Dr. Carrie McCloskey Plastic Surgery…read more I am not one to write many reviews but this is one I have to do! I had my surgery with Dr. Carrie McCloskey, a surgeon at Walnut Creek Kaiser Permanente, and I honestly couldn't have had a better experience. From the very beginning, she really listened to me. Every concern and request I had was taken seriously, which made me feel so comfortable and confident in my decision. Dr. McCloskey truly cares about her patients, and it shows in her work! My surgery turned out beautifully it was exactly what I hoped for. I'm so grateful for her skill, patience, and attention to detail. I would absolutely recommend Dr. McCloskey to anyone considering plastic surgery. She made the entire experience smooth, reassuring, and positive. I'm so thankful for having such a supportive surgeon like her. I highly recommend Dr. Carrie McCloskey for anyone looking into plastic surgery.

I've been a Kaiser patient for over 15 years but this was the year the Walnut Creek location…read morefinally pushed me to leave. ENT absolutely would not book me a second appointment. Weeks went by, multiple calls, emails, and I could not get access to care from them. I ended up walking into the ER several times until I was finally able to move my referral to Oakland, where I was seen roughly a week later. The injection clinic has a habit of not scheduling or informing you of secondary vaccination shots. Often you'll leave and have no idea it's part of a set unless you Google it and follow up with your primary on your own for them to order the shot. I was re-matched with a provider I'd made a complaint against a couple years before. This pushed my appointment out 6 months because the appointment was then labeled a "second opinion" - I switched to Oakland and saw someone immediately. With Kaiser CA, if your primary is out of office no one else can or will refer to you a specialist. The receiving department can forward along an existing referral to another office, but that's your only option outside of simply switching to another provider. You're out of luck until your doc comes back from Hawaii. This year I finally started paying cash to see John Muir specialists where I can schedule in appointments without a referral and see someone within days. I can't even describe how much it has improved my overall health. So as of January 2026 we are leaving for a different insurance company - Bon Voyage Kaiser.

Been getting high quality care for over 10 years. Just have to ask for specific procedures and…read morenever been told no

Dr Hunt in the Emergency Department should have her medical license revoked. Gus the nurse is also…read morein the wrong profession. Just had the worst, most incompetent medical experience of my life. All I can do is shake my head.

This is Kaiser Permanente's flagship hospital and the 1st, opened its doors in the early 1940's. I…read morehave visited several people I now that has been admitted here. Though o have not had that experience, I believe patients are in good hands .

Parking was easy and I do really appreciate having a pharmacy open on a Sunday, so that genuinely…read morehelps. That said, I picked up 15 pills in a bottle big enough to be a camping container. Kaiser fills tens of millions of prescriptions a year = hundreds of thousands of bottles a day. With everything we're learning about microplastics contamination, it's something to consider Would be great to see a smaller, lower-waste option.

These facilities are definitely more worn down than the other Kaiser locations. The stairs in the…read moreparking garage are wet and gross, either people pee on them or they spill drinks. The inside looks outdated as well. I had to go to this location because it was the only hospital location open on weekends. There's two labs, one for blood/urine labs and one for x-ray, make sure you go to the right one. There is a receptionist who can let you know where to go, chances are for blood work you head down to the basement level. The pharmacy seems like a mess? There's not that much seating and there's usually a long line. Overall it's a functional facility but not the most clean or modern.

Kaiser has many locations and this one was convenient for one of my screening appointments! The…read moreonly issue was the information guy gave me the wrong floor and I almost missed my appointment! So annoying ! It's definitely a busy location too but they have lots of good doctors here and the care is good .

I came to Kaiser emergency room with 182 beats per minute in my heart. They immediately took me to…read morethe front of the line. After checking the vitals they moved me into a room and I had an EKG in under 5 minutes. Then they moved me to a room in intensive care where they began a battery of tests to find out why my heart was going so crazy it had slowed down to about 150 beats per minute but it was wearing itself out. About 10 minutes past from the time I walked into the building until they were giving me oral and intervenious medication to slow my heart down. Then they kept checking to see other things to make sure that I wasn't going to have a clot that could give me a stroke. And was able to get my heart under control in a short amount of time. Within a few hours I was released from the ER with new medication and a chance at life again. I want to thank all the staff there especially the head nurse. Everyone took such great pride in what they were doing. And of course we've got to think my cardiologist Rockstar that he is! If you were having heart problems and you needed a place to go I wouldn't hesitate to go to downtown Kaiser they got you covered.

Kaiser Permanente is an absolute joke. I've had nothing but issues with this hospital. Emailing my…read moredoctor and getting a response is almost impossible. It takes him weeks to get back to me this last time It took him three weeks to answer a simple email. They could care less about their patients. All you are is a number and a $ to them. How can we take your money and give you the shittiest healthcare possible Kaiser Permanente here to f**k you anyway we can.

Worst surgery center I've ever been to. You can not go in the back with your loved one before…read moresurgery or after surgery while they are in recovery. Apparently the nurses who's wage we pay buy paying the price of Kaiser as it is but they do not want loved ones in the back because it's easier if there not in the back and only work on the patient. They say the surgeon will call after the procedure is done witch no one did the first time my wife of 30 years went in for surgery. Keep in mind at the Antioch Sand Creek Kaiser you can go back with your loved ones. Entitled nurses might make me switch from Kaiser to something different on that alone. SMH and Kaiser wonders while people talk about how trash there services are.

Our 10 month old is required to have blood drawn prior to getting a surgery. We go to the pediatric…read moreunit who denies us saying they can't take his blood and refer us to the lab. The lab techs clearly aren't trained well enough because they just poked and poked him and never took blood. They referred us back to pediatrics who again refused to do the blood draw. Then they ask NICU to meet us at labs to do the blood draw but NICU says they won't do it. I've always been warned about Kaiser and their poor service but today we actually experienced it. What are we supposed to do when the place we pay for medical coverage refuses to do anything?

I love how efficient things work. It was very easy to schedule my appointment, and my visit with…read moreDr. Hector Montoya was very good...he is direct and clear, but also adds a very nice human touch to the interaction, making sure I have all my questions answered, providing his clinical, but also personal advice, and giving me clear post exam instructions.

Occasionally, I'll go to this Kaiser Permanente for certain appointments, such as flu shots, COVID…read moreshots, eye appointments, travel vaccinations for exotic destinations, or even to pick up medications. This location has several buildings, so be sure to double-check your email reminder to know which one you should be going to. Luckily, all the buildings are one story, and they have a giant outdoor free parking lot, making parking easy. One downside is that the pharmacy wait can sometimes be a nightmare, so when possible, I opt for mail delivery instead. Overall, I've had mostly positive experiences here, and it's a convenient location for specific medical needs.

Kenny (my beloved pooch) broke my prescription sunglasses on 03/31/26. My vision has been declining…read morewhich is a sign my eye glass prescription may be up as well. This prompted me more urgently to see if my prescription was up. I checked the Kaiser app to see if the prescription was up and BINGO! It was . Makes sense I was having vision challenges. Anywho, I'm from Fresno and the earliest I can be be seen was end of June 2026. I definitely can't be waiting that long unfortunately as I need new glasses and prescription. Luckily we were headed to the Bay Area for Easter and Martinez had 1 appointment open for 4/2 at 3pm. I booked it immediately as it's not too far from the dudes grandmas house. We ran into some car trouble and gps said we won't be there until 3:45 pm. I called Kaiser and they recommended I reschedule. I am not taking no for an answer and I saw on their site they take walk ins. I let the advice line know. I think we can make it. We made it at 3:50pm. It took me a little to find the location but I found it. 4pm. I registered online and checked in with staff to let them know. YES I am about an hour late. Took accountability 100% . They asked Dr. Angela Wong if she will take me. The staff member said she is with a patient but will ask. A few minutes later they call me. They said Dr. Angela Wong is ready for me. I cry. Before I can walk back Dr. Wong greets me so warm and excited to see me. I can feel my body relax as she reassures me she will take me in. Dr. Angela Wong is an amazing soul. She is so warm, funny, exciting and just refreshing. I have had bad optometrist experiences growing up but she has healed my trauma from just by her being her. So understanding and very supportive! Do not give her up Kaiser at all. She is a GEM to the optometry world . We had a blast together in the appointment and made it go by so fast. She gave me words of encouragement as I let her know I'm getting married. It was like talking to a bestie! Seriously recommend her. She was surprised I came from Fresno but lack of availability had me come up North. I left with a new prescription and ordering my glasses this week! Thank you Dr. Wong . Systemic stress is real! And barriers too but she closed the gap. Highly recommend her!

The radiology department at Kaiser Martinez is outstanding! Sherry in reception, techs Romena &…read moreSarah, and Dr. Cheng were wonderful. All the staff I interacted with were very kind. The location and set up of the office is comfortable and calming. I appreciated the thoughtfulness in the waiting area choices offered. Sarah was incredibly thorough and professional. Romena was so kind, and explained things well/in detail. The staff made me feel at ease. I highly recommend this department should their services be needed.

KAISER PERMANENTE OAKLAND: HOME HEALTH I had an exceptional…read morecare experience with Home Health DPT- Taryn in June 2026. She went above and beyond to make sure my treatment plan was met. To recover safely, regain mobility, and prepare me to transition to outpatient PT. She assess my pain, swelling, range of motion, strength, balance and walking ability. Check that am moving safely around my home Taught me exercises (flexion) extension, strengthening, Reducing stiffness and swelling Practice getting In and out of bed On and off chairs and toilet In and out of car (when appropriate) She tailored my exercise to my progress rather than using same routine every visit. She challenged me appropriately without pushing me through severe pain On my part I completed the prescribed home exercises daily Thank you DPT TARYN of kaiser home health

Kaiser Hospital in Oakland is my home hospital as a lifelong Kaiser member. I've had the same…read moredoctor for over 25 yrs. My doctor and his staff are always right on top of my medical needs. Everyone responds quickly and finds a solution. Having been in the Kaiser system all my life, I'm at ease with their integrated system of medical care. Since I'm a member, there's no paperwork. I've had general care, sleep lab and grief counseling.

Simone Deshield is an amesome doctor. I finally saw her and she was awesome. She took care of my…read moreevery need. My regular Dr. went on maternity leave And decided not to return. I was nervous and disappointed. I'm happy she's spending time with her child. She was just a great Dr. Dr. Simone is African American she looks like she's 17 years old. She was very thorough! She answered every question I asked. Even though I was super late. She didn't rush me! She was very respectful. I'm having my daughter and mother switch over to her. If she has openings.

I have had Kaiser since the 1970's. Overall , I love the care that I consistently receive. The…read moreadvice nurse service is excellent. All of the care that I need is in one location, from doctors, specialists, surgeons, pharmacies, physical therapy, eyeglasses and more. I especially appreciate the careful oversight of of all providers. I recommend them highly.