I visited Ocean Casino on Monday, June 27th expecting to spend the day at the casino, only to be…read moretold upon arrival that the casino floor was closed because of a burst pipe that caused flooding. What was most disappointing was that I was never notified beforehand. I received no phone call, text message, or email, even though the casino had my reservation and contact information. Had I been informed, I would have simply rescheduled my visit instead of making the trip. To make matters worse, there was no apology and no effort to make things right. The only thing I was offered was a small bottle of water. While I understand that emergencies happen, communication and customer service matter. A simple notification, sincere apology, or even a small complimentary offer would have gone a long way. Unfortunately, this experience left me feeling that my time and business were not valued. I hope Ocean Casino improves its communication with guests when unexpected situations like this occur.

Nice hotel Lots of walking, it takes time to find your way…read morearound. They could use more staff for directions. Very clean Staff were great except one guy at the bar in the lobby was pretty rude when we asked for a cup of ice.

Come for the ghosts, stay for the firm mattress…read more Stayed here for the Teachers Convention with very low expectations, which might be the secret to liking this place. The room wasn't renovated but was clean, spacious, and had a firm mattress that made me realize I need one at home. Outdated? Yes. Gross? Nope. That's a win in AC. Staff were friendly and helpful, which helped balance out the parking-garage stairwell that had garbage, urine, and empty liquor bottles. Inside, though, the creepy charm kind of worked -- big empty rooms, quiet halls, and plenty of privacy even when crowded. The hotel room was clean, comfy, and weirdly likable. Tip: Skip the self-parking garage and do valet parking ...smarter choice.

My family (two adults and two children) recently returned from a two-night stay at The Claridge…read moreHotel from June 19-21. Unfortunately, our experience fell far below reasonable expectations, and I would like to formally document several serious concerns. On the morning of June 20, we visited The Twenties restaurant for breakfast. While waiting to be seated, I witnessed two tables leave due to a lack of service, and a third nearly did the same. Once we were seated, two different staff members provided conflicting information, and it was clear that there was significant confusion among the team. Most concerning, one employee audibly exclaimed, "Fuck!" in front of guests, including my two children. We also experienced significant issues with the elevators throughout our stay. On one occasion, we waited more than 15 minutes for an elevator while one of my children, who has a disability, was unable to stand comfortably for an extended period. We specifically chose this hotel because of its accessibility features and multiple elevators. At one point, approximately 10 guests were waiting, which suggests an ongoing issue. Additionally, the cleanliness of the property was unacceptable. In the women's restroom near the pool, there was a used tampon visible inside the artificial plant located to the right of the entrance. I found this extremely unsanitary and immediately left the pool area. When I checked again the following day, the item had still not been removed. The walkway connecting the parking garage to the lobby had a strong, persistent odor of urine, creating an unpleasant and unsanitary first impression. Finally, after using the shower in our room on the evening of our arrival, the steam revealed drawings and markings on the bathroom mirror that had not been cleaned, leading us to question the overall cleanliness and preparation of the room. I travel frequently and have stayed in a wide range of accommodations. This was, without question, one of the most disappointing experiences I have encountered due to the condition of the property, the cleanliness issues, and the lack of service.

April at the front desk is amazing! Super friendly & helpful…read more Room was clean, for the time I was in there, it was quiet, but there again, it was mid-afternoon. Location was perfect! Comfy bed & pillows. And the view from the window was wonderful! The bad side - the several hours I was there, it was 84 degrees the entire time. I realize I was in the next to the top floor & science tells us that heat rises. The thermostat would only go down to 65, no more. Due to my plans changing & me being able to stay with a friend at a nearby hotel, I didn't bring it up to the front desk, but had I stayed the night, I definitely would have. I do recommend this location, but doubt I'll be back in AC for anything.

Checked me in extremely late past 4pm. People serving breakfast were nasty. Beds were extremely…read morehigh off the ground.

I needed to work at the convention center for a conference and stay in the area for a couple of…read morenights. When I was last here, I stayed at the Courtyard on the strip and it was horrible... poor security, the valets looked like the pot smokers on the street, so much pot smell everywhere within and outside the hotel, etc. So this time I opted for this place, especially since it was connected to the convention center. If it wasn't for being connected to the convention center, I wouldn't imagine that anyone would ever stay here. Looks like the last time it was renovated was in the 90's, as it is in serious need of repair, updating, and fixing! Checking in was nice, the lady who checked me in hit all the marks, but was very insincere in doing so, she was just going through the motions. Once I got to the room, the first thing I noticed was the wrinkled carpet with big bumps under it and the poorly maintained room. The HVAC was loud and annoying. The bathroom had a tub and didn't even have bottles of shampoo, shower gel, etc on the wall; rather, they provide small bottles on the sink, which they didn't refresh after my first use/night using them... and to make it worse, they took what I did use, but didn't finish, so I had nothing! The bed was sagging and needs new mattress. The TV was horrible, it was the old style with no Pluto or other streaming services. I could go on and on about the horrible condition of the room or the poor way housekeeping kept it up. The kicker was the TERRIBLE valet... I enjoyed a decent experience dropping off the car the first time and tipped nicely. I picked up the car once and that was ok, not fast, but I still tipped nicely. Then when it was time to checkout, I used the text link to request the car and it came up with something about payment, but nothing to get the car. So, I called the desk and she told me to just use the app, but when I told her it said this, she said she'd call the valet for me. I came down about 10 mins later and went outside and waited about 10 minutes and nothing, so I went back in and asked again and she called the valet. I went back outside, waited about 5 mins, still nothing. I went back in again and asked her and she told me he said he was getting the car... I waited in the lobby this time and about 5 mins later the guy (horrible employee guy) showed up with my car. I ended up waiting about 30 minutes for my car - the kicker was that this was at 4:30AM when I started!! How Absolutely RIDICULOUS!!! The combination of the front desk lady's nonchalant demeanor, the extremely terribly lazy valet guy's service, and the poor conditions of the property make this a one star for me.

We had a quick visit at this hotel to see the Miss America exhibit. It was nicely presented and…read moreenjoyed their garden statue of the former emcee holding a crown. The hotel lobby has classic vibes. The exhibit is in the ground floor next to the guests bar. Staircase going up to guests rooms give me chills. We will come back to enjoy a stay or two at this place. Hotel is conveniently located to next door Atlantic City convention center, shopping outlet and boardwalk.

Great newly-built concert venue. Can function as a full seated theater, standing room only, or…read moreboth. What I love most is the talent that the theater features. I have seen big names like Buddy Guy, Black Eyed Pease, and Lenny Kravitz. Definitely worth hopping on a flight to experience what the theater has to offer.

I visited Ovation Hall during my first-ever trip to Atlantic City. I was pleasantly surprised by…read morethe venue, and I'd definitely considering coming back for another show. I saw the Totally Tubular festival, which was a variety show of several 80s bands. (The original acts, not cover bands.) The venue is located inside the Ocean Casino Resort. Ovation Hall is medium sized--definitely not intimate, but also nothing like a true arena. Acoustics were pretty good, and there are giant TVs on each side of the stage to see closeups of the performers. Overall the show went smoothly, with only one or two minor technical glitches, which seemed pretty good for the first night of a showcase tour. A friend and I sat on the side of the venue and still had a clear view. I thought it was worth it for $50 tickets (per person). This was a winter show, so none of the summertime beach traffic. The casino was busy but not overwhelmingly so. It was pretty easy to find parking and locate the venue inside. (Also it's not very smoky inside.) There are drinks available in Ovation Hall itself as well as small snacks. You can get more substantial food outside in the casino. Overall, I had a good experience at Ovation Hall, and I'll keep it on my radar for future shows.

Yes, yes, yes! I said "Yes" to him, and then we said "Yes" to One Atlantic!…read more From the minute we walked into the venue for our initial visit, we were duly impressed. Swanky decor, elegant furniture, and breathtaking views of the Atlantic Ocean. Elizabeth showed us all they had to offer, and we knew this was the venue for us. Our vision was to have a less traditional wedding layout. We wanted the space to feel more like a lounge and less like a run-of-the-mill wedding reception (we requested couches and high-top tables mixed in with regular tables). One Atlantic worked with us to create and execute our unique vision. We had our wedding ceremony, cocktail hour, and reception at One Atlantic and it could not have been any more perfect. Eileen and Paul were FANTASTIC during the planning, right up until (and including) the day of our wedding. Every little detail came to fruition, and everything flowed beautifully. Glasses were kept full, the excellent food was free-flowing (we had a cocktail-style reception with small plates being butlered all night), and the acoustics made for a hopping good time on the dance floor. We even ordered 150 White House subs as part of our "to go" favor, and the One Atlantic team took care of it all for us. It was exceptional! We have received non-stop compliments about the venue, the friendliness of the staff, and the amazing food. Our guests had a phenomenal time! We truly had the best evening ever at One Atlantic. And how great is it that we can honestly say that the best wedding we've been to is our own? Right on! No party is too big nor too small for One Atlantic. Check them out and get ready to "Wow" the life out of your family and friends!

If I ever decide to get married in Atlantic City[1], I'd consider One Atlantic first and foremost…read more This venue is shiny. Sharp. Bright. Their freaking ballroom is surrounded by water. And it's wheelchair accessible! (Figured I'd toss that in.) Even if I don't decide to get married, this is an expansive space appropriate for pretty much any classy shindig, corporate, social, or otherwise. Find them at the Pier Shops at Caesars. Book them early, before I do. [1] Or married at all. Though I'm taking applications... hello, ladies.

We've been coming here for o we 10 years but it is slowly getting run down. Cash exchange machines…read moreand rest rooms are frequently of service long term. They gave us a "complimentary upgrade" to the Ocean Tower even though we had booked 2 months ago for the Rendezvous Tower. We were not impressed with the "upgrade". It was like they divided 2 rooms to make one. The TV is too far from the bed to really watch it, the sofa was dirty and stained. The bathrooms were much smaller with 24" vanity in bathrooms with no place to place your toiletries. The shower was nice ...and extremely slippery. Yes they did supply a rubber mat that was probably 18" long at best. So proper placement before water hits the slippery floor was imperative. The sink faucets cold water was always warm and the shower water was at best lukewarm. We did go and complain about this and they offered us a "comped" meal at the VIP. More about that later in this post. We have ALWAYS had some sort of water view (even if so slight) and with the upgrade we got a dirty rooftop with spotlights ‍ Casino floor had very few "cocktail" Waitresses for water or coffee (we don't drink) We were also "comped" VIP dining for one night. It was horrible. Dried jerk chicken, pork was under cooked, the soup was like a salt lick and just a couple of bite size dessert options. I guess they expect people to just go and drink. Good thing I was able to fill up on a salad and lemon water. Not sure if we'll be coming back to this casino in the future.

Although I didn't sleep or stay at resorts, I did go to visit to gamble. I find they have a nice…read morearray of games and you could win a little here. Employees were very friendly as were the waitresses. It's not as glitzy or glamorous as the Borgata or Ocean, but still a decent casino. Parking here is $10 compared to the HARDROCK which was $25 on a Sunday which I find to be outrageous. Too bad I parked at the HR first !

Overall, a nice place to see a concert in Atlantic City. We got to see Shakira, and the price was…read morereasonable compared to NYC or MetLife Stadium. And we got to enjoy a weekend away in Atlantic City. The Hall is located right next to Caesars on the boardwalk. It's a decent size, and most of the seats are pretty good. No really bad seats in the stadium. The music was good, and the pyro and lighting were perfect. I would return again if another good performance happens.

The building is beautiful and really speaks to the peak of Atlantic City's grandeur. I came around…read moreChristmas and there was a woman on the boardwalk promoting the tree display, so I went to check it out. It was cute a lot of local businesses decorated trees, and they looked so pretty lined up. I wished it was a bit better promoted than one boardwalk champion because it was pretty and festive. While I was there, I read some of the signs about the town's history. There were some great vintage signs and photos and a Mr. Peanut costume. Even if you are not here for an event, it's an informative little museum inside that's worth a few minutes of your time.