Came over an hour late from the agreed upon appointment time and charged close to $150 for a…read moreconsult with nothing actually done. Do not recommend.

I am so pleased with the professionalism and speed of Johnnys appliance!! He was straight forward…read moreand took the dryer apart in moments time.. Then had the part in his truck and the entire service call was fast and efficient!!! That was a huge bargain compared to a new dryer. I will highly recommend this company and continue to use his services next time I need them!!

My icemaker went out and I was pricing new fridges. The guy came out the same day (had an break in…read morehis schedule), diagnosed the issue right away, resolved it and tested the fix. The water in the feeder line in the freezer had frozen up. A-1 service and a nice guy on top of that. Fully deserves a 5* plus rating.

He closed his shop awhile back but works from home. His wife takes the calls and schedules. I…read morereceived a same day visit on my oven which had a small gas leak. Courteous, prompt and reasonable.

Al is about the best technician we have every had service our appliances! He is extremely…read moreknowledgeable and thorough, and has very reasonable prices. He saved us so much money - giving us a simple explanation on what repair was needed with several of our older appliances. I would highly recommend him to anyone. Lisa is also wonderful and always gets back to you quickly regarding any questions or help you need! We are so glad to have found this business. Thank you.

From the owner: The appliances we keep in our homes allow for convenience and peace of mind as we go about our…read moredaily routines. When an appliance you depend on suddenly stops functioning, it's vital to find a professional technician who can restore the equilibrium in your life by providing quality appliance repairs at prices you can afford. At A Better Choice Omega Technical Service in Anchorage and Eagle River, AK, the relief you need is a phone call away, as they provide residential appliance repair for a variety of makes and models. This locally owned and operated appliance repair company has been serving their community for more than 40 years. With a great reputation throughout their service area for commitment to customer service, they employ only expert and professional technicians with the knowledge and skills needed to conduct timely and efficient Major appliance repairs for most brands. Their services include freezer repairs, washer and dryer repairs, dishwasher repairs, and electric and gas stove repair, and more. For affordable household appliance repairs and maintenance done right, turn to Omega Technical Service. Call us to set up an appointment with an appliance repair technician. For more detailed information about their team and provided services, please visit us online.

Once again, completely satisfied with Harold's. My cooktop needed repair (one burner wouldn't…read moreignite). They confirmed the appointment by email, and told me advance the cost of the service call. On the day of the appointment the technician called to let me know he was on his way. He arrived ahead of the appointment time and wearing a mask. He removed his shoes without my asking. Assessed and fixed the problem in about 10 minutes. Explained what the issue was. Charged me just for the service call. Was friendly and polite. Highly recommend!

After canceling twice Harold's made it right. While I was frustrated before I couldn't have asked…read morefor a better outcome. Great job!

Very professional. Job was done great and quickly. Would recommend! Will call again in the future…read moreif needed.

Always available and always helping for years of service, thank you! I can call and they're what…read morethey say in their name, reliable

Great service! Came promptly when I was having an emergency with my refrigerator water line…read more Professional, courteous and knowledgeable. I couldn't be happier and would highly recommend them to anyone.

Crazy expensive didnt even fix the problem. Left a mess use Howard's they charged me less that 1/2…read morethe money

Ray responded right away. He bid under everyone else and we scheduled the pick up on the same day I…read moremade the request. He arrived with enthusiasm, ready to work. Initially, I called him to remove a recliner but I also needed a 8x10 carpet removed (forgot to include it in my initial request), once here, he included that for the same price (Happy camper!). I noted that he was careful with my furniture while removing the carpet. A pet peeve of mine is workers not caring about leaving a mess or being rough. He was respectful and careful while working pretty fast. I'd recommend him to anyone!

Saved me on a Sunday. Did really clean work. Paid attention to finishing details. Felt good about…read morethe experience.

Fantastic work, a great team to be blessed by, and the most fantastic customer service! Loyal to…read morethe community, and I'm glad to have been able to use their services!

I am leaving this review based solely on my direct experience with this technician through a home…read morewarranty service. An appointment was scheduled for a specific date and time. On the day of the appointment, the technician stated he was "on the way," but he never arrived. After multiple calls and text messages, there was no response. The appointment was not completed and was not rescheduled. Communication only resumed after I submitted an escalation request through my home warranty company. No service was ever performed. Because no work was completed, I requested a refund. This request was refused. I then informed the technician that I would be escalating the matter through the warranty company and appropriate consumer channels. Following this, I received text messages from the technician that I found unprofessional and inappropriate, including hostile language and remarks that I believe were derogatory in nature. I am retaining copies of all communication. Due to the failure to appear, lack of service completion, refusal to refund, and unprofessional communication, I requested reassignment to a different technician through my warranty provider. I am sharing this experience so other consumers can make an informed decision. I recommend documenting all communication carefully and proceeding with caution.