Miriam, the office manager is always helpful and friendly. Thomas is great, he has stopped what…read morehe's doing to come check out what I'm describing, last time he even took it for a drive to see if he could give me an idea of what to expect. They're always busy but try their best to get to your vehicle as soon as they can, they're honest, the last two times, ( 2 different problems) my vehicle has been ready sooner than expected, and they were able to repair it for less than I was expecting. Great service!

VERY RUDE PEOPLE... The owner, Thomas, and the woman masking herself a front desk help. Not sure…read morethat they even know or understand the concept of customer service. I took my vehicle in because it was not running. I was thinking that it was a transmission issue and told them this. After 4 days I called for a status on my car and the front desk lady started in on me saying that there are 4 other cars in front of me and that she would call me when they have a chance to look at it. I was beside myself at how rude she was yet again. How the hell am I suppose to know how many cars they are working on, I mean REALLY... My car set there for 10 days before they even looked at it. They flushed the transmission. And told me to pick it up I asked is there any thing else you need to check prior to me picking it up. And Thomas told me "we don't fix anything unless you tell us what to fix, we don't go looking for issues" I'm like WTF... 5 days later and $500 blown in the wind my car stopped running again. He just but a Band-Aid on it. I had it hooked up to a car diagnostic scanner and it threw out 10 major codes... (Pressure control solenoid, control solenoid, torque converter, clutch pressure control solenoid, just to name a few) Guess what all leading to the damn transmission. I'm not a mechanic but even I know that you you can hook these vehicles up to diagnostic scanners and find out what the hell is going on. I would not recommend them to fix a toy wagon!!!

William is very knowledgeable and very professional. I took all three of my vehicles here for…read moreservice. They are not cheap but if you want top quality service and top quality OEM parts then this is the place for you.

From the owner: Experience automotive excellence at Granbury's premier vehicle repair shop, Expert Automotive…read moreSolutions. Since opening in 2022, they have been committed to providing a comprehensive range of services for both domestic and imported vehicles. Their expert team is driven to deliver top-quality repairs for all makes and models, ensuring your car receives the professional care it deserves. Located on Supply Lane, Expert Automotive Solutions is your destination for complete and reliable automotive care.

Wife's car was serviced the day before out of town on Friday. Saturday afternoon her check engine…read morelight pops on and car starts stalling. happened to be at Racetrac and in need. Drove to the closest place. Had never used them before. They immediately drove it in to a service bay and got to work. Turns out the other shop had not properly reinstalled an air hose. They fixed it and double checked it and to our surprise said no charge. They put an hours worth of work into it. Super friendly and professional. Thank you staff you have a customer now for life.

They have always done right by me. They try to solve the problem instead of just trying to have me…read morepay for unneccessary repairs. I trust them enough to send my wife and Daughter there for service on their cars. They are competitivly priced for their products.

Under new management and it shows! We didn't have an appointment on Saturday but they helped with…read moreno hesitation. We had a great experience with Jimmy Truong. Jimmy took his time with us. He broke down what some of the tricky car tag lingo meant and had so much patience as we decided on which SUV. We ended with a beautiful Palisade and couldn't be happier. All the staff at the dealership was friendly while we waited for everything and kept offering us whatever they could to make us comfortable. I will definitely keep doing business with Shottenkirk Hyundai. Many thanks to everyone that helped us.

Issue with service. Have 2025 Santa Fe with 17,00 miles…read more Wife had blowout on highway . Carried to Shottenkirk where we have bought two vehicles in last 14 months. Was informed by service manager we would have to pay for new tire((which they did not have in stock). We had already driven car on small spare for approximately 150 miles. Told service manager it exemplified pitiful customer service when repeat customers had to pay for defective tire. General Manager allegedly told service manager to replace at no charge but it did not happen. Also, told them we were bringing in for recall in rear cameras. Nothing was said about parts having to be ordered. This experience ruined it for me with Hyundai and Shottenkirk. I will never purchase another vehicle from this establishment. Absolutely pathetic customer service with don't really care attitude! How they treat customers after the sale speaks volumes about this place!

Bought a brand new Nissan Sentra in 2021 at 31,000k miles ac blower motor goes out. Keep in mind…read morethis is a part that lasts 10-15 years. The vehicles might be nice at first, after a couple of years you'll notice parts starting to "fail" and "break" on brand new vehicles. I cannot recommend staying away from Nissan as whole enough. Not to mention this specific dealership sales reps harassing you. Repeatedly calling you after you buy a vehicle with them to trade it in. 15 times in two weeks. AVOID!!! Response; the vehicle is no longer under warranty. Apparently it is 4 months past. The service department wants to charge 720$ to replace the part. The mechanic down the road only wants half. Since it's no longer under warranty, there is no reason to ever bring it back to Nissan. (Also look at the trust pilot, and angry consumer reviews) this place has gained a reputation for shady practices. Just had my vehicle fixed for 100$ turns out it was a blown fuse. Nissan tried to charge me for a whole ac blower motor. RUN FROM THIS PLACE

AN UNETHICAL DEALERSHIP!!!!! went to go buy a vehicle from them and obviously they pulled our…read morecredit but didn't informed us they were going to HARD PULL OUR CREDIT 8 TIMES!!!! completely f!ck my credit and now i'm having to dispute it with the credit bureau! shady dealership!!!!!!

Please do not use this guy. He will tell you the job is done and take your money and the car will…read morenot be fixed. I called him and he blocked my number

From the owner: As a skilled mobile mechanic, my expertise spans gas and diesel engines, with a strong background…read morein servicing semis, oilfield machinery, and frac pumps, as well as gas compression units. I also offer repair services for RZR side by sides and Can-Ams, and provide mobile car detailing. I am willing to work with clients on pricing and am available today in Fort Worth and I work 24 hours a day 7 days a week.