my under eye bags were gone after Audrys lymph massage! such a great experience and felt wonderful afterwards, highly recommended!

I've been going to Susan for 10 years, with 2 breaks in between related to distance and budget. Both times I've left I've found myself back. Not only is Susan an expert in skin care, but she won't oversell you on a bunch of crap you don't need. I'll never forget my first visit when I asked for something rather aggressive and she told me I needed to wait some years until my skin needed that level of treatment. I've had trouble with my skin as an adult since moving from the east coast which is very moist and humid to the very dry climate of the west coast. My skin dried out and started over producing oil to compensate, which led to very deep very large nasty and extremely painful cystic acne breakouts. Enter Susan. She started me off with mild and gentle peels that made the recurring cysts disappear and helped heal the pigmentation they left behind. I stopped seeing Susan for a while because I couldn't fit visits into my budget. The acne came back after 3-4 months. When I resumed monthly visits, in less than three months, my acne disappeared again along with all the new hyperpigmentation. This woman is a skin magician and one of the best people I've ever met since living in SoCal. Your face will thank you. read more

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Susan gives one of the best, consistent facials I've ever had. I'm so glad I found this place and will gladly keep booking with her. The best thing to do is book the consultation option and talk through what you want for your skin with Susan. You may have thought you needed a peel, but a different facial might be the better option. I don't have troublesome skin and it's not very reactive, but even so I do not get any dry patches or sensitivity after a more "aggressive" treatment and that's likely due to the care she take with your skin. She carries a lot of cool products/brands in her studio, but she never pressures you to buy anything. read more

I have never had a facial before and a friend of mine who has been coming to Susan for years raved about her, so I figured at almost 42 years old why not dive in and experience my first facial? When you first walk in, the vibe of the facility is very relaxing and the decor inside is very professional and tasteful. You will walk past the front desk attendant and go inside to the next room where you will sit across from Susan on a couch and she will ask you questions about your concerns, skin and health issues and get to know you and your specific history a bit better. She will then make suggestions as to what she recommends, and what's nice is she doesn't try to upsell you on anything but gives you an honest recommendation based on what would really work for your skin type and history. You'll then go into the facial/massage room where you'll do the typical get under the sheets face up, and after a little bit Susan will come in and proceed to the facial. It was extremely relaxing and Susan puts you at ease during the entire thing - she is a great conversationalist and the whole thing just went by so quickly. There is a bit of a gentle massage element to the facial which I really like because that means some lymphatic drainage will take place and in addition to the typical external skin facial, there is benefit internally as well. When I left my skin was nice and moisturized and very soft, and she removed a lot of little blackheads as well. I bought a facial for my girlfriend to try after having such a great experience, and I will be returning back! read more

Susan is known as the expert esthetician in my area, with a lovely boutique on site. I've never gotten a facial elsewhere, since seeing her. I trust her work, as she's always been kind, attentive, and gentle. All the while thorough and knowledgeable. read more

Susan Hammod Skin Care - Skin Care Near Me - Long Beach, California

How have I not reviewed this already? I have been going to Susan over a year, and she is fabulous. She is the perfect blend of self-care and skincare. It's not easy for me to feel comfortable during a facial, but Susan puts me at ease. I trust her and her skincare recommendations, so I've bought a few products that I totally love. I have been keeping regular appointments--once you go you'll look forward to going back. read more

Susan Hammod Skin Care - Skin Care Near Me - Long Beach, California

Susan is AMAZING!! I started as a new client a few months back and fell in love with her services. As a full-time working mama, this has been such a wonderful addition to my self-care routine. I feel seen, heard and cared for at each visit and the service itself makes me feel like I'm in the womb. I leave feeling so pampered. 100% recommend if you're looking for quality service and for a professional to help guide you on your skin care routine. read more

I started coming here a few months ago and my skin has dramatically improved! I also took my teenage sister who was suffering from acne like every teen pretty bad. Her self esteem as improved so much and that's because of how well her skin cleared up post facial. Come here if you want to to take your skincare to the next level! UPDATE: it's December now and I have been coming here for 5 months regularly and am so happy I decided to invest in my skincare. Susan is so concerned with giving your skin what it needs. I was actually pleasantly surprised when she suggested I come back and reschedule my appointment for another time because my face was a little burnt from Nair. I was so happy she was more concerned with not damaging or scarring my skin and wanting to wait for it to heal so I can get the full benefits of the treatment. I just wish parking was better but that's not her fault, it's expected to be crowded since it's a nice cute neighborhood. read more

My skin has never looked & felt better, Thank You Susan!!! She's truly a skin whisperer!! If you are looking to take your self care game to another level, start with your skin & go see Susan. I drive more than 40 miles to see her as often as possible. Not only is she super professional and talented, she's a beautiful soul that always makes getting to know you and your skin concerns priority. She's absolutely the best at what she does. Not only does she give the most amazing facials, she also gives the best massages on top of getting to know you personally. You feel like you've known her for years because she makes you just that comfortable. I guarantee you will love her and will leave feeling happy inside and out. BONUS-She uses the very BEST products & tools in the game and also carries them in her spa (without being pushy to buy them) her pricing is beyond fair, you won't get this service and price anywhere else. Trust me. I highly recommend the microdermabrasion facial which is what I've always done (sometimes add a peel) it's about a hour long and instantly you get amazing results. Not only will your skin look and feel amazing but your inside too. She creates the most intimate relaxing setting so you may even fall asleep Oh and did I mention how beautiful her salon is? The decor and space is gorgeous!!! Go see her, your skin & soul will Thank You. read more

I had been coming here for waxing services for over a year, but no longer since my bad experience with customer service. This past April, this is what I encountered. Anyone with sensitive skin: Please Beware!!! As Susan was finishing on waxing an area of my upper inner legs, I was feeling like my legs were on fire. This painful sensation I had not felt before in the past. I told Susan about my legs feeling weird and different, but she paid no mind to what I just told her. She continued to rub that area with post oil. As two days past, my rash go increasingly worse. I notified her about it on Monday morning, and she advised for me to get it looked at by a doctor. I was rather shocked that she would even mention she hoped it was not a staph infection, in which she stated thereafter it probably was not. Upon questioning her on what she used on my skin. She admitted to me of using a different post oil (without my knowledge) because she claimed she ran out of azulene oil. I missed a day and a half off from work due to not feeling well and having to drive to two different doctors to get this skin reaction looked at. My rash that had started from my inner legs then spread oddly to other areas of my body because of my t-cells and the allergic reaction my body was experiencing. Per what was stating from the Dermatologist Doctor. I did not feel Susan handled my matter professionally. As per my last conversation with her, she kept interrupting me, and rudely spoke over me whenever I was trying to communicate to her. She stated she did not want to argue, yet she was arguementative with me as I addressed the issues. Susan had the nerve to blame the allergic reaction to the towels she uses, and did not believe it came from the post oil she used on me. She was arrogant with stating how long she's been doing waxing, and found it hard to believe why a rash would spread to other areas. Basically questioning me as if I was making up a story. After all this, I had asked for a refund back because she did not OFFER me my money back. I would not recommend this place to anyone with sensitive skin. read more

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I came in today to buy some skincare Christmas presents and met Susan. I don't know much about skincare products however I was able to give her my budget for the gifts and she was able to point me in the right direction. She thoroughly explained all my options within my budget which made the experience so efficient and I never felt pressured or up sold. She's good people with great vibes and it reflects in the store. I would absolutely go back. read more

Susan is a FANTASTIC skin care professional! She is not only incredibly knowledgeable about skin but truly cares about your skin goals. After my treatments my skin is so healthy and hydrated! She also has amazing, high-quality products that my skin is obsessed with. I absolutely recommend her!! read more

A good friend of mine is a good friend of Susan's, and when I said I wanted a facial (but didn't know where to start) she sweetly gifted me a certificate to Susan's shop. Wow! My skin is super sensitive and I'm kind of shy so first trips like this aren't always relaxing for me. Susan asked a lot of questions about my skin, explained everything she thought we should try, and remained pretty conservative to see how my skin responded. My skin looks incredible. A spot of eczema has greatly reduced on my forehead, my pores on my nose are clear, and my skin looks the best it's looked in years. And the facial itself was extremely relaxing, I've already booked my follow up in six weeks. She even had a business card for the local artist I complimented in her shop! Thanks, Susan! read more

I saw Susan this past weekend for a detox facial. In the weeks and months prior, my skin had been changing due to stress and changes in birth control. Currently in my 30s, I am dealing with mild cystic acne and overall clogged and congested skin. I came to Susan not expecting any miracles right away. I have had many facials in the past and understand that it can take many treatments to really start seeing improvement. I mostly wanted to have fresher looking, less congested skin for an important event coming up. Her space, while small, is cozy and relaxing. All the products she used smelled amazing. One can tell she is well experienced as she was very efficient with the extractions resulting in minimal pain. The massage after the extractions was very relaxing. Afterwards she allowed me to ask questions and suggested some products without any pressure to buy. I did end up leaving with a set of products she had used during my facial for my upcoming trip. It has been two days since my detox facial. My skin looks better than it has since before I had my son four years ago. It feels smoother and looks brighter. I feel ready for my special occasion coming up this weekend and can't wait to see Susan again to keep moving forward with treatments for my skin. I can't thank her enough for giving me this little boost of confidence that I needed to put my best face forward! See what I did there read more

I can't believe I'm just now writing a review. Susan is the best, best, BEST. In all my years of getting facials, there really isn't anyone as amazing as her. Her skills, her products, and the whole PROCESS of the facial itself is simply out of this world. I can literally feel my face coming back to life with the specific massage she does. Plus, my face looks better the next day, and the day after that. As someone who travels each week and is outside in the grime, she has been able to keep my skin hydrated and keep my wrinkles from losing control. read more

When you're ready to take your skincare seriously, then go see Susan - the Skin Whisperer. From the moment I walked in fretting about my aging skin to the moment I walked out with a dewy youthful glow, I knew I made the right decision to see Susan. I'm almost 40 and NOW feeling the pressure to pay attention to the growing sun spots and wrinkles on my face. While I can't stop the effects of nature and time, I can control how I care for my skin. I found Susan while researching local estheticians, simply by reading other reviews, and after one visit I'm hooked. Already got session 2 on the calendar. You'll love this beautiful intimate space (conveniently located on broadway) where you can reveal all your skin concerns and know that they will be heard and addressed. Susan is truly a professional - she'll make recommendations based on what she sees under the bright light (nothing escapes that thing) - whether it's anti breakout/acne, discoloration, congestion- she'll prescribe the treatment that makes sense. read more

Late Entry 9/29/14, 12:30PM: First impressions to me has always spoken hugh volumes, when it comes to owners and their business! Susan and her shop did just that for me! Her kindness and attentive personality towards my concerns for my dull, acne-prone and tired complexion went beyond what most shops in the past has done for me. I work in the medical field and my need to pamper myself showed greatly in my tired complexion and tired eyes. No rest for the medical personal, while we care for others in this aging world. Susan took into account my past experience with PhotoFacial (Laser involvement), "Regular" facials, glycolic peels with laser treatment, etc. The list can go on and on for ages with my kind of problems in the past. Susan listened and gave me feedback on her Microdermabrasion facial (which I came in for). She was knowledgeable about her treatments from PCA peels to the facials she gives her clients. We went over the need to waiting to see what the microderm can do for me after my first treatment. We discuss that the skin for each individual is different and reacts differently to treatments. Hence, we wait for the beautiful effects of my Microdermabrasion and then proceed towards another facial or peel. During my treatment, Susan and I had our small conversation here and there, while she prep items and started my treatment. The topic of our conversation I do not remember but the atmosphere of the room was beyond relaxing! All my senses were being catered to and I felt relaxed and sleepy. All the aromatic scents in the air help to further my experience during the facial and I couldn't help dose in and out (Okay, people I had enough sleep the night before). The scents in the air was crisp and clean smelling and most importantly was not over-powering like some places. I cannot wait for my next treatment! Susan and I discussed the PCA peels and my need to stay out of the sun but then again I am stuck inside a building Monday through Friday, so that will not be a problem! Additionally, Susan was a doll in getting me in on Sunday since I called her Saturday morning and it was last minute. To be honest, I was Yelping the word facial in the search engine all Saturday morning and the night before. I was looking for a new place for my facials, since I travel so far from work (Irvine) to home (Long Beach) to my "Facial" shop in Pasadena! Again, best impression I have experienced this year in costumer service. Susan accommodated me not only on a Sunday but also towards the time. I told her that I had a 11AM appointment that same Sunday and she delivered with giving me another appointment slot. It was great overall and finding this new place to add to my beauty regiment! Great job Susan!! I think I'm in love with my soft baby-butt skin!! LOL! Can't wait to come in again! Oh, we had a problem with her Microdermabrasion machine's suctions and crystal deposit on my face towards the very, very, very end. But she still completed the treatment but gave me a gift certificate towards my next treatment! Again, Susan was great! She went above and beyond! read more

I agree with the request for a 6 star option!! Susan and her staff are truly wonderful! I felt like I had been going to her for years! So happy and informative. My skin feels amazing! I'm one of those people still crossing over to Long Beach for my grooming and pampering-after living in Los Angeles for many years. Since Yelp is such a great tool, I decided to support local business and in turn make it easier on myself!! That's how I found Susan. Bingo!! I'm looking forward to buying a package Microdermabrasion facials! Her prices are very reasonable and she does a very high quality job! I also plan to do a manicure pedicure with her assoc. Such a fun area! Cafes and unique shops! Easy street parking. Thank you Susan! I also want to add that I'm a REAL CONSUMER and I have never been paid to write a review. Darn it! LOL! Seriously! I believe if you like a business you should take the time to give them great feedback- since word of mouth is the best advertising. I don't do negative reviews, because I'm very rarely disappointed with where I go. I will say this is mainly because I research on YELP! read more

I followed Elizabeth from Ten Salon and Spa when they decided to relocate. She wanted to stay in Long Beach so she transferred to Salon 500. She has done some amazing work with my hair for the past 3 years. Elizabeth more than knows what she's doing. In a sense she knows what my hair and I need. When I come in she already has an wide array of hairstyles that she thinks suits me the best. She's very professional yet easy to talk to on a personal basis. The salon has the perfect professional atmosphere along with the homey ambiance. The staff is very friendly, professional and accommodating along with reasonable prices to boot! I love the aura that resonates within this salon. I would recommend this place to anyone. read more

I've been going to Susan for several years now and everytime I see her, the service gets better and better. She's very thorough and will offer you her recommendations. She won't sale you something that she feels will not work. I'm in my 40s and my skin has never looked better. I get so many compliments. I even stopped wearing makeup. Well most of the time I won't wear makeup. I would definitely recommend Susan for all your skincare needs. She's the best. #skincareguru #skincarewhisperer read more

Dear Yelp, Can you offer a 6-star option? If you did, I would upgrade my review from 5- to 6-stars for Susan Hammond Skin Care. Why? Because Susan Hammond Skin Care now offers nail and massage services!!!! The nail technician (Anne) and the masseuse (Koren) are as good as Susan is an esthetician. I could probably spend an entire day here to completely pamper myself. You know what? I will! Next month and the month after that! read more

Going to start my review off with saying "WOW". Seriously have never been to such a great salon for waxing!! I have been getting brazillian waxes for about 3 years now and have tried probably about 12 different places. Now that I found Susan, not only will I never go anywhere else but I want to refer EVERYONE! Great customer service! Susan truly cares about all her clients. She makes sure that I leave happy and satisfied about the service i received every single time. Compared to every other salon I've been to, the way Susan waxes doesn't hurt at all! Almost painless compared to other salons. She's very personable &enjoys getting to talk to and get to know her clients. She makes it easy to get comfortable in an uncomfortable/ awkward situation (if Brazilians are awkward for you to get). She also makes sure to get every visible hair, which I love. Its the worst to go somewhere, pay money, and leave unhappy with some stragglers. Susan makes sure that doesn't happen:) Making appointments are also easy! Text messaging is usually a lot easier for me than calling, and if I ever need to make an appointment I can just text her and she responds quickly! If I get free time and need to make a same day appointment she usually makes sure she can squeeze me in Same day. If not she will make sure to schedule me as soon as possible which I love also. She has a very nice, comfortable waiting room if someone's waiting for you. Her prices are very reasonable! I've paid up to 80$ for a Brazillian and I've also had friends pay up to 75$. Susan charged me 55$ first visit and once I became a regular she bumped it down to 45$. I'm a student and I'm always searching for the least expensive services. $45 for what Susan provides is an amazing deal! Basically to sum up my review: Susan gives the best Brazillian wax, she's the sweetest ever, makes sure you leave happy and is very affordable. What more could you want?! read more

Susan is the best!!! She has high standards in terms of cleaniness and sanitation. I am very very picky about waxing and spa services especially for sanitation reasons (if you're not, you should be!). There is no double dipping for waxing here which is harder to find in Southern California. I definitely screened out my waxing places before I met Susan and no one is as knowledgeable in the area of waxing and skin care as she is. She is quick and detailed when it comes to waxing. If you have particulars, she is very attentive also. It is worth finding a good esthetician and you can be sure you will find one in Susan. Plus, her prices are amazingly affordable! Facials-- I'm the least patient person and hate facials. After getting one from Susan, it's now a monthly must. You can tell if someone is good at facials if they are detailed and meticulous with massaging your face. It's not just some random rubbing of your face. I'm sold and came back to update my review to say the facials here are so worth it and affordable enough to get one at least once a month. read more

If you are looking for an esthetician in DTLB, look no further. Not only has Susie been in the biz for many years, have reasonable rates, provide limitless knowledge about the face but she's super fun. A quaint little spot located with plenty of parking. It felt great to take care of my face being a southern California girl whose outdoors all the time, therefore exposed to the sun. I also love supporting local biz. If it's your first time here, she will chat with you pre-sesh to find out your concerns & goals around your facial. She will totally customize it. Your in good hands! I can't wait to go back! Susie is super professional and has plenty of product in stock that you can purchase to insure all the good stuff is getting into your beautiful face. read more

I got a beautiful facial on Saturday from Susan, and all I can say is that it was the best facial I've had in years. She took so much time and care to make sure we were choosing the best options for my skin. I've never had anyone put so much thought into asking me about my skin before a facial, and it was perfect. Her work is amazing and I left feeling so refreshed. Susan is extremely knowledgeable about the products she carries and knew quite a bit about the ones I was using at home. I couldn't have asked for a l better experience. I can't wait to go back! read more

Susan is great! I decided to go to her since she had such stellar reviews. No doubt, they were right on the mark. She is friendly, professional, and her prices are fair and affordable. You can tell that she is passionate about what she does and takes pride in her work. Susan makes you feel comfortable and like a friend. A few (great!) comments about waxing: 1. she does not double dip 2. very gentle 3. the wax she uses is so mild - all together giving the best experience I have had. I would highly recommend her, am glad that I came across her on Yelp & I will continue to request her services. read more

Susan loves what she does and it shows! She is an extremely skilled, confident, caring. knowledge rich, esthetician. On top of all of that, she is a very sweet person. Susan has her office stocked with great high quality facial products, but don't expect the high sell you often get from some skin care professionals. Susan will explain and educate her products with you, if you ask. She will suggest things that fit your lifestyle and your budget without making you feel like you need to purchase 12 steps to have beautiful skin. I'm telling you, this is the place! read more

My review of Susan is long over due. I started going to Susan in Fall of 2013. She has consistently done a wonderful job, high quality products, and a genuinely nice person. Her prices are more than fair and what I love, always on time. Susan takes the time to speak with her clients about their concerns and confidently executes her solutions. read more

I went to Susan for a facial with microdermabrasion. I thought the prices were very reasonable and I thoroughly enjoyed my service. I will definitely be coming back and recommending her to others. read more

I am so happy with the way my skin has looked since I started seeing Susan about a year ago (which I try to do once a month). My skin used to be so easy to take care of, but the last couple of years I have had more breakouts/blackheads than I ever had...and of course I made it worse by trying to poke at the spots myself. Susan knew what my skin needed from the start (I believe she uses the Essential Facial with glycolic) and it's been improving ever since. Problem breakout areas are diminishing every month and my skin is feeling smooth enough again that I don't feel the need to wear makeup everyday. Aside from being very happy with my skin, Susan is a sweetheart and made me feel comfortable in her space as soon as I walked in. Absolutely recommend her! read more

I have been going to Susan for facials for a few years now. I love how she customizes my facials base on my skin type.( I have oily skin and prone to melasma) She does an amazing job at extraction and never do I leave there with redness nor do I break out a few days after my facial. (Which has happened in the past with other facials) She's constantly educating me on how to better my skin and introducing me to some amazing products specifically one that's all organic. I highly recommend Susan Hammond skin care if you're looking for a facial that is customized base on your skin type and not some cookie cutter facial as other spa have. read more

I have never really liked any facial I have ever had but that all changed when I went to Susan Hammond Skincare! Susan makes you feel so relaxed and gives the absolute best facial! I have already told my friends about her and will continue to do so. I have also had my nails done by Anne there and she did a great job! Its a cozy and more relaxing space than the typical nail salon. I will be going back to Susan Hammond Skincare both for facials and nails in the future! read more

My review was way overdue and I just realized Leslie B said all there was to be said...Susan is a Skin Care Goddess! Looking forward to my next facial. Results and relaxation too. Thanks, Susan! read more

I can't believe it's taken me this long to post my review. I've been seeing Susan for 3 years now. She is INCREDIBLE. Prices are extremely reasonable and every facial I get is custom to what I need not one size fits all like many of the larger spas. Her location is beautiful and clean. She has wonderful products for sale but doesn't pressure you into buying them. I feel comfortable and refreshed every time I leave read more

Super friendly great products ands great results! I really enjoyed my microdermabrasion facial:) read more

Susan is super knowledgeable about her craft. First esthetician to ask me if I wanted age defense or organic? Wow, told her I want BOTH! She delivers, microdermabrasion, plumping lift off mask. Great support products at home. Love the latest Crave Salvation phyto nutrient oil. She also treats my sons acne prone skin as well. Easy parking in the village in downtown Long Beach. I've never had to wait, she's always set up ready to see me. Love the energy at Susan Hammond skin care!! read more

Suuuuuusssaaannn!!! She's the best. She is very passionate about her job and her clients. Her peels are amazing as well as her massages! She listens attentively to what we need done to our pretty little faces. Very knowledgable. Will be visiting her soon! Miss you Susan! read more

I received a gift card for an essential facial for my birthday and this was my first time ever getting a facial. Susan was great. Her location is a little hidden gem with a very relaxing and calm vibe. She used gentle products since I mentioned having sensitive skin. My face felt so soothing and moisturized and her massages helped me really relax and enjoy the experience. I would definitely recommend going here. Thanks again Susan! read more

Hi had a facial on Sunday, August 11th and I must say Susan is wonderful!!!! She has the hands of an angel. She truly makes you feel comfortable and walks you through each process and ask if you are experiencing any discomfort to let her know. She is truly a gem! :) There is no need to for me to drive to Los Angeles anymore. Yippie!!! :) read more

Love, love, love Susan. I own a business in the neighborhood and one of my customers told me about her. I usually go to Burke Williams for my facials but thought I'd try her out and support a local new business. I booked an appointment with Susan for my first ever professional microdermabrasion treatment. The salon is lovely, feminine and airy. I really loved Susan's manner. Very informative and what a blissful experience! The treatment was gentle and did not irritate my skin . I have sensitive skin and I didn't have any issues at all. And my skin is so glowy! I'm 46 so really taking a better interest in keeping that glowy look. I was so pleased with my experience that I booked another appointment for this weekend. Susan also carries several skin care lines Phillip Thomas Roth, Skin and Bones..etc. I picked up this amazing jasmine toning water that I keep in my fridge to spritz on in the afternoons. It's so lovely! She also have me several samples to try. Fantastic local addition to the East Village.Highly recommend :) read more