Leading up to my appointment, communication from Tabatha was really fantastic, on both email and…read moreover the phone. She was so thorough, thoughtful, and reassuring with her answers and questions. I felt very certain that I made the right choice after lots of research. Today, Ryan was our service tech for our first round of annual service and he was incredibly professional, respectful, friendly, thorough, had answers for for all of my questions, and advice for things to ensure a pest-free home. Really grateful for both Tabatha and Ryan's attention to detail and compassionate natures, especially around discussing and dealing with uncomfortable things like pests! Thanks so much, MPM!

This company is awesome. Great customer service and communication. When you ask to have certain…read moreareas done they are happy to accommodate. Highly recommend.

Awesome service. Used when I lived in Charlotte NC for 9yrs. Patrick was my technician.. Friendly,…read morethorough and knowledgeable..

We love Drew at Killo! We have been using this service for years now and they are friendly,…read moreprofessional, and effective. Drew is always happy to come out between sessions if we see any bugs.

Jeremy is the man!!!!! He has been working with me for years at different communities and we get…read morenothing but results. He is beyond professional even when residents may give him a hard time. He has great attention to detail and is a true expert in the field. I wish you all could clone him and make 10,000 more. This company could not have a better employee and I for one cannot imagine using another pest control technician...EVER!!!! He deserves a raise and then some. I wish I could give 10 stars!!!!!! Kudos to your company. Great Job!!!

The technicians that come out to your house are very sweet, that is about all you can say that is…read moregood about this company. When I signed the contract with Action. I was told if I had a problem, to just call and they would send someone out. I called the company and asked if they could send someone out, as I had a problem in my yard. (Action is 2.6 miles from my home) She asked me to send her pictures. I emailed her pictures. Her response was it was a lawn problem and I needed to contact a yard maintenance company. Well I found out it was grub worms. Action is supposed to take care of 20 feet from the house. Grub worms are scarab beetle larvae. To my knowledge beetles are bugs. The infestation is right outside both my front and back doors. I returned a email to her asking if they had anything to handle grub worms. I got no response. I don't know exactly how much contract is left with this company but they can have it!

I didn't like the fact that they wanted my credit card number. Had to wait a week for an appt. and…read morethe man they sent was super nice but not too helpful. Didn't charge me anything but we still have a rodent problem.

My husband and I hired them when we first moved to the area. All was great when Kevin was coming to…read moreour house to treat for pests. He was so thorough! Then other people started coming to treat around our house and it was never the same again. They would only be here for 5 min and then they'd be gone. How can you do everything in 5 minutes?! We had spiders and stink bugs galore so obviously what the other tech did wasn't working. Then we asked about mice in our garage. We were told he'd be back with traps since he didn't have any in his truck. He never came back. We called and could never get through to anyone. We have dogs and I requested a call before anyone would show up so that we could bring them inside. We were told there was a note on our account to ensure they would let us know beforehand. They NEVER called ahead to give us a heads up. At that point we were over it and had to cancel our contract and go with someone else. If we could have been guaranteed Kevin would be the tech coming out, this review would be 5-stars and without complaint. However, without Kevin this company is not what you pay for. Disappointing.

We just had a termite retreat, and the guys who came out were amazing - professional,…read moreknowledgeable, respectful - everything you'd want in a service company. Don't know if I have their names spelled correctly but Yao and Sondai are awesome people know customer service. Have had Ivey for almost 30 years and my satisfaction with them keeps growing bec they care about who they hire. Are they the cheapest guys in town? I don't know and I'm guessing not but their service is on the mark!

I have had the absolute BEST customer service when it comes to Ivey. My parents used Tony for…read moreyears and he very kindly came out to handle cicada killers when our current bug guy couldn't get the job done. Once our contract was done we switched over to Ivey and I will never need a new exterminating company. Tony is incredibly nice, always prompt, and sincerely cares. I had the pleasure of meeting Marty who has gone out of his way to reschedule his day with an ongoing issue we have and Amanda is the nicest receptionist who has been so kind every time I've called. Can't say enough good about this company! Thank you:) -Angelina

Another year of great service! This company stands behind their word! They will accommodate any…read morerequested yard needs, etc. to ensure that they are providing quality services. I look forward to another year with this company!

Really great service. If you have any issues, they are quick to fix it and make it right without…read morehassle.

Brandon was awesome! He's calm demeanor, helped me from escalating . He listened to my concerns,…read moreand assured me what measures needed to be taken. Also, Appointments are easy to make.

Prompt, friendly customer service! I contacted one their competitors first (several time), and…read moreafter 5 days of still not getting a response, I called Chamberlain about my termite issues and a very nice, helpful lady answered the phone immediately and sent someone out the very next day. I was also very pleased with the exterminator that they sent and with their pricing!

We suspected bats in our attic from persistent chirping / squeaking that sounded incredibly…read morebird-like. It ended up being a mechanical issue! We felt like idiots but can highly recommend the responses from 2 companies who both helped us ID the issue on-site. Communication and followup with the office and scheduler was excellent and they had availability next day to come inspect, unlike 2 others we called. The inspector arrived when expected (texting to keep us updated on arrival time) and was professional, well-informed, and thorough. Even came with shoe protectors to keep floors clean after poking around. He somehow managed to keep a straight face and remain cheerful and compassionate when it turned out to be a false alarm. Pointed out some roof / attic repairs that may be needed, unrelated to wildlife. We learned about PCA through Reddit, from others who actually had wildlife and gave them high marks for removal. So, though we didn't up needing their removal services, I'd call them again if we DID have that problem. I've found that professionalism from the start is a good omen.

Chris was amazing. Incredibly thorough and personable and addressed our concerns without trying to…read moreupsell. I will recommend PCA Wildlife to friends and clients without hesitation.