We chose Indy Decorative Concrete because of their reputation and referrals and were initially very…read morehappy with the appearance of our patio. We truly loved it. It was beautiful the first year, with only a few scattered popouts. Unfortunately, our experience over the past three years has been disappointing. Within the 3 year warranty period, our patio began developing widespread popouts. We reported the issue during the warranty window, repairs were completed, and an additional $800 was paid to IDC during that process. Despite the repair, which we appreciated, the condition continued and worsened over the past year. Most recently, June 4th, while simply rinsing the patio with a garden hose, additional pieces of concrete broke loose from the surface, further increasing our concern about the patio's condition and long-term durability. After the warranty period ended, we requested another meeting to discuss the continued deterioration. During that visit, much of the discussion focused on the normality of this condition, with comparisons to our 20+ year-old driveway and repeated suggestions that salt or another product may have contributed to the damage. We explained that we do not use salt on the patio and that the only treatment applied to the surface was power washing and sealing completed by IDC. During this same meeting, we were also told the warranty may have been affected because we had only paid to have the patio professionally power washed and sealed by IDC one time during the three-year period, despite yearly sealing being an additional service at our expense. This was surprising to us, especially since the deterioration had already begun and was reported during the warranty period. When we asked whether customers should reasonably expect a properly installed patio less than four years old to deteriorate in this way, we did not receive an answer. We were offered an additional repair option at our expense, but were also told there was no prior experience showing whether the proposed solution would stop the issue long term. Because we wanted to better understand what we were seeing, we sought opinions from other concrete professionals. Based on those conversations, we have been told the condition appears likely to be ongoing and that repairs may require repeated maintenance and expense over time rather than a permanent solution. We were advised that patching and refinishing may improve appearance temporarily but would most likely not permanently stop future popouts. Complete tear out and repouring was recommended since repairs would be costly and temporary. We understand concrete can naturally have imperfections, and we never expected perfection. However, our contract references minor popouts, while what we are experiencing is widespread deterioration that began during the warranty period and continued after repair. Based on the condition of our patio, which is not yet four years old, along with the professional opinions we received, we do not believe this reflects normal concrete imperfections or the quality of work IDC promotes and are concerned something may have gone wrong with the original installation or materials. We are sharing this experience so future customers can ask detailed questions before signing. What level of deterioration is considered "normal" in the first few years? What does "minor popouts" mean? What happens if a repair completed during the warranty period does not resolve the issue? And what long-term solutions are offered if problems continue? We genuinely hoped and paid for a better quality product and wish this situation had been handled differently. We are left with a patio that is not quite four years old and continues to deteriorate.

From planning to finished product, this was an absolute fantastic experience! I appreciated the…read moreassistance (and their patience with my indecision) in picking the best colors, textures, and design to match my house, the punctuality and professionalism of the crews, the overall communication throughout the project, and of course, my fabulous new patio! It looks amazing. Thank you Indy Decorative Concrete!

Oscar transformed my bathroom into an oasis!! We were under a tight deadline (and budget), and he…read morewas able to give me exactly what I wanted and within the timeframe. I would recommend Oscar and CSI without any hesitation!!

We could not be more pleased with the work of CSI's Oscar Moran, who handled the complete overhaul…read moreof our bathroom. We have a smallish bathroom - the only one in the house - and Oscar came to give us a price on ripped down the walls, the ceiling, ripping up the floor and rebuilding the whole thing. We had a design but Oscar was SO helpful in leading us through important things to think about. We picked Oscar over other contractors because he seemed immediately like someone we could work with, who could we talk things over with and who would be practical with us as we worked through problems. And there were some. Termite damage, plumbing weirdness, uneven joists. In every case, Oscar talked over options with us, made recommendations and cheerfully proceeded with whatever we decided. In several cases, Oscar called us in before he completed some work to make suggestions that he thought would improve what we had originally planned -- and he was right every time. In addition, he was an absolutely professional and his work was flawless. We are thrilled with our bathroom and his amazing work. Thanks to Oscar and CSI.

Needed my garage floor coated as the original epoxy was peeling with cracked concrete. We got…read moreseveral quotes and it's important to understand the process. These guys were great no drawn out sales pitch and price was half as their competitors! We had a 2 day process with an epoxy coat with polyaspartic top coat. The crew arrived on time and completed the process as promised. The garage floor looks amazing! Flawless installation. Highly recommend this company!

I couldn't be happier with the new garage floor Indy Floor Coating applied for me! Their price was…read morevery competitive, and Susan kept me up to date with great communication. Travis was meticulous with grinding and preparing the driveway for coating, as well as the overall application. The finished product is beautiful and durable. Another contractor in my home even remarked on it and asked who did the work!

Silver's Concrete made our project straightforward from start to finish. We compared three vendors…read morefor a small job, and while Silver's pricing was similar, the real difference was how carefully they listened to what we wanted. They offered practical options to help us balance project size with cost, and the lead time they provided was accurate within a few days. Our project involved replacing a front walk that had previously been lifted using an injection method from another company. That repair failed because of issues with the base. Silver's removed the fallen walk and broken bricks, rebuilt the base properly, and tied the new step and walk into the porch. The seam is clean, flat, and solid. They also replaced several shattered sidewalk panels and tied them into the existing panels with rebar. Both the immediate cleanup and the follow‑up cleanup after removing the barrier were thorough. Based on this experience, I would absolutely hire Silver's Concrete again.

They did a great job on our back patio. We recommend them to anyone looking for concrete!read more

We had Bone Dry out to work on our chimney - tuck pointing, lining the interior, and installing a…read morestainless vent for our water heater. We're an hour away, and I had been trying to get local chimney sweeps and masons to come deal with our house for years. I'd get an estimate, and then no one would follow up. Bone Dry showed up when they said they would, did what they said they would do, were respectful to my house, property, and people, and cleaned up after they left. We had three different crews come through to address each phase of the work, and everyone was professional, friendly, and communicative. There were a couple of small bumps, but they handled them professionally and quickly. I was, all in all, very pleased with their performance. I'm a building professional myself, and very much appreciate what they do. They're good people, and did a very good job for me. Pricing was reasonable '(this stuff is expensive - brace yourself, but these guys don't overcharge) I'd hire them again without a second thought.

Have used them 3 times. Initially for a roof repair after straight line winds caused damage to our…read moreoriginal roof. Followed up a few years later by issues where moisture was entering our house through an access point and causing damage to our ceiling. They took partial blame for the situation and repaired things with partial charges. Most recently after a storm, they checked my roof and determined it was OK, but a rake board had come loose and the sales rep showed me a video verifying the need for repair. I consented. When they came to do the repair, it wound up being a simple 'nail back in place job', which was not what all I thought it would necessarily be. Combined with a single loose piece of siding that was also nailed back into place, I was charged $665 for a 10-15 minute job that required basically no materials. When I shared my concern that I felt the charge was excessive for the work performed, I was basically dismissed and charged the full amount. I realize I signed the contract, I simply didn't think the job warranted the full charge. I appreciate they got on a ladder and did work I wasn't comfortable or knowledgable enough to do, and felt a slightly lesser charge seemed to make sense for what they did. Guess I will look elsewhere for future jobs after the lack of understanding to work with me.

We had a porch fire April 2021 and did not have homeowners insurance (we had forced place insurance…read morethrough our mortgage company). The fire affected the main bedroom, the roof, and caused extensive smoke and water damage. The insurance inspector gave an estimate of around 35k (structural only-- we had to just throw away our bed, tv, everything), while the hired public adjustor hired by the contractor and the mortgage company field adjustor estimated more than 80k of damage. After nearly a year of negotiating, the mortgage company put the 35k check in escrow and in March 2022 gave us 2 weeks to hire a contractor who would do the work or they'd apply the check to our mortgage and we'd continue living in a half- burned house. The one we'd been working with all year claimed it would be a liability to do the work for less than 80k so they essentially dumped us with 2 weeks to find someone else. Enter Luke. We already knew he was awesome due to work he'd done at my in-laws house, so we called him a bit desperate. He was incredibly kind and conscientious, and told me that he wouldn't leave us living in a half-burned house. We went through the insurance estimate line by line and he agreed to do the work, although I'm sure it was at a loss to him. The porch is bigger and better than ever, the carpeting was replaced with gorgeous vinyl plank flooring, they even helped with items not covered by the estimate. I feel truly blessed that Luke gave his time and effort to restore our home-- it looks better than before! He was very involved in the work, and double checked everything (paint colors, ceiling fans, stain colors, etc) to make sure we were happy. Luke truly went above and beyond, and we will be eternally grateful for his incredible work. If you're looking to have any type of home repair, I HIGHLY recommend him. I worked for 'the list' for nearly a decade and can confirm that workers like Luke are few and far between. In fact, I'm not sure he has a peer. His work is superlative, but his personality make him a cut above the rest. Thank you!!!

Dishonest and Unresponsive. Luke Ballard was hired by the previous home owner to do repairs prior…read moreto our closing. I have a receipt stating that rotted boards beneath the windows were replaced. Our inspector verified that they were not. After weeks of trying to reach him, he wanted to charge me to do the work that the receipt states were already completed. Now he again wont respond to phone calls. If your realtor recommends him, don't use and rethink your realtor!

Front porch with sidewalk completed in a timely manner. It looks great!! Van does awesome work!…read moreHighly recommend!

Just had a sidewalk poured around the back of our house by Van Croshier Concrete; we're super happy…read morewith it, and it looks great!

Our chimney foundation settled and the entire brickwork was shifting away from the house. Clean…read moreSweep came out and Sam talked to us about options at different levels. The quoting process was great and easy to compare options. We bit the bullet and decided rather than applying some bandaids, we should get the entire thing rebuilt. This way, WE could enjoy a beautiful fireplace rather than paying for someone else to when the house is eventually sold. The guys at Clean Sweep did a beautiful job! They demoed the old chimney, jackhammered the foundation, poured a new one, and built us a working chimney from (below) the ground up! We opted for a gas log and a nice set of doors to keep the dogs and kiddos out when it's turned off. We were extremely happy with the team, especially our project manager Daniel who answered our endless questions and gave us a lot of confidence. Their price was fair but more importantly, we knew we could trust Sam, Daniel and the team to do good work.

Sam's company and staff do top notch work. I have recommended them to a number of family and…read morefriends and they have been pleased with the outcome.