Poor customer service, questionable communication, quality of care was subpar, billing was shady,…read morecare was mediocre. My wife came here for an emergency visit and the type of care she received was less than satisfactory.

I just had a colonoscopy with Dr. Delgado and his crew. It was the best procedure I've ever had,…read moreand I've had colonoscopies before! Dr. Delgado explains everything and the nurses were just wonderfully kind. I am needle phobic, but Nurse Lorraine made it go painlessly and with such tenderness. I can't say enough about the excellent care I received for this colonoscopy. I am so happy I found Dr. Delgado and his wonderful office staff to get me through this procedure so easily and so painlessly.

I would never recommend her. She's NEVER available and is very rude if you have to do an on-call…read moreemergency call in the evening. We have changed to another doctor in the local area. She cannot be bothered with difficult patient situations. Good riddance!!!

Can you call Alarabi a doctor if she doesn't follow HIPPA laws? Can you call her a real doctor if…read moreshe doesn't care about the patient, doesn't order tests, or have bedside manners, and instead talks about herself and how she "wouldn't understand because she's never been ill" in a condescending way, like I'm at fault for having autoimmune disease. After many negative experiences with her as my physician, I went elsewhere. While in the grocery store in Jackson, I saw Alarabi walking with another woman. She stopped walking, grabbed the woman (making her stop), pointed at me, and whispered something to her. They glared and then laughed, both clearly were being awful and unprofessional. Who does this? She's in a small town, too! So it makes it feel that much more hostile. I have told everyone I know not to go to her unless they never plan on needing a physician. And people who have seen her always share similar experiences. She should be investigated for medical malpractice as this is some sort of joke that this person has any control over people's well-being. It's been years since I've seen her, but after bumping into a friend who said Alarabi ruined her life with blatant disregard for her symptoms, I figured it's time to share my story to help others come forward with her abuse, and to keep the rest from being victimized!

I had cataract surgery a short time ago and I was petrified, but the wonderful staff at the surgery…read morecenter were so helpful in explaining all the steps that I was going to go through that the fear subsided and the surgery went well. Thank you for your friendliness, professionalism and especially your kindness. See you soon for the second eye.

Dr Eastman is hands down the best doctor around. He is patient and kind, he gives his patients the…read moresupport they need to succeed. I appreciate you Dr Eastman. Thank you for being there for me.

I absolutely love Dr. O'Shea and staff. She has been my primary since I moved up in 2014. So…read morelucky to have an amazing local Dr. in our community. She's always a calming presence during our visits and she's very caring. Highly recommend.

Against my better judgement I came here instead of going straight to the ER for my sinus inf I've…read morehad for over 2weeks. Showed up here & they were "open" but there was no doctor to see anyone?! I asked why they were open for customers and she says "for paperwork". The other girl piped in "for people to make appts". Oh, because someone is going to drive out there to make an appt for a walk in urgent care (do they even do that?) instead of calling? I said wow okay... off to the ER I guess. Was trying to save some $ by not going to the hospital but no other choice, my GP couldn't get me in until next week. Based on this, and the myriad of other negative reviews of terrible service & HIPAA violations I wonder 1)how this place is still open 2) what the point of having an urgent care here is if it's not available to help people due to incompetent or "unavailable" providers. ***Lastly; people that come in here & get treated poorly and/or experience breaches in HIPAA by incompetent doctors MUST REPORT THIS TO THE STATE! Also complaints can be made to the doctors governing board if there is one here. These doctors are not at the top. YELP IS NOT ENOUGH!!! Or else this will continue & nothing will change.

Zero stars. Super curious how one applies for insurance, declares this dive bar of a health…read morepractice as my primary physician since this place's internet presence says "accepting new patients" and is confirmed by my insurance, and I was accepted, as a patient, three months ago. Fast forward to today, call to make an appointment, am told they aren't taking new patients. Hi yeah I'm already a patient, "no we aren't taking new patients." I ask how does that happen since I'm already a patient, I get "we have zero available slots." I know Amador health care sucks but goddamn this place is horrendous. Go literally anywhere else.

From my first visit evaluating the damage to my broken right leg through the surgery (excellently…read moreexecuted) and finally through to my complete recovery, I am completely satisfied and thankful to Dr. Brackett for taking such good care of me.

DR. Brackett (pictured) is a great Doc., but no longer at Sutter Jackson. There is a hack surgeon…read more(Endicott) that everybody needs to BEWARE of ! SA contacts ER services @ Sutter-Amador. It may be a good financial move for the Hospital, but a bad one for patients. I had ER surgery on my hand there. I requested that they release me, after numbing and immobilizing my hand, and waiting in the hallway of the ER for almost 2 hrs. because all of the rooms were being used to treat CONVICTS (I mean "inmates") ?? Dr.Endicott informed me that IF I left the ER, and did not agree to surgery at Sutter, MediCal would not cover the costs ? I addressed this issue with SA mgmt. and SH (Ann Platt) in an attempt to have corrective surgery performed there, by a more competent Ortho Hand Surgeon, but they declined to do the surgery. This after a "review: I had 2 Ortho Dr's (they work for SA ?) tell me, in writing , that the surgery was not done correctly, and needs corrective surgery ASAP. Fortunately, after 8 months of dealing with these clowns, I found a Hospital (Barton ,SL Tahoe) an Ortho Dr. I had an appt. with him last week, he scheduled surgery this week, arranged a PT Hand specialist....GREAT Hospital and Staff ! If you aren't bleeding to death ? I would suggest driving right by Sutter-Amador ! Dignity (Mark Twain) is 20 minutes down the road. *** BEWARE of Sutter-Amador, and esp. this "Dr."

I had a hip replacement and had to stay here 5 days. I was very nervous about my stay due to things…read moreI have heard about the facility. I received such good care here. The staff was amazing, very helpful and kind. It's a bit wacky because of all the sick people that want to be out of pain, or just be home. How the staff handles all of this is amazing. Anyway, 4 stars for the staff, one star off for the food.

This place is a total dump. I had a relative there for almost 2 weeks and was sick to my stomach at…read morethe living conditions. Seriously, find somewhere else to take your loved ones, but avoid this play at all possibilities. I will say, the interaction I had with some of the staff was terrific. I just feel bad for them to be working at such a dump.

Got me in without an appointment and didn't have to wait very long to see a provider. Treated me…read morewith a professional and caring attitude. What else could you ask for? I would recommend.

I was in absolute shock that the facility did not have an inabulizer for my asthma attack. Their is…read moreno excuse for not having such an important device to help asthma patients. It should be mandatory for all Urgent Care Facilities to have such a life saving device for people who are having breathing issues. An inabulizer can save an asthma patients life

I went in for a procedure, her office staff did not mention that she does not have hospital…read moreprivileges, so I received a $2500.00 bill for a screening service that my insurance DOES cover!!! But because her office deemed that I did not need that information, I incurred a bill that will take me literally years to pay off. Her and her staff have left me hanging by choosing their profit over my needs. I will never use her services again.

Dr. Shanti Siddiqui is Fantastic! She became my gastroenterology specialist while I was…read moreHospitalized at Sutter Amador with a difficult and hard to diagnose situation. I have seen her multiple times since and she has always gone above & beyond any expectations during my healing process!