I would definitely recommend Tripps for any move. Quick to respond, followed up with a phone call,…read moreand called the day of move to let me know ETA and they were early. Tim was upbeat and professional. He and Issac were quick and efficient and used care with my belongings. Price was very reasonable. Very pleased with their help would not hesitate to use again! Highly recommend!

We needed help with my elderly Dad moving in Fox Lake. Tripps took the time to understand the…read moreneeds and even helped him set up his bed at the new place! It took a little longer than expected, but the Tripps team never complained and made sure the job was done. The are a hardworking and trustworthy moving team. They stand buy their quote if it takes a bit longer. I would highly recommend them. Thank You Tripps!

Having managed several successful small businesses myself, never before have I experience more…read moreunprofessionalism in my 20+ years of experience. First, their response time for getting back to you with a quote is horrible. And when I finally received a quote, it was not in writing. Second, when the day came for them to move me, they showed up late with a truck that was falling apart. Parts of it were rusting, one of the rear tires on the double axle was flat and hanging on the rim, the gas tank had a piece of plastic stuffed in it to function as a gas cap, and the truck failed to start when they tried to back it up to the storage unit. When the employees called the owner, he cussed a blue streak on the phone and hung up angrily. When he called his employees back again, his attitude was less than professional. The movers themselves were talking about how the truck was unreliable as well. They informed me that the owner would be there in 20 min and I told them to call me when he got there. The next call I received was not from the owner but from the moving crew that had been talking about how unreliable the truck was. I asked them if the owner brought another moving truck or trailer, and they informed me that they had managed to start the truck and were ready to move me. I told them I wasn't comfortable with them using that truck, to which they replied, "F^&K you then." The owner failed to call me at any time to inform me of what was going on or how he planned to complete the move. As a result of their poor customer service, I have now incurred additional storage fees. As a result, I cannot in good conscience recommend this business.

First let me say BUYER BEWARE! As I searched for movers I found the cost to be nearly $2500. Until…read moreI came across Rockford Family Movers. They were nearly half the other quotes. I asked why and Steven said that they had little overhead and were a local family company. I did some research on yelp and google and found every review at 5 STARS!! They are definitely NOT 5 STARS! We tried to support local while saving a few bucks. Don't do it. The movers showed up in a U-Haul, not professional looking at all, just 4 guys one of whom was the owner Steven Eisenach. They took a crazy amount of breaks. Every few minutes was a smoke break. I had to ask them not to smoke in the truck while loading our furniture. Plus they threw their cigarette butts all over the yards and drive ways. In all it took over 10 hours for a 3 bedroom home to go 10 minutes away. After the move we noticed many dings and gouges in the furniture and other items. During the move I noticed a gouge in our downstairs oak door and pointed it out to a mover. I got a shoulder shrug and a "wow! thats bad." After the move we had to repair and paint many scratches in the walls at the old and new home. The worst came as we unpacked. I left my garage tools to unpack last in order to get the house up and running. When I finally got a chance to unpack the garage I noticed many tools missing. I ended up losing many hand tools and some power tools. I have a 4'x8' peg board normally loaded with tools. Now it barely has anything at all. I am finding more tools missing every day. I did reach out to the movers via email and voicemail and have had no response. My wife did some more digging on the company and found a few things. She found that Steven reviewed his own company. And with as many 5 star reviews we believe that most are friends or family. She also found 1 Google review saying pretty much what we say above. They had a couple of tv's go missing. Makes for an interesting read. https://www.google.com/maps/contrib/112013538562282514718/reviews/@42.329958,-89.0485609,17z/data=!3m1!4b1!4m3!8m2!3m1!1e1?hl=en-US And finally, my wife found a news article on Steven Eisenach. It claims that he was arrested for stealing over $17K in jewelry while working for another moving company. See the link. https://www.dnainfo.com/chicago/20151120/lakeview/mover-stole-17500-worth-of-jewelry-from-lakeview-home-prosecutors-say/

Joe and Shannon are extremely accommodating when it comes to business dealings. Joe and his…read moreassistant accommodated my parents to assisted living the day after Thanksgiving, with two day notice. I am eternally grateful for their kindness. Their communication skills are exceptional. I would highly recommend Smooth Move Pro to anyone who is considering moving. Sharesa Yarbrough

They are top tier movers. They make sure they wrap your furniture so you won't have dings or damage…read moreto your furniture. They are very professiona. Very reasonable and I highly recommend.

Owner Stan and team member Junior moved my mother into assisted living yesterday. Everything was…read morequickly and professionally done, all items wrapped well and no damages at all. Very fair price. My mother was very happy with the way her new room was set up. Highly recommend Stan and his company!

The communication from this company was awful. I had sent an email to confirm a time with no…read moreresponse. Called and left a voicemail, in response I got a text saying they would call the next day. Well that call never came. After telling them I would be going with another company I get a text message and reassured I would be contacted later that night, which never happened. It took 5 days before anyone called to confirm anything or answer my questions. The movers that showed up on moving day were great though. They were quick, efficient, disassembled and reassembled our furniture needs. The work they did was worth the money, however their management needs more training with customer service.

These guys were awesome. I had a custom built counter top sitting in a customer's garage, and I…read morecouldn't figure out how to move it. I did not plan for movers because I thought I would have it covered. Unfortunately, I didn't have enough resources to move it. I called them and they worked with me to get someone out as soon as possible and get the counter moved. They saved me in a bind and my customer was happy. I will be using their services moving forward.

They were great dealing with a family property In Rockford IL. Years of large items needed to be…read moreremoved that we're in less then ideal locations. They were prompt, friendly and efficient. We would definitely recommend them. Have already booked for numerous future projects.

Extremely reliable had him come to pick up and dispose of a bunch of junk that I didn't want... Was…read moreprompt friendly ended up on fixing my sump pump for me installing a hose hauling away additional old windows and rugs Ended up on having some great yardwork and landscaping done very pleased with work. hard-working and work was great

Quick communication, professional, and most of all, friendly! Price was competitive, will…read moredefinitely use again!

Amended in order to update and add pics. This company was…read morerecommended by 2 friends, so I'm thinking that they probably do well when everything goes well...but everything doesn't always go well, and when it doesn't, it turns our this company and it's employees are incompetent when it comes to resolving errors or damage. I have belongings that are missing and broken, and now I can't get a call-back. They took a hammer to my antique bed frame (now broken in 2 places), and broke the frame on a large picture (that I can't fit in my car so in addition to repair cost, it's going to cost to get it transported). What an unscrupulous and unreliable company. I'm still unpacking so we'll see what else I come across - I'm guessing there's more broken items - but that obviously does not matter to these people. Such a dishonest company! Just adding on with some pictures - smashed china! These dishes were wrapped in paper, then bubble-wrap, then cardboard between. So much cushioning and protection - I wonder from what height they had to drop the box in order to get them to shatter like this! Keep your valuables away from this company; they talk a good game, but then never returns your calls when there is trouble!

I just moved from Beloit to upstate NY with Christofferson. I got estimates from several companies;…read moretheirs was the lowest price, and also I had the most pleasant interactions with them, so it was an easy call. I'm glad I went with them, they were helpful at every step of the process (especially Jeremy, with whom I had the most contact), they gave me some free used boxes, the crew that loaded me was friendly and very good at what they do. Loading and unloading both went VERY quick, and from what I can tell from unpacking so far, there was no damage to any item. The only downside was the delivery window they gave me was 2 weeks, which made planning more difficult. But, it was a long distance move to a very out-of-the-way location, so I could understand. They ended delivering in the middle of the delivery window, and after the first day of the window they gave me a specific date. This is my second cross-country move in two years, and I can say that my experience was Christofferson was quite good.