This place is awful. They did low grade work on my septic system. After they finished the job, the…read moredirt reclamation was not done properly. Everywhere you step you sink down like a foot. Then, the previous owner had some valves replaced, and when their service person pushed on some pvc pipes that weren't properly secured, he broke the system, which eroded my whole side yard, and sent water up against our foundation. I called to ask about them coming out to fix the problem. They scheduled an appointment to come out on Tuesday. The scheduler was not very friendly either. After waiting for an hour after the appointment, they called and said they weren't going to service our address. So they are refusing to honor their warranty, and they refuse to tell us why they won't take care of their work! What a joke this place is!!

Great service! Ethan came out the very next day and I felt he was very honest with the pricing;…read moreexplaining that we could spend ~$200 to replace the parts on a 20 year old toilet or spend $400 on a new one. He was fast, very knowledgeable, polite and most importantly, had fair and transparent pricing. I would highly recommend.

After surviving with no a/c for years, we finally decided to get one put in. Found A-1 here on Yelp…read moreand gave them a shot. Matt was very responsive and informative via emails (didn't need to play phone tag). They were able to come check out our space quickly, provided very accurate affordable estimates, and scheduled our install with no hassles. The install date was yesterday and it went very well! They just got it done again with no hassles. I was able to do my own work (IT consultant and computer programmer) without any interruption. Had an amazing night sleep last night in cool crispness and now feeling awesome this morning! Certainly A-1 Indoor Comfort in the house now!

I am so extremely happy! This is such an honest and professional company. They only make promises…read morethat they can deliver on. They installed a unit in our bonus room that is incredible. When they left, you never would have even known that they were there. Both the inside and outside were spotless. I am thoroughly impressed with this company and would definitely recommend them to anyone. My only wish is that we would have found them when we had installed the main unit for our home seven years ago. Do yourself a favor; give them a call. You won't be sorry!

Beware of this company they charged me double the price for a job.I had a part replaced on my air…read moreunit that cost 10-30 dollars.I was charged $650.My air went out on one of the hot days because live in a colonial style house it was extremely hot.I spoke with several other companys the job is under $300.Meanwhile I've tried to reach out to a manager several times and can't get a resoonse.

Highly recommend. Answered the phone on the weekend. Scheduled me for a same day appt. Tech called…read morewithin 30 minutes of arrival. Mill arrived discovered the issued immediately. Offered two options. Corrected the problem with our AC. Also, installed a new WiFi thermostat. Very pleased with the price, service and products.

Greg was quick to respond and scheduled a startup and check service appointment within 24hrs. Easy…read moreto work with, friendly and very reasonably priced. Replaced two sprinkler heads, changed a valve and pipe fitting and ensured everything was in working condition. Highly recommend!

A top-notch job. Greg was very thorough and explained everything in detail. A big improvement…read moreover the sprinkler repair companies I've used.

I had two companies come to my house to have a quote on replacing my furnace and air conditioning…read moresystem that wasn't working. Both companies quoted me between four and six thousand dollars!! I called Blue Fire for a last opinion. They came out the same day and told me my equipment was getting older but didn't necessarily need to be replaced. They quoted me well below the other companies to replace but actually fixed both units that same day for less than four hundred dollars!!! When I do decide to replace my units this is the only company I will call!

The biggest problem with this company is who ever is answering the phones is so rude and nasty she…read morehas no patience and will cause you to immediately find someone else because if she is the first person you encounter then save yourself the trouble keep looking for a company that values your money!

Another great experience with Family H&C. I have been using this company for years. Technician…read moreshows up on time, honest analysis, problem is fixed in a timely manner, and no mess left behind. My AC went out due to a power outage. The Transformer was replaced along with another part. Total cost $270 with labor. I could have been told something more costly, and I would not have known the difference. I appreciate their honesty. If you have to drag out a complaint--it took a week to get an appointment, but at least I had power to run my fans. It could have been much worse.

Had a problem with a leaking faucet that required changing the whole unit(a job that i didn't want…read moreto tackle) so decided to go local and called cregger plumbing.and they came over within 2 hours(did not have a appointment) The tech Ethan was wonderful,he explained what he was doing and had the job done in no time.I would defintely recommend Ethan and cregger plumbing.Good job Ethan

Overpriced. Tried to quote me at over triple the going rate for a water heater. Would not recommend.read more

Five Stars for Northwoods Mechanical - Elite Craftsmanship & True Integrity…read more As a homeowner navigating a replacement claim through Choice Home Warranty, I cannot praise Northwoods Mechanical enough. Home warranty claims are notoriously difficult, bogged down by corporate red tape and confusing customer service runarounds. Over 90% of negative reviews are Home Warranty claims. That says more about the warranty companies than it does about the technicians. It is incredibly unfair when exceptional local contractors get their public ratings dragged down by a warranty company's internal system hurdles. If you see a negative review here related to a warranty claim, know that it most often reflects the insurance company's administrative delays and demands, not the stellar quality of Northwoods Mechanical. From the very first assessment visit, this team proved to be independent professionals of the highest caliber. My initial contact was with Ryan, who is an absolute master of customer communication. Ryan navigated a difficult warranty claim with Choice Home Warranty with precision and determination to achieve the best possible outcome, for which I am deeply grateful. Ryan arrived to analyze our home's footprint, listened to our needs, and outlined the mechanical requirements with perfect transparency and a warm, engaging demeanor. He completely prioritizes the customer's actual needs rather than pushing a high-pressure pitch, setting a wonderful upfront tone that immediately puts you at ease. On another note: All my phone conversations with both Ryan and Josh have been respectful, informative and helpful. Because Ryan is such an exceptional communicator, I think some customers mistakenly expect that same "friendly, informative" energy when the installation crew arrives. On installation day, I met Josh. Josh is intensely focused on analyzing and prioritizing the work that needs to be completed. He isn't there to engage in empty sales chatter; he is on-site to handle heavy physical and technical labor, guide his apprentice, and manage a non-stop barrage of operational field calls all while down in the trenches. When given the quiet space to respect his trade, Josh is incredibly friendly, respectful, and genuinely engaging. He is a dedicated, hard-working technician with Northwood Mechanical that our community should be supporting. Both Ryan and Josh are highly-skilled and educated in the HVAC trade. They didn't hesitate to thoroughly answer any questions I had. The installation itself was highly complex, requiring meticulous work inside a tight crawl space foundation to mount a new horizontal cased coil. The ultimate test of their character happened toward the end of the job. An unexpected electrical component failed on our classic 34-year-old furnace, completely breaking the electrical circuit before the new AC could even start. Josh and his team didn't throw up their hands or walk away. They treated us like family. They immediately traced the wiring, sourced a modern upgraded ignition control module from a local distributor, and replaced the failed components to ensure our household was left safe and 100% operational. They honored their word and took complete ownership of the situation. The final result is a beautiful, whisper-quiet, cutting-edge cooling system that functions perfectly alongside our new Sensi smart thermostat. Our home is completely comfortable, and our second-floor bedrooms have never felt cooler. I give Northwoods Mechanical my absolute, highest unconditional recommendation. They are honest, incredibly skilled, and possess an elite level of small-business integrity!

I filed a claim to have my defective thermostat replaced with Select Home Warrantee. They assigned…read moreNorthwood Mechanical to the case. The young man who came out was nice enough, but somehow Select Home Warrantee rejected the claim. It appears that Select operates in a way to basically find reasons not to pay. Northwoods Mechanical on the next day sent me a quote of $1458.36 to replace the thermostat. A ridiculous price. The Better Business Bureau rates this company a D+. I cancelled my arrangement with Select. Beware of home warrantee companies. (This is consistent with what a representative from Northwood Mechanical told me over the phone.) If I believed in conspiracies, my experience would be the poster child for such.

Nick and Vasili came out today to resolve an issue caused by a previously HVAC contractor sent to…read moreus back in 2022. The two gentlemen were prompt, professional and exceptionally competent at their craft. They made right a situation that a sub standard contractor horribly botched. These guys were awesome and very customer service oriented. Overall the experience with Detroit Heating and cooling has been very positive. I would recommend them for your HVAC work above others.

My 25-year-old furnace was limping along, and it was finally time to get a new one. I knew this…read morepainful day was coming sooner than later, and I didn't have a clue where to begin. I went through the three-estimate process (highly recommend it because you learn a lot!), and I chose Detroit Heating & Cooling. This was a significant purchase for me, and they were incredibly helpful and super patient. The installation went smoothly without any scary surprises. Justin and Travis were knowledgeable and professional. Justin explained the job and also showed me how to change a humidifier filter that hadn't been replaced in 15 years--oops. They are experienced and honest, and their pricing was very fair. I always dread dealing with any kind of home repair or installation, and I felt like DH&C genuinely worked in my best interest. Highly recommend.