This has been a nightmare for us and we have not received much support from Vacasa. Let me…read moreenumerate our complaints about this condo: 1. The blinds do not work. They neither open or close. Nothing was done when we reported this to you 1 Feb 2026. There was not even a suggestion to place curtains as a temporary 2. arrangement. 3. The seat coverings are ripped and cut into bare legs. 4. The patio door does not close or lock. 5. The screen on the patio door is ripped and is not pretty to look at. 6. The patio furniture is not good. One chair has no arm and should be tossed in the trash. The table is unusable. 7. Other of the furniture are unusable. 8. Two of the units of the four-slice toaster do not work. 9. There should be covers on the kitchen chairs as they screech when moved over the floor. 10. The laundry toilet leaks. 11. At least one electrical outlet did not work---there may have been more. 12. There were rips and tears in the wallpaper which looked awful. I would have expected that the place is looked at by some knowledgeable person in between bookings to make sure it is in good shape. Obviously, it is not. In summation, it appears this unit requires extensive renovation in order to meet expectations of its guests. Maintenance should be regular, consistent and attended to on a schedule. This unit has been very remiss in maintaining its property. It is obvious the owner is averse to spending money on this unit. Because this owner has no interest in maintenance nor the interests of the people /guests whom they expect to pay for their lack of consideration, it is my recommendation this unit be taken off available condo offerings until it is properly maintained and upgraded so that guests may experience good times while using it. BTW, we loved Orange Beach/Gulf Shores

It is actually Phoenix west and not Phoenix west II. Beautiful location, units are huge and the…read morestaff here are second to none. I am here in a project and have been since September. I even stayed in a unit for several weeks and never wanted to leave. Parking is good and close to all the amenities and being the tallest building on the island boast amazing sunrise and sunset views.

This place is very nice, but I do wish to leave a note for the management team (we saw them walking…read morearound the building yesterday). Positives: great venue, location, amenities (hot tub and grill on the balcony) etc. The cleaning crew is constantly working in the elevators, hallways, and in public spaces which often goes overlooked but we really appreciate it. Areas for improvement: The front desk folks need training. Every time we stopped by it was a new face...some friendly, some not. Mostly they just struggled with answering basic resort questions from us and others inquired. "How do we rent chairs at the beach?" The young lady said, "sorry i don't know." I called to check on how to use the putt putt activity. Another young voice said "you just putt the ball on the grass and hit it." I laughed, "no sorry i need to check out equipment for it right?" She said, "you can look at it first if you want." So I responded, "do you have putters and balls that i can use?" She said, "yes". I responded "how do i do that?" She said "its free to use." I asked "where do i get the equipment?" She said "at the desk". I get to the desk and they tell me "i must leave my driver license to check out equipment." That would have been nice to know before I came down, . I used to manage a community center so i get it. We just laughed it off, but some people won't so heads up!

This will be my last visit to Turqoise Place after 5 years. Front desk and security unresponsive to…read morecalls prior to 6pm. Party in D2302 prior night and now excessively loud music coming from below 22nd floor in D tower. Don't come here thinking you will have a nice family vacation. I don't leave reviews but others should be aware before spending your hard earned money at Turqoise Place.

We loved where our place was. Close to town but far enough to be out of the resort area. Quiet with…read morebeach access across the street that wasn't overcrowded. Plenty of room for our big family, the unit was new and spotless. Stocked kitchen with everything you need besides the groceries:) we will definitely be back!!

This is overall the best condo I have ever stayed at directly on the beach, and I have stayed in…read moremany in Alabama, Florida, Caribbean, and east coast. The Beach Club has just the right amount of seclusion, pools, beach views, food and activities. Perfect vacation for your family!

We stayed in 909 for three days. The condo is dated and dirty. Old heavy red bedspread on king bed…read more Extra blankets not folded but thrown on closet floor along with bulky comforter that took up all the space in the closet. Fan in living room wobbling precariously from the ceiling. Toilet paper holder and knob on cupboard in 1/2 bath fell off. All floors were sandy and I found a 2 inch piece of glass while sweeping. Furniture was dated and appeared dirty. The only thing good about this room was the balcony, beautiful views. Not worth all the $$$ it cost though.

Our Wedding and Anniversary at Turquoise Place…read more We simply Love this Place, it has become 'Our Place" to go! Our Room on the 23rd Floor. We got Married on the Beach there in 2024 and went back for our Anniversary this year 2025. When we went on our Wedding, The Resort, had not Acknowledge that It had Wedding and Honeymooners there, However a Manager Realized it on our 5th day there, and Apologized and sent up Champagne and Parting Gifts to take home with us. We thought that was Very Thoughtful! (My hubby misplaced her card, so I can't recall her name, but I Pray she sees this, if so, I want to say THANK YOU!!) It was still Just as Peaceful, Beautiful, With Awe-Inspiring Views! The Sunrise and Sunset views, Simply Magical. We like to get the LARGE sweet... Well, because we simply Like to. Each stay was an 8 day stay, and it always seems To Fly By, but I guess Magical TIMES usually do. The rooms are Clean, Spacious, Nicely Decorated and we are pretty much, are there in our Own World, until we Exit, as we Desire it! Oh and I will Not to forget that The Resort is Beautiful and Staff, Friendly. We plan on Making it a Yearly, and Maybe a couple of times a Year, Same Room, Same Length of time!(Though we extended a day this stay LOL) We were just in our Zone, but realized One day Extension would be enough, as we had to get back home!

Another perfect couples getaway at the only place you should stay for your vacation. They have so…read moremuch to offer from multiple pools to tennis courts to daily activities. The size of the 3 bedroom unit is amazing and the expansive balconies w/grills and hot tubs are just over the top. Super quiet and made for families to just be together. Every amenity is spotless and super clean. The staff are always friendly and prompt. They have heated the lazy river pool during the cooler days and that was the bomb for us adults to chill out. Make sure you book with spectrum as they have a free breakfast buffet daily. We can't wait to go back in September!

We stayed in unit 1003 at the Royal Palms Condos in June 2026.We had instant access to the unit…read morewhen we arrived; the door coding system provided easy (and unforgettable) access to the unit throughout our trip. Everything was just as described in the listing and photo's. The location was perfect (at the end of the beach before the state park property). Although we didn't cook, the kitchen was well stocked with all the necessary appliances, pots and pans, dishware, and utensils. The balcony (very important to us) had plenty of space and included a cushioned love seat with 2 large, comfy matching chairs, a coffee table, and a ceramic drum table; 2 extra woven chairs were stashed in the corner if needed. The view was perfect! We had easy access to the beach with a nice wooden walkway, which included a rinsing station for feet and beach toys upon one's return from the sand. The rental station for beach chairs and umbrellas was conveniently close, and the attendents were very friendly and helpful with chair/umbrella placement. There are two elevators which provided quick service and huge utility carts for transporting luggage, groceries, and other beach paraphernalia. The owner (Rick, Ultimate Relocation) was an excellent communicator! We had all needed information before we arrived and he checked with us via email several times throughout our stay to determine if we needed anything. We would definitely return to this rental.

Went in to the elevator bike at 5 AM and there was a large rat that fell off the air conditioner…read morevent and went up to the second floor to find a rat running around.