rely on your Wheelchair for EVERYTHING you want a Company like this to be there to Help you. Every Time I have Called Michelle or Manny for Anything they have Always been there. To: The Owner of Superior... Please know you have Some of The Best People working for you !! Michelle , Many , Louis , Tracy , Manny's asst Miguel and Everyone there in Carson... Thank You read more

very communicative and Manny is a greart wheelchair mechanic and a great Dodger fan And that is really all I have to say read more

My brother is disabled, Superior Mobility has been servicing his wheelchair for years! This is a great company, Michelle is very prompt when handling your call, or service request. Manny, and Joe are outstanding at their jobs! I recommend Superior Mobility to anyone who needs help, reorder, repair, etc.... They are all the best at their jobs! Thank you for everything you do for My family. Sincerely Ahna Durbin Marc Paterno read more

One of the best companies in Southern California, which I highly recommend for getting any kind of equipment for handicapped person. Joe Prieto and Diane Oropeza, which were so helpful and knowledgeable in their field of work, helped us get what we wanted in a matter of time. Thanks again for helping us. read more

Superior Mobility is the best and only place to do business with. We have been with them for 26 years! In all those years, everyone has been absolutely wonderful, helpful and honestly wanting to help get you what is best for YOU, not what your insurance companies suggest. They all go out of their way to try and get what is best for your needs. They have gone far and beyond for me. They literally fought for me. They have such a wide variety of equipment you could ever need. I go to them for all I need. My power Chair was made specifically for me and my needs. David made sure I was taken care of. They offer a wide range of prices that is affordable. My insurance paid for most of mine, but with the extra, I had help. So they always made sure I was able to get what I needed. My health and mobility is declining, so David and his family of beautiful people, help with the upgrades I ever need. Don't go anywhere else but Superior Mobility. I have let others know, and they also have been happy with their purchases. Blessings to all Kathleen read more

There are many companies in Southern California that provide durable medical equipment for special needs clients....however, there are very, very few that are in the highest caliber of quality, professionalism, customer service and high-response attentiveness. Superior Mobility is one such company that stands well above most in the industry. The front office staff, the technicians, repair department and after-sale support are first-class and outstanding in every category. Our family has had the privilege of working with Superior Mobility for the past several years and experienced many situations where you really know if you truly have a DME partner - Superior Mobility ranks at the top of the list. read more

We have been with Superior Mobility for 9 1/2 years! They have supplied and maintained our every need for Aiden's Mobility. From her very first Stroller Wheelchair in 2012, to the one she is in now (present). We have been pleased with them from the very beginning! And still are. The staff is amazing! We highly recommend them to everyone with mobility needs. read more

I have been a loyal client with Superior Mobility for many years. The amount of experience and expertise of David and his team is unmatched by any other company. David doesn't just want to sell you a new chair, he cares for his clients and goes the extra mile to make sure your new chair fits you like a glove and is setup perfectly to your needs. Don't let other wheelchair vendors give you a great sales pitch, because they could never match the expertise of Superior Mobility. Go with the best! read more

I have been getting their services since I was little, when I got older I had to change to another but after many years I finally was able to finally have them back and I couldn't be more happier they know my needs and are always making sure I'm confortable in my chair everything that I asked for was there. If you need a wheelchair they are my go to company because they will never disappoint you they will always make sure that your confortable. read more

Superior mobility is an wonderful company to be recommended for all mobility needs they gave wonderful customer service all staff are very generous and they also great compassion to hear all of the patients the Best quality oh mobility devices out there even when you break now they do whatever they can to get you back up and running Definitely would recommend superior mobility read more

Superior Mobility - Medical Supplies Near Me - Carson, California

We have been working with Superior Mobility for a little over a year. We are so pleased with the quality of the wheelchair and responsiveness of the staff whenever we need something. They have a great understanding of our needs and are always supportive. We recommend them highly! read more

Gabby called us right away after receiving the referral from my spouse's PCP for a scooter or power chair, and connected us directly with Luis. Luis was able to bring a demo scooter and power chair to our home within a few business days, and was very knowledgeable and assisted our evaluation of options. Since my spouse does not yet have a firm diagnosis, Luis was able to have her try a few different power chairs with different features that may be needed. Luis was very proactive, and arranged for a loaner power chair to use until the diagnosis is clear, and our insurance will be able to approve the appropriate features on the power chair that insurance will cover. Luis helped evaluate the ramps I had installed, and our house layout to ensure the power chair would operate effectively and safely. Luis was very patient as my spouse learned to drive each device, and he made the adjustments needed to make the fit most comfortable. Luis has been very responsive and available via email, text and phone call, and has been a great pleasure to work with. read more

We have been customers for 14 years, even after they were no longer in-network with our insurance company! Why? The level of service is unparalleled. Just yesterday, my son's first power chair was delivered by Luis. Tracy moved mountains to make this happen, a process I assumed would take at least a year to process. It only took a few months. My son had outgrown his other chair and the urgency Tracy and her team applied has now made it possible for my son to spend the summer in what I affectionately call "drivers ed" so that he will be ready to tackle his last 2 years of high school with greater independence. And probably a few girls on his lap. I can't recommend them enough! read more

Best customer care we have ever experienced with a company! If you need equipment like a motor chair, you need to call Superior Mobility! They always answer the phone and reply quickly to our email questions. We had them make a custom motor chair and they were phenomenal to work with. They understood our needs and took time with a home visit for custom fitting. They were able to get the chair quicker than promised! They are hard working and cooperative owners and staff. We have been telling everyone about this company because they have a "can do" attitude and great customer service! read more

Where do I start!? Since the beginning we have had nothing but problems with the people who work with this company. Mainly Gaby and Joe P. After our daughter was measured for her wheelchair in Oct.of 2013 we were told that it would take about 6-8 weeks to get which gave us an estimated time around Christmas. That was OK with us because my daughter wouldn't need it so much until she started school in January. So come December I called Gaby to check the status of the chair only to find out that the order had never even been placed.So the whole time our paperwork had apparently just been sitting on her desk and no one ever called to give us a follow up or status of what was going on. If I hadn't called we would have thought that we would still have had a wheelchair on the way. So when I asked why I hadn't been called she said and I quote " it was on her to do list". I am not a pushy person at all and I like to give people the benefit of the doubt but the lack of care in her voice really got to me . I was livid! So come January my daughter starts school with borrowed equipment and our stroller. We didn't get the wheelchair until April and it was delivered by Joe BROKEN. We wanted to start using it asap at this point some took it as was with Joes word that he would be back in about a week to fix broken parts. A week turned into a month , which turned into months, which turned into several unanswered phone calls or promises to call us back. Parts that should have been ordered were never ordered and If they were ordered we never heard from them. So finally had to call the main office in Oxnard to put in a complaint and talked to the Co owner Bill. Hopefully something will get done. If you care about good customer service, professionalism , or the quality of products for your children DO NOT go to superior mobility!!!! read more

Its been over a year and still no wheelchair to use Took almost a year from time paper work and order processed just to get the darn wheelchair. It has been sitting in my room unusable for 3 months because they got everything from paint job to measurements wrong. I suffer while they go about there buisness. They have been paid already so I am not a priority! read more

My brother needed a specialized wheelchair replacement so I contacted Stephany at Superior Mobility. She made an appointment for Luis to visit the skilled nursing center where my brother lives to evaluate his current chair and take measurements; afterwards they emailed me a proposal with details of their recommended custom chair. Throughout the process Superior Mobility was easy to work with and answered all of my questions. Once the chair was ready, Luis delivered it and made any adjustments needed so that it fit my brother's needs. It's a huge improvement over his old chair. They provide a lifetime warranty for the frame and offer free repairs for the first year. read more

I have had wheelchairs since 1966 and obviously have dealt with many venders. I have been taking my business to Superior Mobility since 2012. I purchased a motorized w/c from a competitor. The competitor sold me a $22,000.00 motorized wheelchair. Following that purchase, any maintenance I required on the w/c was complicated and very time consuming. I was even told that my $22,000.00 wheelchair was not a precision piece of equipment. All this changed when I stared having my motorized wheelchair needs met by Superior Mobility. Most recently the W/C tech, Joe Prieeto, has been very diligent and responsive to my w/c problems. All services provided by Superior Mobility's staff have been excellent, but Joe, has gone above and beyond to make sure I was satisfied with the performance of my w/c. That kind of commitment is most appreciated by this quadriplegic who depends on her w/c for all activities of daily living and to maintain a high quality of life. Mrs. DT read more

I needed a new power scooter ( Pride Go Go Elite Traveler ). I called Superior Medical and received the best service and price for this particular scooter. Gabriela, Mark, and Josh were extremely helpful and knowledgeable. I never received this type of service with any other company before I would defiantly recommend their service to anyone with mobility medical needs. read more

My ten year old son needed a very specialized wheelchair. I worked with two amazing people at Superior Mobility: Gabriela Cruz, the Client Services Specialist and Mark Gil, the Complex Rehab Specialist. Gabby Cruz handled all of the paperwork and some inconceivably difficult insurance issues for us. We would not have our son's new chair without her thorough and persistent efforts to help us get navigate endless insurance obstacles. Gabby truly cares about getting kids the mobility devices they need. Mark Gil is a highly skilled technician with terrific attention to detail and a very creative thinker. My son has a very complex combination of challenges and abilities, requiring an exceptionally supportive wheelchair that also provides freedom for him to move independently. Mark was able assess my son so precisely; he put together a chair with the right amount of support to keep my son safe, while giving him freedom to move that he has never been able to have in any of his previous wheelchairs. Like Gabby, Mark truly understands how life-changing his work is. We are very grateful to both of them for their incredible dedication and care. read more

When I recently obtained my mobility scooter, Superior Mobility was a joy to work with. The manager Brett was able to work quickly and efficiently with my not-very-cooperative insurance company, to arrange for me to get exactly the scooter I needed. I never thought I would be able to get such a great scooter, but he managed it! Within a few days, Mark delivered it and showed me how to operate it. He was very patient and also great to work with. I can't say enough about what a great experience this was! read more

Started out good, met them at abilities expo. Wanted to try some cushions, David came over in March 2014. , very helpful and knowledgable. Three months later and ever since then I have left messages on David's cell, company phones; e-mails also. NO response! Last week I get a call they want to pick up cushions, I asked Beatrice why no return calls, do they not want my business? She claimed they were discussing my request and would get back to me, guess what? Nothing. I told them to pick up one cushion and I will use the cushion they lent me till I find another supplier. I left cushion for pickup as I wasn't going to be home. They picked up cushion and I haven't heard a thing! Do not do business with these schizos! read more

They are understaffed, rude, rarely answer the phone, and completely inefficient. I needed new motor for my wheelchair, and they came out to the house in December. 5 months later after several phone calls they got the new motor, then installed them wrong. They never return calls after they got paid by insurance. Obviously they are hand-in-glove with insurance companies, got a contract signed, and think they dont have to work or do a decent job. They don't give two hoots about clients. read more

The only reason I'm using them is because that's who my insurance says I have to work with. They are absolutely the worst. If you have a choice go somewhere else. I need my new wheelchair and they have delayed the process so much. read more

My son is paralyzed. Superior mobility came by because my son needed a new chair. For this reason they showed up. When the chair had broken parts 3 years later, they made an appointment to come out but changed the day 4 different times. They are not responsible and they give you tons of excuses as to why they can't come. They have poor follow up. I would not recommend them. read more