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    Integrated Medical Services

    4.5 (19 reviews)
    Open 9:00 am - 5:00 pm
    Updated over 3 months ago

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    10 months ago

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    Photo of Janna G.

    Janna G.

    Helpful 15
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    Photo of Sam B.
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    3 years ago

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    2 years ago

    Business owner information

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    Janna G.

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    Photo of Allina N.
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    6 years ago

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    3 years ago

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    7 years ago

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    5 years ago

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    8 years ago

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    7 years ago

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    12 years ago

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    7 years ago

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    10 years ago

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    8 years ago

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    8 years ago

    Again, you are to our rescue!!! Thank you again Integrated Medical Suppllies THE BEST!!!!

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    10 years ago

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    8 years ago

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    9 years ago

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    11 years ago

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    Ask the Community - Integrated Medical Services

    Review Highlights - Integrated Medical Services

    I want to thank Integrated Medical Supplies and especially, Ariel for donating a significant amount to our soldiers back home.

    Mentioned in 2 reviews

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    South Bay Home Health Care - The two canes she settled on

    South Bay Home Health Care

    3.8(81 reviews)
    1.6 mi
    $$

    I'm really torn about how to review my latest experience with the repair department. Communication…read morehas been horrible to be totally honest. They did have my old number which explains why I wasn't getting return calls for a while but even after the number was corrected, I only received a couple of call backs after numerous calls trying to get an update on my scooter. It was there from late August and it is now almost mid December. It took all this time to get replacement parts only to determine the scooter was not able to be repaired. I know Trump's trade policies have created havoc on the supply chain for many goods but this was a heck of a long time to go without use of my scooter. Some things cannot be helped but promising call backs that are never made is rather inexcusable. On the flip side, when it came time to pay for the work that was done, they only charged me for 2 replacement parts and nothing for labor even though they did have to spend time troubleshooting the problem and going over things again after the replacement parts did finally ship so they deserve a lot of gratitude for the work they put in even though it turned out to be fruitless. They even replaced the batteries in the charger pack which I will be able to use if I replace the scooter with another from the same manufacturer (Pride Scooters). When the problem is an easy fix or at least easy to diagnose, I think you'll be very happy with the service (at least from the repair technicians). If your problem is more extensive, you may be heading into rough waters. The office needs to do a better job of keeping customers informed about the status of their repair. They never called me back with information about the scooter before my cruise to Mexico since I needed the dimensions and specifications if I would have used it aboard the ship. I never received a call about estimates. Everything depended on my calling the office time and time again. The repair department does such a great job doing the actual repairs, they deserve better support from the staff in the office who are the ones the public interacts with 90% of the time.

    Kenia was our CSA or customer service all star today. Came in with an elderly friend who needed two…read morehigh and high quality canes to a sister in her walking. Kenya was more than helpful and not only selecting some rather stylish options, but also in solving a bit of a puzzle in terms of making the proper adjustments for each cane. I'd highly recommend this place if either you or someone you care about is in need of some great supportive devices.

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    South Bay Home Health Care
    South Bay Home Health Care - Their repair shop located on Hamilton in Torrance by the 110 near 190th

    Their repair shop located on Hamilton in Torrance by the 110 near 190th

    South Bay Home Health Care - Front of the place

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    Front of the place

    Superior Mobility - This is my brand new motorized wheelchair

    Superior Mobility

    3.9(32 reviews)
    2.9 mi
    $$

    My name : Roy Taylor…read moreThe only thing I can say is that they are great understanding and professionals at what they do. My chair is a HD 450 pounds along with my spinal injury of C3 to C7 stenosis and my arthritis They keep me very very good shape.. Michelle who's right away is having her first baby in June this year congratulations and Manny who's on vacation are the two top people in the industry to do the job correctly and professionally whenever I need something done manning‍ is here. You have to be replaced. the chair .. they brought me a replacement two days later my chair was brought back. ... He's coming back next week to redo the tires. Look, I'm a dual Ampatee above the knee I can't live without a Wheelchair. It's my lifesaver with my arthritis. I cannot have a manual chair so Superior just like my God and my mother . I have nothing but blessed AAA marks to say but Superior mobility everybody have a beautiful and enjoyable summer coming Roy Taylor. Again, that's all I say a blessed remarks to the lady in the office Michelle happy congratulations in June a baby girl

    You asked what can improve their technicians and the people in the office. They don't know if…read morethey're hit from their behind. It took the technicians eight months to bring my son two batteries for his wheelchair and his been eight months since they ordered parts for his wheelchair supposedly and it has never been done, and my son is being affected, but not having those parts for his wheelchair. He's actuator on his leg while we call hangers and his affecting his knees because he not not see is not seating properly due to the fact that the technician they don't know what they're doing or they just lazy because they could've ordered those parts and they haven't been done every time I called. I was dust the boat somebody else it's a shame that this company been around forever, but it takes forever to get anything Done

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    Superior Mobility - I was in the Pacific view mall

    I was in the Pacific view mall

    Superior Mobility
    Superior Mobility

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    Specialty Medical

    Specialty Medical

    4.7(57 reviews)
    32.3 mi

    Doug was very helpful and kind, he went out of his way to help me…read more I would definitely use this company again and highly recommend them to anyone looking for reliable service. Sandra Garcia

    On February 10, 2026 I went with my father-in-law to Specialty Medical to purchase an electric…read morewheelchair. I was the one communicating with the owner, Doug, during the visit and he even texted me the receipt directly while I was standing there in the store. Within a day or two, around February 12th, we decided to cancel the order. From that point forward we spent weeks calling and trying to get a refund. On March 12th I texted Doug again regarding the refund. Screenshots of that conversation are included with this review. In those messages he discussed giving a partial refund and repeatedly asked that we remove the review. On Friday March 13th I personally went back to the store and picked up cash from Doug in the amount of $2,355. Even then the full amount was not refunded despite the order being cancelled almost immediately after the purchase. After I posted my original review about the experience, Doug began calling and texting me asking that I delete it. I have included screenshots of those communications so people can see exactly what was said. Doug also replied publicly to my previous review claiming that I was not a customer of the business. That is not accurate. I was present in the store during the purchase, communicated directly with Doug, received the receipt from him by text, and I was the one who returned to the store to collect the refund. I have also included screenshots of the original review that was removed. People rely on reviews when making important decisions, especially when purchasing medical equipment. Because of how this situation was handled and the communication afterward asking that the review be removed, I believe it is important to share my experience so others can make informed decisions. All of the statements in this review reflect my direct experience with this business and the communication I personally had with the owner. Supporting screenshots have been included for transparency.

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    Specialty Medical
    Specialty Medical
    Specialty Medical - My wife and two daughters along with myself enjoying a nice lunch together thanks to Doug

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    My wife and two daughters along with myself enjoying a nice lunch together thanks to Doug

    Integrated Medical Services - homehealthcare - Updated July 2026

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