He left my computer working like new. He is by far the best…read morecomputer tech I have ever used.

Highly recommended! CAPtech has serviced my CPU & laptop for the routine tune-ups, virus/software…read moreupdates, as well as more extensive overhauls & upgrades. I trust that my computer is in great hands & I don't have to get a java certification just to understand/explain what my service my computer needs. Affordable, convenient & timely turn around.

My computer suddenly stopped. I called Speedy and spoke with Mark Barrera. He kindly listened to my…read morelimited information and said he was immediately available that afternoon. He arrived and checked my computer out. He then explained the problem so I could understand it and quickly corrected it. While we were speaking, I asked if he could get me a new monitor and printer. He said that he could do that. He visited several local places and told me the local prices, and said they were too high. He then ordered me a printer and monitor that was better than local and at half the price. He installed them quickly and now I love everything and it is working great. I highly recommend Speedy Networks and will call them back in the future.

By far the best computer tech support I have found anywhere and I've looked everywhere. All the…read moreway from Geek Squad with there overly priced home visits and no one on the phone that speaks English to other companies that over charge and under deliver. Not only was this company the best priced but they also helped me solve a lot of my issues over the phone where as other companies wouldn't even talk to me until I paid or made an appointment. Very friendly and knowledgeable staff. I called and made an appointment for the next day and the Tech was over there not a minute late and got my computer back up and running faster than ever before along with taking care of other issues I never even asked him to fix for no additional fee. I highly recommend this company to anyone needing tech support.

Great guy.Great service.Very patient with people who are not tech savvy.Fair price.Would go back to…read morehim next time for sure.

My experience with Basicix was tight! I was greeted by a professional who swiftly cured my digital…read moreailments. I felt safe, respected, and carefully regarded.

Please don't risk it. The one-star reviews are legit…read more My (well-documented) experience: In April, before I gave Travis my computer to fix, I made it clear I'm a teacher making my living with that computer. He seemed to really empathize. When he invoiced me (he said to cover new parts), I paid the same day. Then I tried to be patient because I trusted he was doing his best. After all, he did have so many five-star reviews. Then this bizarre saga began. Travis strung me along for a while via text then completely ghosted me for longer. I went to his door and found his residence evacuated. Alarmed, I disputed the credit card charge and filed a police report for theft. Only when he became aware of that was it worth his time to answer me. By this time, I had seen all the negative reviews that had rolled in since our transaction. I felt doomed, but I genuinely needed and still need that particular computer back. Travis pseudo-apologized and declared, "I want to put this nightmare behind us as much as you do" like we were on the same team in this tomfoolery. Travis offered to mail me the computer as soon as I dropped the dispute with the credit card company (which would pay him in full again) and provided proof that I had closed the police report, requiring me to make a false statement saying we had already resolved the matter between us. Obviously, I knew that if I complied, I'd still be out of a computer, so I refused. Then Travis said he hadn't finished the repair (which was weird because he had told me it was packaged and ready to mail). I told him I didn't mind taking it elsewhere to be fixed, and I'd still gladly close the police report if I just got the computer back. He got defensive, saying he had already put too much into it. So I offered in writing to bring cash in hand to pay for any work he had already done and any parts he had purchased or even to pay for the entire service in cash (if he was willing finish the work right away) then immediately close the police report. But like any sane person, I'd do all of this only if I got my computer back. Travis wrote, "At the end of the day, I've done nothing wrong" and went on painting himself as my victim. He never took accountability for anything. He just listed all the problems I was causing him. Then Travis pretended he didn't trust me not to reopen the police report and falsely claim I hadn't received the computer. He refused to reveal his whereabouts or meet in person and did not respond to my request that he mail the computer to someone else who could give it to me, a meeting which could have been recorded as proof that I had received it (if my willingness to put it in writing wasn't enough). Travis sent me his "policy" (that had not been posted anywhere) stating that any property not picked up after a certain time was his to keep. Then, he told me he could and should charge me storage fees because he had stored my computer for me for too long when per his policy he isn't obligated to do so. He portrayed himself as the good Samaritan who was being persecuted. I'm not sure if it was gaslighting or delusion. My final email (also unanswered) was a very polite request for a simple pic of the serial just to confirm he still even had my computer. To me, no response was a clear no. Game over.

PLEASE WHAT EVER YOU DO, DO NOT GO TO THIS GUY FOR ANY COMPUTER SERVICES…read more I found Travis on Facebook marketplace advertising computer repair services. I reached out to him inquiring about my HP laptop that died on me randomly. I met Travis at a very shady Planet fitness parking lot in the middle of the ghetto to provide him my laptop (red flag #1). Travis advised me he should be able to have my laptop to me by EOD. Throughout the day Travis was at first very communicative, letting me know what he thought the issue was. He advised me the cost and asked for it in cash only (2nd red flag). He then messaged me later on in the day indicating he believed it might be a DIFFERENT issue and it would cost me MORE money due to it possibly being my screen (3rd red flag). He claimed he should be able to have it all fixed and ready for me to pick up in a few days. I finally went to meet up with Travis and paid him over $300+ dollars and he "claimed everything was fixed" but he coincidentally "forgot" to charge my laptop so it was dead. What do you know.. to my surprise when I get home and actually charge my laptop it is still broken and I am experiencing the SAME issue. I messaged Travis and attempted to call a number that was provided on an invoice he sent me and to my surprise again no answer. I then messaged him on Facebook marketplace MULTIPLE TIMES & well what do you know the ad had been magically taken down. He has failed to hold up his end of the deal. I am a single mother and it is crazy to me that there are people in this world that scam innocent people out of money. I will be filing a BBB complaint on him and also taking him to small claims court. PLEASE STAY FAR FAR AWAY FROM THIS MAN

A computer "service person" said that he knows about Canon ImageClass Mf726Cdw Printer and can fix…read moreit too. I purchased this Commercial printer, in 2017, and haven't used it much for my home/office business. My 3-year warranty is now out of range for any repair work. Issue: The unit is making loud squirreling noise while printing. Canon Customer Service referred me to contact SW Business Machines and/or I can replace it for about the same amount of money for this "service person" would be charging me. I called (623) 939-3355 and spoke to the owner where he told me that he can't remember a time where he had to replace the ITV Assembly ($200) as they don't go out. I was using cheaper Replacement INK Cartridges instead of Canons. He told me how to test the machine and to put up with the noise until I replace the cartridges even if it's one at a time. As a business owner myself, I endorse his work ETHICS, HONESTY, and CUSTOMER CARE PRACTICES. Definitely, I'm keeping his information for future needs. He saved me a small fortune. Thank you and KUDOS!

I found this company when I was having an error message show up on my Canon printer. After all of…read morethe online troubleshooting, it told me that I needed to contact an authorized Canon service center -- I was surprised to find there were only 2 in the Phoenix area...and luckily, this one was close to me! I called and was thrilled to have a human being answer the phone! He was very helpful and answered all of my questions about service fees and possible charges -- I said I would think about it (it was just $25 for the diagnostics, but I know oftentimes it's cheaper to just buy a new one than have one fixed...and he agreed!). I decided to take it in to them anyway and see what was wrong. I was greeted by Grant when I went in and he was extremely understanding and helpful -- said he would check it out and get back to me the next day (it was about 4:15 pm) --- I was very surprised to get a phone call later that evening from him -- he said he was working late and went ahead and looked at my printer. Unfortunately, it was bad news...the part and labor would run about $125...pretty close to the cost of a new printer. I said I would think about it and get back to him. He understood and even gave me suggestions of places to look for new printers! I decided to purchase a new one...but was allowed to go back to the store to get the ink cartridges out of my old printer! A nice savings as I didn't have to buy new ones right away! It was just very refreshing to find a small business still ran on honesty and customer service! I feel bad for not spending more than $25 there...but should I ever need printer repair (or other business machine) services again, I'll definitely be back!

I've had my equipment built and serviced for more than 20 years by this fine company…read more Their standards of professionalism and honesty are unparalleled! They are reasonably priced and highly expert in all phases of information technology. I strongly recommend them to anyone who doesn't want to take the chance of getting unprofessional, incompetent service and having then, not only to pay for it, but also to live with the poor results. This company is the best!

This place is awesome. Very professional and extremely knowledgeable! I have worked with them for…read moreseveral years and I always leave happy! I highly recommend them!

These guys know their Stuff!!! They have been in the Computer field for over 20 years. I sold…read moreequipment to them and they also do Computer recycling as well. All around GREAT GUYS, very Professional!!!