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    Svelta Dental Design

    2.3 (3 reviews)
    Closed Closed

    Services - Svelta Dental Design

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

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    Recommended Reviews - Svelta Dental Design

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    My Smile Miami - Before

    My Smile Miami

    3.6(30 reviews)
    1.3 miWest Flagler

    Thanks for all you and your staff have done for me And my…read morefamily !!! A+++ work !!! I appreciate all the extra time and attention to detail. I know I was a difficult case ! Love you all!

    If you value your teeth and your money, stay far away from this office…read more I went in for Invisalign treatment and paid a substantial amount upfront, trusting that I was in good hands. At first, everything appeared normal -- I received my trays on time and followed instructions carefully. But during routine visits to place attachments, Dr. Grisel Martos ordered the assistant to file between my teeth to "create space." What she actually did was create a large, permanent gap between my molars. From that moment on, every single meal turned into a frustrating ordeal, with food getting painfully stuck between those teeth. I had to purchase special rubber toothpicks just to function day to day. I brought this up repeatedly. Instead of fixing the damage she caused, I was told it could be "fixed later with a filling." Looking back, I regret trusting that answer. The final straw came at my last appointment. During what was supposed to be a routine cleaning, Dr. Martos claimed I had at least three cavities and needed new X-rays to confirm how many more there might be. When I expressed concern about the cost -- $120 per cavity in copays -- she sarcastically asked if I would prefer to pay $3,000 later for root canals once they "got worse." The tone was condescending, dismissive, and completely lacking empathy. I left feeling stressed, pressured, and taken advantage of. I immediately sought a second opinion at another office. The new dentist thoroughly examined me and confirmed I had ZERO cavities. Not one. I was also told that placing a filling between my molars to close the gap would have required drilling into a perfectly healthy tooth and likely would not have solved the problem. In other words, I was being pushed toward unnecessary treatment. The assistants are friendly, but friendliness does not excuse poor clinical judgment or what feels like aggressive upselling. A polished office and welcoming smiles cannot mask an approach that prioritizes billing over patient care. Do yourself a favor: RUN. I wish I had.

    Photos
    My Smile Miami - AFTER!

    AFTER!

    My Smile Miami - My beautiful new smile

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    My beautiful new smile

    CG Smile - My veneers

    CG Smile

    1.9(86 reviews)
    2.0 miSilver Bluff

    I had an amazing experience at CG Smiles in Miami. I recently got my veneers done here and I…read morecouldn't be happier with the results. The entire team was professional, welcoming, and made the whole process smooth from start to finish. A special shoutout to Dirian for helping guide me through everything. She was patient, informative, and made sure I understood every step of the process. Her support really made the experience comfortable and stress-free. If you're thinking about getting veneers or improving your smile, I definitely recommend CG Smiles. The quality of care and attention to detail is top tier. I absolutely love my new smile!

    I rarely leave negative reviews, but I feel compelled to share my experience because I would never…read morewant someone else to go through what I did. The biggest disappointment was not just the quality of the dental work--it was the complete lack of compassion and empathy throughout my treatment. During one of my procedures, I repeatedly felt significant pain. When I expressed that it hurt, the doctor dismissed my concerns and told me it didn't hurt. I stopped speaking up because I felt that if I stayed quiet, he would finish faster. What should have been a professional dental procedure felt more like torture. Since the beginning of my treatment, I have had to take ibuprofen every six hours just to manage the pain, and I continue to experience severe sensitivity. Throughout the procedures, the doctor became visibly frustrated with me multiple times because my tongue or lower lip was "in the way." The reality was that my mouth was completely numb from the anesthesia. I couldn't feel where my tongue or lip was, yet I could repeatedly sense his frustration instead of receiving patience or understanding. Being made to feel like an inconvenience while lying in a dental chair was incredibly distressing. Communication was also very unprofessional. I was often asked questions while my mouth was held open and instruments were inside it, as though I was expected to answer. In addition, while the doctor was actively working on my teeth, staff members frequently interrupted him with questions about other patients or evaluations. Instead of feeling like the focus was on my care, I felt like I was constantly competing for the doctor's attention. When I became uncomfortable enough to request a different doctor, I spoke with the office manager. I was told they could not change doctors. By that point, my teeth had already been drilled, and walking away was no longer a realistic option. What hurt even more was how my concerns were handled. When I explained my experience, the office manager told me she did not believe me. She also told me, "You chose this clinic, so you should have known." That statement was especially disappointing because I had only scheduled my initial appointments based on my availability, driving back and forth from Tampa to Miami for treatment. Rather than listening to my concerns or trying to resolve them, I felt blamed for my own experience. On top of everything else, I was fitted with temporary teeth that I was supposed to wear until my permanent restorations were ready. I was told these temporaries would closely resemble my final teeth, including their shape and color. Unfortunately, they lasted only one day before they started breaking apart. From that point forward, they continued to shatter every single day until my next appointment. Not only were they extremely fragile, but they also looked nothing like what I had been promised. The color and appearance were far from the expected result. I am attaching photos so others can see exactly what I experienced. After investing approximately $25,000, I expected high-quality work and exceptional patient care. Unfortunately, I received neither. My teeth are not even straight, I continue to suffer from extreme sensitivity, and the emotional impact of feeling dismissed, ignored, and trapped throughout the process has stayed with me. A beautiful smile should never come at the expense of a patient's dignity, comfort, or trust. Technical skill is important, but compassion, communication, and respect are equally essential in healthcare. Sadly, those qualities were missing from my experience.

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    CG Smile - After

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    Svelta Dental Design - cosmeticdentists - Updated August 2026

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