I wish I could leave 0 stars. Save yourself the money and go to classy chassis. I had an appointment and spoke to someone about getting an interior and exterior car detailing with my main concern being dog hair. I was told to drop off my car from 0800 to 0900. I was there at 0830. Their hours posted on their door said they open at 0900. I waited till close to 0930 before someone showed up. Spoke to a different rep who did not schedule my appointment. I believe it was the owner, who said the opposite of what I was told, he told me that if I wanted all the dog hair removed I would have to leave it overnight. That was not the original plan. I was told they could do it and it would not take all day, that the estimate would be starting at 280. Since I could not leave it overnight, we agreed on however much dog hair he could remove today and the car would be ready at 5pm. I swear all they did was vacuum and hose my car down. When I went to pick it up 30 minutes prior to closing. 430 pm. It was not washed on the exterior. I looked over the work they did. There was a new dirty water drip on my passenger seat, no leather was cleaned, the inside windows were not cleaned properly I could still see smudging in the corners, there was dog hair still in the side doors. No carpet shampooing was done, still had a the same two stains on my floor mats which one was fabulousa and the other was carpet cleaner that leaked when I was transporting them, no leather cleaning or conditioning. There was dog hair on the dashboard. I was so upset that for 8.5 hours my car looked like how I dropped it off, dirt still in the door frames, trunk area. I looked like they just vacuum it. When I put the seat down a cloud of dog hair filled the air. There was dirt in the seat rails. The seats were not removed which I would expect in a car detailing especially at a location called Supreme Luxury Auto Detailing and there was goo stuck to my carpet. The owner told me that I could bring it back another day to have the hair removed for 40 dollars an hour. He proceeded to tell me the process of how they use special tools to do it. Boosting about the high powered vacuum. After trying to sell me on a ceramic coat for 4,000 that would last all year but come off over time with automatic washes. He then told me that they can remove all the dog hair and the special tools that they would use would be a tweezer. I took it the next day to classy chassis and in less than half the time they took to vacuum my car. Classy chassis removed all the dog hair, cleaned and treated the leather, shampooed the upholstery and mats, waxed my car. It looks new. It is shiny and reset. I feel like because I was a girl that supreme luxury auto detailing took advantage of me. I know how dog hair is removed they have several tools they can use. Analan Mini Pet Hair Remover for Car Detailing. A lily brush, a brush on a power tool, vortex cleaning gun. My car was empty and pre vacuum by myself and I used a squeegee like brush to get the majority of dog hair out prior to taking to this place. I gave up on it and trusted them. My dog passed and it would have been nice if I would have found out sooner about classy chassis. Trust me don't go here. Classy chassis does walk ins. They do a better job and you get more done in less time. Supreme luxury auto detailing did not even do a decent job there was no need for a paper floor mat to get into my vehicle. One was not even provided. I have had auto detailing in the past if I wanted to have it vacuum I would have done this at a gas station. A message to supreme luxury- I would not have felt taken advantage of if you would have tried, I did a better job than you did, but hey your photos look nice. Wish I could get my money back. Maybe you can use it to buy some tools. read more
