I have used this company for over 10 years...excellent service. I had air conditioning tuned-ups…read moreand new furnace and hot water tank. But recently, I finally decided my 1975 original air conditioner unit needed to be replaced. Excellent service overall with them pulling the city permits to get have it inspected by the city and all were approved. Estimated price for each job was of value also!

I was sick and tired of poor service and outrageous charges from my local fireplace service…read moreproviders so i had to find someone new. I found these guys and i am totally pleased. Anthony showed up on time and was friendly and respectful of my home. He was professional and knowledgeable and was able to repair my fireplace at a reasonable cost. I definitely will use him again and recomend him to family and friends.

I have been using McQuades since the 90's. When you call them for service, their office staff is…read morevery polite and professional. Initially, I had them replace my furnace. I had the house built in 1988 and a the furnace the builder installed needed to be replaced 10 years later. My daughter uses them as well now. They are responsive. Their service techs are also very polite, respectful, knowledgeable and professional. I recently tried to clean my drier duct and got the cleaning brush stuck in the duct and found it difficult to find someone who would remove the duct to clear it. So I called McQuade's and the next morning they had a tech remove the duct and clear it. They also cleaned it. I also found their prices to be reasonable.

Guy was prompt with showing up explained everything and very professional. All with a fair priceread more

I scheduled a free spring inspection after they repaired my heating in winter. I had no issues,…read morejust took them up on their free inspection. The plumber came, drained my water heater, inspected my sinks, and said everything was fine. The first time I used my kitchen sink afterward, it sprayed water everywhere -- a problem I'd never had before. When I called to report it, they blamed wear and tear and demanded seven hundred fifty dollars to fix it. Here's the contradiction: if wear and tear caused the damage, why did the plumber miss it during his inspection and declare everything working? They either caused the problem or failed to catch it, yet they refuse responsibility and expect me to pay. I fixed it myself out of pocket. Don't trust their inspections or their excuses -- they'll damage your home and charge you to fix it.

I was referred to this company by my neighbor for a new generator and new electric panel to have…read moremore slots and an increase in load for my home. The salesperson (Mike) who was let go this past year) wrote up the quote and promised me all was good my requests and concerns for adding my upcoming purchases of EV vehicle and replacement hot tub; this was Sept 2023. Now I am ready and have bought the Hot tub but there is NOT sufficient AMPs on panel nor load on Generator. I called up Royal Oak H&C, Mike's replacement came out and told me today there were no NOTES on my account from Mike and since I signed the quote (which I TRUSTED Mike was ordering what we discussed; I am a Finance person without much electrical knowledge) today I was told Royal Oak Heating & Cooling would do NOTHING to make this right!!! The new panel I need will cost $3,600 and maybe could discount it down to $2,900 & the generator disrupter is another $2K or more. I DO NOT RECOMMEND ROYAL OAK HEATING ELECTRICAL & COOLING since they do not stand behind their work nor do they communicate effectively with their customers. If I could I would rate them ZERO stars since I will now need to spend several thousands of dollars to correct this issue after already spending $13K with this Royal Oak Heating & Cooling & Electrical !!!

We were so surprised to have our phone call answered immediately on a Friday afternoon. The…read moregentleman immediately began troubleshooting. We are without air conditioning. Fortunately it hasn't been terribly hot. After determining the problem is most likely our thermostat, he said he would send someone out to replace the thermostat in an hour to an hour and a half. We are amazed at the exceptional service.

These guys installed my new Generac generator system last week. These guys were all professional…read moreand did a great job. Love that they are mostly veterans too. And they were a couple thousand dollars cheaper than most my other quotes.

During a recent cold snap, our ancient furnace failed and we had a couple of pipes burst. Matt, the…read moreservice guy, came out and in the middle of muck and mayhem, got on hands and knees to give me an honest assessment of what was needed. The owner, David, came out first thing the next day to go over my options. By that afternoon, his son and their crew had the old furnace out and the new one in and heating the house (the picture shows our temporary set up - they're coming back next week to finish the metal covering). I highly recommend this family business!

Called this company to come out and check our system. We had no heat. Last communication with…read morethem, according to our records, was 2/4/2021. The technician who came out put in a "temporary" part and said he would order the correct part for our system. Have not heard from them since. "Temporary" part still installed on our heating system.. realized tonight it's been several weeks and no communication. While standing at the kitchen sink tonight- notice the heating was blowing cool. Will be calling them (after paying $300 for service call - told this would cover the replacement part we need, once ordered) tomorrow. Will not request service from this company in the future. We will update if we actually receive great, and I do mean GREAT cs after reaching out to them.

They sent Kevin out the same day in the time frame that I needed. The appointment setter was so…read moreaccommodating and friendly, the tech was knowledgeable and honest, and so friendly and patient. Highly recommend them. No upselling, no hype, just honest folk who offered good advice; Keven also explained, step by step, what needed to be replaced and why. Would give 10 stars if possible!

I can't say enough to express how happy we were with the entire experience of dealing with RC…read moreHeating and Cooling. We read the great reviews and so we were comfortable with making the phone call. From the telephone conversation with Donna to the two technicians, Kevin and James, who came to our home on the same day (unbelievable), it was a pleasant experience. The problem was diagnosed (recent power outages) and their honesty was much appreciated. It was well worth the service call (very fairly priced) and you will not be unhappy with this company. Kuddos to RC for having the people on staff who are worth their weight in gold!

Had to have our furnace and air conditioner replaced during a heat wave and Adam and his son were…read moreamazing! They were quick and affordable

Wow! Great price and great recommendations on rennovating my house. Did a lot of work and left the…read morehouse spotless. HIGHLY recommend.

We had such an outstanding experience with Jeff Hunley, Landon, Mike and the entire crew at Abco!…read moreWhen our air conditioner was on its last leg, Jeff came out right away and took care of everything with honesty and professionalism. From the very first call, they were responsive, on time, and made the whole process stress-free. He did not try to upsell or pressure us into anything and it was evident he only wanted what was best for us. The team worked efficiently, explained everything clearly, and left our home spotless when they were finished. Their honesty, timeliness, and quality of work really set them apart from other companies we've dealt with in the past. We were so impressed with the air conditioner install, we scheduled our furnace replacement as well. This was completed today and we had just as great of an experience and feel at ease knowing this was installed safely! If you want trustworthy, hardworking people who truly care about their customers, this is the ONLY HVAC company to call.

When my heat went out this winter I called ABCO for service. From the first call, ABCO staff were…read morevery helpful and responsive. Landon, the technician, quickly diagnosed the problem. He performed a temporary fix to get the furnace running until new parts arrive. All and all this was a positive customer service experience. They did a fantastic job from the moment I reached out to them till the final install of a furnace. I highly recommend ABCO.