shout to my man Mj great guy brought a car from him all the way from Arkansas! service 10/10read more

Owen was fantastic! Very courteous to our kiddos and very patient with us as we figured out the…read morebest fit for our family. Owen was quite delightful and a joy to work with. I highly recommend him if you're looking for professional, stellar customer service!!

1 star. After…read morebouncing back n forth from Fishers to Carmel, I found a car that I loved on a Thursday night. They wouldn't negotiate on price until I got a PPI which was scheduled for Monday morning - the earliest appt available. We arranged for me to pick up the car early Monday morning before they opened. I arrived and the salesman smiles and says, it's gone! He sold the car on Saturday. No call. No first right of refusal. No courtesy. Nothing. This car was a specialty color that is very rare. I was in love with the car and was ready to pay cash on Thursday night, but they wouldn't even discuss it before I got the PPI. That's super fishy. Is it because you were holding it for another buyer? Is it because I'm a young woman? Is it because I'm Black? Doesn't matter. It was wrong. I think it was his smile that sent me over the edge. Nothing about this situation was joyous. I will never return and I hope no one else does, either. Shame on you, Fritz!

I just purchased my 3rd vehicle from Fritz. Eric is the best! when it's time for a new car I only…read morelook at Fritz in Fishers site. They make buying a used vehicle painless from purchase to Patrick in finance, Thanks Fritz !!

This is the best place to have your Toyota serviced. The service managers are super. The waiting…read moreroom is clean and spacious and has water, coffee, and some packaged snacks. Toyota does a multipoint inspection with the oil change. Service was quick, and the results of the inspection were carefully explained. I opted for a needed alignment that was completed within another 45 minutes. Highly recommend Ed Martin service!

I've moved from Columbus Ohio to Indianapolis in the past year. I've been fortunate to choose Ed…read moreMartin as my Toyota dealership. The team is excellent at communicating what's going on at my service appointments and advising me on the costs of the upcoming service appointments (no surprises). Their multi point inspections are thorough and the pricing is fair to what I paid in Ohio for the same services. The waiting area best in class for a Toyota dealership. Free Starbucks coffee and snacks comes with a host of seating with no shortage of outlets for all of us who are working while they get service done. They even have a quiet area that's perfectly quiet. Two thumbs up.

Process was smooth and easy great car so far. Will return in the future for an update if anything…read morechanges.

This place is horrible and I would never recommend to anyone. I am a college student and i was…read morelooking for a new car, i found the 2017 ford edge online and decided to go look at it with my parents. when we got there i told them that i drive multiple miles a day and needed a car that is reliable. Matt assured me that this was the car for me. he said it had good mileage and it's very reliable. there was rust on the inside of the door he said they would fix it for us and have the car ready to pick up by Wednesday. we didn't hear anything from them all week so finally i texted and told them i would be down Wednesday to pick the car up. when i got there he told me that the car wouldn't be fixed until the end of the week, we took it home and decided to get it fixed ourselves. 3 days later the check engine light came on. i took it to a local shop and they wiped the code to see if it would fix it. a week later it came back on. every time i started my car the whole think shook violently and there was a water sound coming from under the hood. i took it back to find out there was a crack in my engine block and the coolant was leaking into the engine. the shop i took it to told me that this is a very easy catch when inspecting a car thoroughly. when i contacted Noblesville imports they basically wrote back that it was my issue now and there was nothing they could do. i now have to find a new engine that will well cost me $8000 or just be out the money and buy a new car.

I'd like to take this opportunity to highlight a few aspects of the Five Star treatment I received…read morefrom the team of professionals at Coast to Coast Imports. First, I give my salesman, Moe Taha, Five Stars for the honest and untiring support he provided during the entire process. Next, I give the sales manager, Ty Lowery, Five Stars for taking time out of his busy schedule to ensure all my needs were met. Additionally, I give the finance manager, Addison, Five Stars for his determination in obtaining an exceptional interest rate for my car loan. Lastly, I give the entire staff of Coast to Coast Imports Five Stars for the outstanding attention they gave me. If you are looking for a quality car at an exceptional price, I recommend you give the professionals at Coast To Coast Imports the opportunity to make your dream come true. There is no doubt I'll be coming back again.

If zero was an option they would get a negative 100!!!! Complete scammers. I bought a $50k with…read morethe "bumper to bumper warranty" which was actually a "custom warranty" that doesn't cover all the issues wrong with the car. I wanted to take it to my mechanic before buying it but the salesperson told me that the warranty I was buying would cover absolutely everything so said there was no need to do that. I went there multiple times asking the manager to help resolve the issues and he was no help whatsoever. I would never recommend doing business with this horrible company!!!!!!

GOOD, Not So Good, Then GREAT! And NICE! 1. GOOD…read more My buying experience with Dorian was great! She was very attentive and understood the assignment when I told her I needed a good used vehicle. We had recently been in a car accident so there had not been an opportunity to save for a car, so we were just looking for something in really good condition to get us around until we can afford a better car later. Dorian helped us achieve that. we purchased a 2013 GMC terrain. 2. NOT So Good. While signing papers there were a few things I asked could be fixed on the car as part of the deal. Dorian said they could be. I know when you buy used, you're not guaranteed any kind of fixes or warranties, but it never hurts to ask. She scheduled an appointment for me to come back the following Saturday. When I came back, they said they had no idea who I was and I was not on the list. I reached out to Dorian, explained I felt unsafe driving with warped rotors, and sway arms that needed replaced, plus the car was making weird noises. She told me to reach out to the sales manager. I left messages for Austin on three separate occasions, with no return call. 3. GREAT! After quite a bit of research and being transferred, I was able to reach the corporate office. I spoke with Eduardo and explained my situation. He was kind and understanding. By the end of that day, I had received a call from the store GM, Damon. Damon took over the situation. I explained what had happened and that I have two jobs, plus grandchildren to babysit. He scheduled time to meet me, and talk with me. Then He handed me keys to a 2025 Sorento to use while they fixed my car. Most things were fixed and I was not charged, even though I offered to pay the deductible on the warranty i purchased. 4. NICE! I appreciate how quickly Damon took care of things, once he knew about my situation. Customer service matters, and I feel like Damon and the folks at Fishers Napleton Kia are working hard to make sure their customers are well taken care of. No business is perfect, but striving to make things right shows they're putting forth the effort to do right by their customers. I appreciate that VERY much!

The service department at this KIA dealership has had my 2025 EV6 in the repair shop since February…read more6. Today is May 11. That's nearly 4 MONTHS to repair a minor electrical issue on AN ELECTRIC CAR! It took them 8 weeks to just figure out how to fix the original issue--the right side turn signal light would stay on. 8 WEEKS! Then, once they accidentally stumbled upon the remedy for that original issue, they screwed up ANOTHER ELECTRICAL problem. The excuses that management has given me about why it is taking so long reads like a BAD THREE STOOGES movie. The incompetence and apparent ignorance of the service department at Napleton KIA in Fishers is simply inexcusable, not to mention unprofessional. NEVER TAKE YOUR CAR TO Napleton Kia for service. Not if you want to see it again, that is.

I had an outstanding experience working with Tom at Lockhart Cadillac. My wife and I purchased a…read more2021 Chevy Bolt entirely over the phone and through email, and Tom made the whole process incredibly smooth from start to finish. What really stood out was the level of service. Tom personally arranged delivery from Indianapolis to Chicago at no additional cost, which made everything effortless on our end. The pricing was very competitive, and after visiting close to 20 dealerships over the past year, including when I purchased a truck, I can confidently say Lockhart Cadillac offered the most reasonable deal by far. Tom is exactly the kind of salesperson you hope to find, trustworthy, fair in negotiations, responsive, and genuinely pleasant to work with. There was no pressure, no games, just straightforward and honest communication. If you're in the market for a car, I highly recommend asking for Tom. This was easily one of the best car buying experiences I've had.

My experience with Lockhart Cadillac has been extremely disappointing. My certified Cadillac XT4…read morehas had multiple major repairs, including at least two transmissions, suspension work, an ongoing rear-end issue causing abnormal tire wear and now we're having issues with Onstar, WiFi and dash functionality. What's worse is the lack of communication--missed callbacks, no clear updates, and I've had to chase information every step of the way. Now that the factory warranty is expired and the extended warranty that I purchased is in effect I've had no communication about rental coverage under my warranty so I'm paying out of pocket for Lyft and Uber. At this point, I don't feel like my concerns are being taken seriously. This is not what I expected from a certified vehicle or a Cadillac dealership. While the staff has been polite, there has been no meaningful resolution. *2020 XT4

Alan was wonderful to work with. We kept him past his normal hours and he never made us feel…read morerushed. With 6pm closing times we found it hard with work to get there but he always stayed. He helped us negotiate a good deal on our new used car and get a fair deal for our trade in. I wish the sales manager would have come out and introduced himself and worked with Alan and us to save some back and forth time. Zachary in the finance department was also very friendly and knowledgeable in helping us finish the process. We did end up adding on the warranty thanks to Zachary helping us see the value. We were very happy with the service and purchase of our new car. We would highly recommend Alan and the Ed Martin Nissan dealership.

Love this place highly recommend this place!…read more The service is great and the sales department is great as well!!

Best Experience purchasing a vehicle ever. Hands down the kindest staff! Eric our salesman, was so…read moreeasy going and very patient with all my questions and our little girl. The staff interacted and was so welcoming and loving with her, letting her be little. I am truly humbled by my experience! I absolutely love my car. Thank you all!

this dealership is staffed with either incompetent, unqualifed, stupid, or just plain liars in…read moretheir management positions. we have had two "buying" experiences with this staff, and they have been lying and misrepresenting about the entire process! i would recommend avoiding these dishonest people at all costs. i'm not sure this "family" is aware of just how bad things can be!!

I just purchased an Equinox from Hare and the process was…read more fairly smooth. Absolutely beautiful vehicle! Dustin Flynn and Bryan Matthews were very thorough in explaining everything. The atmosphere was nice, pleasant, and overall, a great experience!

I walked away from Hare Chevrolet and I have no regrets. I came in with a hefty down payment,…read moreexcellent credit, and was ready to purchase a 2023 Chevy Tahoe. My salesman was Corbin. Here is what I experienced: - The vehicle had a badly damaged rim and a chunk missing from the sidewall roughly the size of a nickel and a penny deep right where the rim was damaged. This is not road safe and is a blowout waiting to happen. Anyone with common sense could see that tire was a serious safety concern. - When I asked how that tire passed their inspection, Corbin told me his mechanic looked at it and said it was structurally sound. I explained that you cannot plug a sidewall the rubber is too thin, and tires expand and heat up at highway speeds. That is an accident waiting to happen. He did not care. - I had to fight just to get the tire replaced. Corbin then suggested I purchase a tire and rim warranty and within 30 days go to another dealership and file a claim saying I hit a pothole. That is insurance fraud and I was not willing to do that. - Throughout the entire process, Corbin repeatedly tried to guilt trip me. He reminded me he came in early to fuel up the Tahoe and have it ready. He told me he was pulling people from other departments just to track down a replacement tire. These are not favors that is called doing your job and selling a vehicle that is safe to drive off the lot. - The remaining tires had little tread left. They refused to replace them or reduce the price so I could do it myself. - The passenger side wiper was broken. Only that one was replaced but wipers, like tires, should be replaced in sets. - No vehicle walkthrough was offered. Corbin handed over the keys, said it had a full tank, told me to go have fun, and that was it. - When they couldn't replace the tire that day, Corbin wanted me to sign papers and have someone drive the car halfway to meet me Monday or Tuesday. I live two hours away. I was not going to sign for a vehicle with a dangerous tire and wait days for someone to deliver it halfway. Not happening. I left, went to another dealership, was treated with complete respect, and drove home in a Tahoe I love for a better deal with fewer miles. Do yourself a favor and shop elsewhere.