Friendly laid back vibes, which is not always the case with pawn shops…read more Easy simple transaction, would definitely swing by when I'm in the area to check out what's new. (The item I got was missing two pieces from the box and the manager promised me he would let me know when the previous owner gets them to him. Keeping my fingers crossed...)

Great customer service. Very knowledgeable and helpful with giving fair prices and being personal…read more Would highly recommend to other people looking to pawn items.

Look I understand the job is the job but you gotta train your guys on musical instruments. If…read moreGoogle is gonna say you guys are number one in the valley to buy musical instruments you should hold that status close to the vest and train your guys correctly it's sad that my experience would say you guys know nothing in the valley!!! I brought in a $5000 EVH Eddie Van Halen edition signature series, black Floyd Rose fender guitar the guy looks it up and he's mistaking it for the $300 guitar and tells me he's not interested. I tried showing him pictures and that they're selling for 4000 on reverb he didn't get it. He just didn't get it. He didn't see the difference between the 300 and the 5000 for some reason maybe it was close to clocking out I don't know They need to know the difference between the $300 fender and the $5000 fenders just saying. It would've been great for your inventory. But the guy passed on it thinking it was something else and you guys lost good money. I was gonna part with it for 30% of resale value. These guitars sell quick if you have the time to hold it like pawnshop does I didn't but I left 70% on the table for you guys and the guy passed not knowing anything it's sad to see. Your guys need more than a PhD in Google search and when eBay hasn't sold one because they're very rare it doesn't mean it's valueless. It means it's rare and valuable. Guys are eBay knowledge at best hunters and if eBay doesn't educate them or if they don't see it on eBay they know NOTHING its sad. Anyways, if you have valuable high-end musical equipment, do not come to this pawnshop trust me you're gonna watch a guy stared at a eBay screen and if it's valuable enough that ebay hasn't sold One the guy is gonna draw blank and look at you like a deer in the headlights don't come here

Scrappy Service AVOID AT ANY COST. Ordered a holster 3 weeks ago to have shipped to my home…read moreaddress. Instead these assholes shipped it to the Pawn Shop and now they want me to PAY ADDITIONAL postage to my home when I SPECIFICALLY TOLD them my address to ship it to my Home. They lie and CAN NOT be trusted AT ALL ~Rob

First time there and the staff was super friendly, helpful and fair! Definitely recommend.read more

customer service and friendly and honest! I will definitely do more business with them.read more

The service was great. We were paid fair and quickly…read more We felt that we got the best price. Highly recommend.

Even if they didn't buy my jewelry, the knowledge of jewelry and respect for my time was worth it…read more They didn't just want to throw an offer at me and move on for some money. I would definitely come back.

I've have used Scottsdale Pawn several times, from using them for gun transfers to doing business…read morewith precious metals. The new location is great. They are always well staffed and you will get a "hello" from each of them. I found them to be more than fair with my transactions. I enjoy talking with these guys while I'm there.

Love this shop ! Great group of guys they will take good care of you. Really enjoyed the experience…read moreand they helped me a lot. Keep it up guys !

I had made a pawn on an item here at this location and the staff was extremely helpful. a few…read moremonths had pasted and I was so cuht up in the holiday season I completely forgotten about my pawned item. Fortunately for me when I called I was given an additional 2 weeks to pick up my item. Thanks Katie!!

They want only items that are just about new!! Nothing worth looking at for sale in there either…read more Don't waste your time.

I had ordered a gun a few months back - so sorry for the delayed review guys - but the guys over at…read moreAlpha helped me out late in the day and kept the doors open to assure that I was able to get my handgun. They had made it as convenient as humanly possible for me while being attentive with follow up calls and answered all questions I had on my end. They made sure that all registration was taken care of immediately and provided fantastic service! Thank you guys!

The other day I walked in the store and the guy they had up front was very rude very disrespectful…read morewill not recommend this pawn shop to no one ever very rude Indian guy up front.

Service is awful at this location. Their pricing also isn't great. Very unhappy to have such a…read morenegative experience. Has never happened to me before at all at any Pawn 1st.

Definitely wouldn't try and pawn a firearm here. Can get more from pretty much anywhere else.read more