I needed a piece of PVC pipe. I had gone to one of the large home improvement stores in the area…read more They had the pipe in 10 foot lengths, but would not cut it to the shorter length I needed. I went to Blodgett's and they found a slightly damaged 6 foot piece which they GAVE to me and which I could fit into my vehicle. There was enough good pipe for me to cut to the length I needed. Makes me happy that there are still nice people in the world.

From the owner: Blodgett is a supplier of plumbing, heating, air conditioning and commercial refrigeration…read moresupplies. Blodgett has a showroom called the Blodgett Bath Showplace to assist homeowners, contractors, architects and designers in selecting quality items for new construction or remodeling of kitchens and baths. We specialize in energy efficient solutions, including heat pump solutions for heating and cooling, water saving toilets and faucets, and solar hot water systems. Our solutions typically can save consumers 20-50% of their current heating and cooling costs. Blodgett is the tradeperson's supplier of choice, and although we do not do installations, we are able to provide lists of contractors with expertise in the area of interest to the consumer.

We have a Capital range with a grill, not a super common appliance. We had a problem with the…read moreignition on the grill, fixed in no time flat. Easy to communicate with and very responsive. Not my first interaction with Shawn. Previously had a microwave problem, he talked me through the quick diagnostics on the phone, and I was able to determine that it was better to replace the microwave than repair it. That was a totally free phone call. I cannot more highly recommend advanced appliance repair.

Truly excellent. Shawn sourced the parts and fixed our DCS range oven in a heartbeat and was super…read moreconscientious. Thank you, Shawn!

I was gifted an I pad out of State family member. I picked up IPad and Greek Squed would set it up…read more Got home and it won't connect with WiFi. Now I'm told I have to pay tp get the service again ??? When I bought my Cell phone a few month back , great service. I expected if I have problems with my IPad or Cell I would get service. I can't phone you directly even with a Vermont phone number? I need to contact someone at your store which I'm a live miles from. Cynthia R.

It's great walking into the place and having the immediate question do you need any help but when I…read morego up and ask if somebody could meet me so I can purchase a $500 game console including another $200 of games and nobody comes by for 10 minutes. I'm gonna leave I would've been on my merry way with the new stuff, but with the lack of service and employees, just staring at their feet I'm not gonna waste my time or money here.

I bought a matched set of washer/dryer from this Home Depot brand is Samsung. I also paid…read moreadditional hundreds for extended warranty. Have been a customer for over 30 years. Shortly after install the washer was malfunctioning. It was shaking so badly that anything on to went flying. I called Samsung. After weeks of waiting I was told that there are no service providers in our area. No service for two brand new machines! I called the store. They called Samsung. I started going to the laundromat. I called a regular service company in the area who came right out. They said that the bracket that holds the drum in place was broken and no parts were available for Samsung machines. Back to the store and Samsung. Home Depot would not exchange the machines for an alternate brand. Long story short Samsung finally found a new identical machine. Delivery 8 months later. Not two months later new machine same thing. I call Home Depot. The manager of the Williston VT store dismisses me like a bothersome child. Call Samsun. Do you have a direct number? No. Why does Home Depot still carry a brand that you know does not have service? She said, "Lots of stores do that." I asked how Home Depot can charge hundreds of dollars for en extended warranty that can not be used? She said, "Call Samsung." After explaining that we have been customers of Home Depot for over 30 years and am extremely disappointed, she said in the most dismissive way possible, "Is there anything else?" So from Williston Home Depot to a loyal customer a big FU. I guess my appliance replacement and kitchen renovation will be from Lowes.

Seems as though there is a severe staffing challenge at this location and maybe it's a national…read moreissue. I like to chat. I like and need tools. I spoke with a young man working there, was technically in the paint dept, but helped me unlock at dewalt took....spoke to him for 10-15 min...he elaborated on the staffing challenge for me. My heart went out to his dedication.... Give the employees some slack there, it's upper mgmt, not the employees that are the problem.

We bought all our appliances for two houses from this store as a nod to buying locally…read more Unfortunately, we've not been able to get out appliances serviced and it's finally occurred to us that they are contracting their service out. Phone calls to Xpress have been unsatisfactory and we finally got the message and went elsewhere. In other words, not much different than purchasing online.

Fraud. Bought a "new but unused" stove and a dishwasher from David Humphrey, Newport, VT via fb…read moreMarketplace -- both appliances had fried mother boards. He misrepresents himself by saying he is a member of the New England appliance dealers group NEAEG. Jack, who is a member, acts as a middleman for David Humphrey. Out $2K. Installed both Aug. 13. Contesting it and wasting dozens of hours + emotional stress into November. Gave up. No compensation. Seems like NRAEG would help me but didn't. jack hangs up when I call. Jack received my cash on Aug. 13 when I had both appliances picked up at Express Appliance.

I purchased a new GE Profile oven and a GE French Door Refrigerator through Bouchard Pierce in…read moreEssex Vermont. From purchase through Julia Cozza to the delivery, was an exceptional experience. Julia handled my multitude of questions with concern and clarity. The delivery was spot on time, gave me a call 15 minutes out. I live in a very old house with narrow doorways and steep steps. Jack and Ray delivered these appliances after many measurements, without any complaints as to the difficulty. Took off my doors with great care and hauled these heavy appliances up my narrow back steps weaving around a railing where there was not 1/4 inch to spare. They took care and time with all aspects, from Jack showing me tips of how to use the induction range to Ray making sure I was careful about putting frozen food into the freezer before it was at the temperature required. I truly valued their help and most important to me, was their attitude of concern towards me, the homeowner and the respect it reflected towards Bouchard Pierce. I will never shop anywhere else, ever.

We recently decided to purchase a Bertazzoni induction range from Bouchard-Pierce rather than a…read moreless expensive online retailer to support local business. While the sales staff and installation teams were both friendly and knowledgeable, we have now had the worst customer service experience I've had in decades. Fair warning! In less than 5 weeks, a knob broke on the range making the burner inoperable. It's now been over 7 weeks since we reported it and we are yet to get it fixed. In the interim, another knob has broken. We are out $6k and the customer service team could honestly care less. Their communication has been basically nonexistent and the two times we've had to call to follow up, the sales rep was incredibly rude, interrupting me constantly and passing the buck on down the line to anyone she could think of- throwing her sales team under the bus, blaming Bertazzoni, and basically telling us that neither she nor Bouchard-Pierce were remotely responsible. I run a global customer success and services team and if any of my colleagues treated a customer the way we've been treated, they'd be terminated immediately. While I understand that there are constraints in any system, I know what decent customer service looks like and this is NOT IT. I hate that I can't recommend these folks because I am a very loyal local business supporter but this has been a truly terrible experience.

BEST RESTORE in the area PERIODT full stop. They have EVERYTHING- incredible selection for…read morefurniture, books, clothes, accessories for everyone in the family. We have been going here for years and there's ALWAYS great buys better than any Goodwill around the area!! Highly recommend but very very busy on Saturday mornings and parking can be slightly challenging. It's sooooo worth visiting because they had anything and everything under the sun- I spent $20 on new athletic wear for my triathalon training and boxing gloves, books and a brand new stitch toy for my daughter. You CANNOT go wrong here. I love love love this place and it's all for a great cause!

Really good selection, reasonable prices, friendly staff. I oftentimes find just what I need.read more

Excellent customer service! Had everything I needed. Such a pleasure to shop at Bibens.read more

This is the only hardware store we go to because the service the environment and the value are all…read moretremendously good.

If I could give zero, I would…read more We recently made a purchase, and I must express my disappointment with the experience. While the appliance itself has proven to be satisfactory, the overall service left much to be desired. Initially, the sales person suggested that I order an additional accessory (hundreds of dollars!!) assuring me that it could be returned if it turned out to be unnecessary. This promise influenced my decision, as I felt reassured/pressured about the purchase. However, when I realized I didn't need the extra item, I attempted to return it only to find out that the return policy was not flexible as I had been led to believe. The sales person was standing outside when we drove up, we took out our box and didn't even go into the store when he denied us. I was met with such resistance. This experience not only left me frustrated but also feeling misled by the company's promises. I would recommend exercising caution when dealing with Cocoplum, especially regarding their return policies. While the appliances they sell might be of good quality, the customer service aspect has a significant room for improvement. I hope my experience serves as a cautionary tale for future buyers. We recently had to purchase a new fridge as well (after Cocoplum purchase), we avoided this company at all cost and purchased through Lowe's Go to Home Depot or Lowe's that WILL accept your return!

The worst appliance purchasing experience I have ever had! Stay away! I bought a top of the line…read moreFisher Paykel dishwasher ($2300) which I had at two previous houses in another state. The dishwasher is great but the installation and experience with Cocoplum was horrible. The installers did not know what they were doing at all and installed it completely off center and bent the brackets. Then when I arranged for them to come back to fix it - they set up a date - I made arrangements with work to be home and they never showed up!

I went in this evening to look at a particular sofa. I was greeted by Ben then "B-lined" it to the…read moreproduct. My son and I sat down but before I could show him the features an arm reached over from behind and turned up the volume knob. It was another salesman now bringing another couple over to display the sofa. He continued to point and press buttons with my son & I sitting there with zero disregard for any personal space. And the that him playing with buttons and knobs without consideration for the effect it was having on my son & I. I got up and we left, making mention to Ben on our way out. Common sense lacking for that sales associate!

I will start by saying this one star review is not a reflection of the Store in Williston Vermont…read moreor the personnel at his location but he customer service with regard to damage to our newly finished floor that was damaged by Bobs sub contractor (Werner Final Mile) when they delivered and assembled the Furniture. On December 17th, our furniture was delivered, the space it was to be set up in had just been refinished. The hardwood Cherry floor was flawless and as a measure to assist with the delivery I put down a waterproof paper to help prevent any damage from foot traffic. The guys brought the pieces in but they needed to assemble the furniture. I was working a couple of rooms away when I heard and felt some very loud banging. When I went to check on them, the couch was in one piece. I inspected the furniture and it looked good. When My wife got home from work, we removed the floor covering and moved the furniture into its final location. That is when we discovered the damage. Attached are the photos of the dents. This took a great deal of force. I immediately contacted Bob's customer service, They opened a claim and I was told that someone would be in touch with me in the next 36 hours, 48 hours passed and I contacted them, Long story short, this cycle continued. Eventually they passed this off to the delivery company to deal with my claim, shockingly they determined that this was not their fault, they stated that there was floor protection down (otherwise known as paper) and that the furniture was not heavy enough to leave those dents. The part about the furniture being assembled by force they conveniently forgot about. Im unclear as to why Bob's passed this off to their sub, but a company like this is not going to take any responsibility for their actions. I've attached a snapshot of this company's online reviews and you can make up your own mind on what kind of business they are. So From Bob's, customer service you are going to speak with very polite people, they will all tell you that they are sorry and this shouldn't of happened, you will hear that someone will be calling you within X number of hour and then nothing, then when you call the cycle starts all over again. You will hear things like sorry this happened, we are escalating this, a manager will contact you and on and on. The one and only "manager" I spoke with I asked who from Bob's overseas the individual claims and she said it doesn't go to one person, I asked well how do you know things are getting resolved - She had no answer. Bottom line, to date I am no closer to getting this resolved that I was back on the 17th.