Thanks you for that MRI office are so nice place and do for me in there and also peoples who was…read moresoo nice to me. May god bless them hands to working Thanks Sharon

Personnel very friendly and most helpful getting me on and off exam table…read more Type of care very professional Care quality exceptional

I have been impressed with this facility an the workers I have been twice, once for a X-ray then…read morefor a MRI. Both times I was treated kind an courteously and was given great care. When I scheduled my MRI I actually missed the first appointment an they called immediately an reschedule for later that night I ended up rescheduling that one for the next day because they would have to be there after they close an I felt bad about that. They had no problem with me rescheduling an got me in an I got my MRI an they all were super kind an were apologetic that the night before ran so late. Which I know wasn't their fault so it was fine. Definitely would recommend coming here for all your imaging needs.

Holly was very professional and informative. The procedure went smoothly. I've been here several…read moretimes and it's always gone very well.

I'm giving Solis Mammography 4 stars, and I want to be clear about both the positive experience and…read morethe opportunity for improvement. On the positive side, the care we received from the technicians, Kelly and Claire, was exceptional. From the moment they recognized my wife Kim's situation, they immediately adapted and welcomed my presence to support her. Their empathy, professionalism, and kindness stood out. They were thoughtful, careful, and generous in how they guided us through the process, making what can be a stressful experience feel manageable and dignified. Truly 5+ star care from both of them. They also went above and beyond by helping us complete a bone density test during the same visit, saving us an additional trip later in the month. The reason for the 4-star rating instead of 5 comes down to the broader process. Despite having patient notes indicating the need for caregiver accommodation, the standard intake procedures didn't initially reflect that awareness. There was a gap between the documented needs and the execution of the process. I'm grateful that Kelly and Claire stepped in and made it right in the moment, but I hope the organization can better align its processes with patient notes moving forward. If that happens consistently, this would easily be a 5-star experience across the board. This rating doesn't reflect any billing related experiences at this point.

Absolutely do not go here! As a doctor I am advising you. Terrible patient care. Terrible customer…read moreservice. I wouldn't get any service done here myself. If I could give negative I would. The office manager Twig is illogical and irrational and receptionist is incompetent. Do not get anything done here

I always thought that BSW was a fantastic facility with ethical standards and values. Well, boy I…read morewas wrong. My aunt is in there right now. I found her unresponsive in her bedroom last Tuesday morning and I did not hesitate to send her to BSW. I remember that the EMTs asked why I wanted to take her there, but I just automatically said I have heard they are the best. I WAS WRONG - at least in the realm of mental health issues. You will lose all rights to your loved one if you get BSW involved. Yesterday, my review went from 5 to 1. My aunt was abused by my father-in-law in Richmond, Virginia and I figured it out based on my aunt selling her home in West Virginia (which she would never have done unless something was wrong). I went to Virginia, helped her get away from an abusive caregiver, and she was doing so well here in Ft. Worth getting stronger and better so she could return to all of her friends in West Virginia (where she has lived for 88 years). The BSW physiatrist said that with all the Doctors we were using to help get her stronger, she may have had a trigger with something that happened and she was reliving the trauma. She was in a catatonic state and with low dosages of benzodiazepines, she would come out and then with the reduced anxiety, she could work on what happened. My aunt was doing great and suddenly, yesterday, I was told that my aunt could make her own medical decisions, she had revoked my HIPPA rights, and I could not be in the room whenever any of her care was discussed. And BSW was so nasty that they brought two BWS police to stand outside her room while they told me that I could no longer be involved in her care. I have cared for her every day since she got out of her abusive situation. I was shocked and didn't really know what to do. I have no idea what is going on. My Aunt lives with me, but I now have no idea even where she is. It is like they have kidnapped my aunt by giving her mind-altering drugs and saying that she can now make her medical decisions, but she can't even get out of the bed to go to brush her teeth. I found out through other people that they want her to go to an In-house rehabilitation facility and be returned to West Virginia to go to a nursing home, which is EXACTLY what we were working on doing. Except, we were waiting for an assisted living facility because she just needs help with a few daily tasks. Now, I guess they have her so drugged that she can make her own medical decisions, but she needs to get stronger so she can go to a nursing home in West Virginia. Do not go to this hospital if you are concerned about a loved one's mental health. They are horrible. I was the one person who went to her defense when she was being abused and then BSW got hold of her and now I guess she is going to be a ward of the State of Texas because I am her only living relative and I know she loves West Virginia. They have known her for 4 days, have her on mind altering drugs but she can make her own medical decisions. The plan that they are working on behind my back is exactly what we were working on providing and we were just waiting on a room to become available at the Assisted Living facility. My aunt, in her right mind, knows all of this. If she doesn't remember, then she is not able to make her own medical decisions. BUT I CAN'T BE A PART OF MAKING IT HAPPEN. This hospital is the reason people with possible mental health issues should stay away or your family will not be able to help you get the help that you need. They will turn your family against you, scare you with police officers as they tell you to get away from your family member that you are asking for help with. PLEASE, PLEASE do not go here. You will have your heart broken and you will lose a person that you love. Please do not go to this hospital.

What a great experience this was. I've actually go to the BSW in downtown FTW for my Lung Condition…read morebut this location in Grapevine takes care to another level in my case. My Dr. Jeffrey Moffett was doing a Arthroscopic knee surgery to repair torn meniscus in right knee. Once we arrived we went to registration desk located very close to entrance was escorted by James a volunteer an entertained while navigating the hallways once there the nurse was ready to take me to prep, after getting all the prep work done they rolled me back gave me a nice sleep and I woke up repaired. The nurses were all very kind and the Anesthesiologist really did a great job in explanation. Today I'm feeling like a new man and walking without any ain whatsoever. Thank you all for making it so easy for me.

I have had several experiences here. All of the people I have encountered have been very caring…read more The wait was reasonable. Some appointments were less than 30 minutes.

Friendly staff, clean facility, but bring a wheelbarrow full of money!! Since I haven't met my…read moredeductible for the year, they charged me $889 on the day of the procedure. Then unexpectedly, I received another bill for $660. When I inquired, I was told that the first amount was for the CT scan, then the second was for the contrast. These people should be armed and wearing ski masks as far as I'm concerned. I wish I would have done my research beforehand, but found a website: MDsave.com, could have had the whole procedure done for $310 close by.