Sutter West Medical Group

4.0 (5 reviews)

Family Practice, Obstetricians & Gynecologists

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Sutter West Medical Group - Front desk - Family Practice Near Me - Woodland, California

Sutter West Medical Group - New ADA parking. - Family Practice Near Me - Woodland, California

Sutter West Medical Group - Got my flu shot and BugsBunny doing his thing. - Family Practice Near Me - Woodland, California

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Rich L.

Elite 26

1859

310

50669

3 years ago

With the restrictions of having a HMO, we opted for a PPO plan just so we could keep our Sutter family doctor. I'll keep this short... for the staff of Sutter in this location, some have been here for a long time and forget how to listen. This not only happened to me but the conversations I overhear in the waiting room makes me think that longtime staff has forgotten about customer service. For they most part they do pretty good just of handling their customers'' needs. Lots of parking, just be aware that some of the trees drop sap in the summer and fall. read more

Helpful 7

Thanks 2

Love this 14

Oh no 1

Kitty-Chan I.

5

167

356

4 years ago

I love this medical group! I have had nothing but positive experiences here!!! I highly recommend this facility if you are seeking care! All the staff are respectful, have outstanding customer service skills!!! read more

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Kevin B.

1

79

2

8 years ago

Thank you all for your great work, starting at the front desk, so kind and courteous, to Elizabeth and Jacklin,I Took my mother to her second doctors appointment since she moved from Burlingame to Woodland, thank you for hiring the best, I was having trouble moving from one pharmacy to the other, nurse Jacklin took care of for me, thank you again for hiring the best. read more

Helpful 1

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Corina K.

0

6

0

18 years ago

My family absolutely loves our doctor in this medical group Dr. John Thompson is great for your whole family. My kids love going to see their doctor. read more

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Ken F.

38

33

7

11 years ago

The care is akin to an assembly-line, the receptionists do not listen to your your specific requests and Dr Manuel Diaz is NOT an M.D. - he is a D.O. - Doctor of Osteopathy - a holistic type of "alternative" medicine that has NOT been shown to be effective in most diseases and illnesses except for treatment of lower-back pain. And be extremely careful with using Anthem Blue Cross with this office for your annual, covered, wellness physical. They will more-often-than-not use an improper billing code and they charge you for the venipunture and the lab work too. This, per Anthem, is not to be charged for. Anthem will refer you back to Sutter Billing office to file a contested charge and then you hit the brick wall = no response. This is the last time I will visit this office. They appear to be only interested in billing codes, bill padding and $$ - not patient care and proper insurance billing. read more

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More info about Sutter West Medical Group

475 Pioneer Ave
Woodland, CA 95776
Directions
(530) 406-5600
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Does Sutter West Medical Group take credit cards?

Yes, Sutter West Medical Group takes credit cards.

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Does Sutter West Medical Group have free WiFi?

Yes, Sutter West Medical Group has free WiFi.

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My-Le To, DO

5.0(2 reviews)

2.6 mi

Dr. My-Le To is the best Dr I've ever had. She delivered two of my children and I thinking about…read moretraveling 45 mins to her once again.

Dr. To is the best!!!! She's so nice and I would definitely recommend her to deliver your baby :)read more

Guillermina Morales, MD

5.0(1 review)

2.6 mi

She Is one of the best Obgyn/Dr I've every worked with and I have four children not delivered via…read moremrs morales Even with me losing my little bean baby November 13 2019 we continued care she was very supportive; emotionally, and physically. My Family and I Truly Appreciate how compassionate Mrs Morales is With Care. I hope they train others to explain care while listening and being supportive. Thank you

Joahnna Padilla, MD

2.3(3 reviews)

2.6 mi

This office lacks professionalism. The office staff calls and make assumptions about health…read moreinsurance policies. I made an appointment 6 months in advance. they call me a week before my appointment and tell me that they need to reschedule me because the doctor will be in surgery that is not a problem: What the issue is when the day they give me doesn't work for me she tells me they have nothing and then she goes," Do you know how hard it is to get an appointment here?" Yes I made 6 months ago. I hate that the staff here is ignorant and not willing to listen to patient needs.

Dr. Padilla is the first OBGYN I've been to in my life who made me feel so comfortable and relaxed…read morein what is often an uncomfortable setting. She listened to my concerns, made me feel heard and understood, and made a plan of action right away without making me jump through a bunch of unnecessary hoops to get the surgery I need to improve my quality of life. Her staff was also on top of it when I had an insurance issue, helping me get it all straightened out. I tend to get overwhelmed in such situations but they were super helpful and reassuring. I'm very happy to have found Dr. Padilla.