I loved Dana so much and the office overall did a great job with my little one! But unfortunately,…read morethey terminated our relationship once I declined the vaccines due to everything I have been studying and was met with skepticism and dismissal by Dr. Chase when I mentioned that I have autoimmune conditions that could also be triggered in my baby after being exposed to the heavy metals used for vaccines. Many doctors are backing this up with evidence and they should respect parents' decision on this topic. Later that week, when I mentioned this to my PCP - who's also a conventional medicine doctor, he straight up said: "pediatricians make tons of money with vaccines, so if they kept parents like you it would send a message and they don't want to lose money". It's all about that magic word, isn't it? So sad!

We have been seeing Dr. Chase as our daughter's pediatrician for the past 7 years, and we truly…read morecannot say enough good things about her. She is incredibly caring, attentive, and thorough in every visit. Her attention to detail and genuine concern for her patients always gives us confidence and peace of mind. Dr. Chase takes the time to listen, explain, and make sure both parents and children feel comfortable and supported. We are extremely grateful for the level of care she has provided our family over the years and highly recommend her to any parent looking for an exceptional pediatrician.

The doctor followed shortly after and took time to really talk through my situation. We went over…read moreseveral things including daily habits, how I've been sleeping, and even how certain routines could be affecting my overall condition. They gave thoughtful input and weren't dismissive about anything. I felt like they genuinely listened.

Never seen a doctor so bad…read more very bad attitude to my kids, very emotional words to parents, didn't make promise, never go again! If anyone try to go, just need to know, this doctor whatever he talks, just can't trust him. My friends said that this doctor will delete bad reviews, because my friends reviews got deleted.

Dr. Hays is amazing! No words can express how much we love him. He's so patient and listen to all…read moreour concerns. The staff is great. Appointment are easy to make. He can be busy but we always able to get in with him.

Fax, mail, or in-person drop-off only. No email, no upload portal. That was the requirement just to…read moresubmit immunization records before we could book as new patients...in 2026. We recently moved to the area and were excited to establish care with Dr. Hays based on the reviews. I called this location ready to book an appointment and was told we needed to have my son's records. I had a copy in my email but the office said they couldn't accept it via email. As a last resort I asked about uploading to MyChart, since I'm already a patient at another Stanford facility, I was told it couldn't be set up for my son until he had an appointment. A catch-22 enforced by "policy." Assuming this was a policy for all Stanford Children's Health locations, I called another location to ask about dropping off records and starting care there instead. They had no idea what I was talking about, pulled the immunization records directly from the state registry, and booked the appointment. All of it took less time than the back-and-forth with this location. Out of curiosity I called a third location and they offered to set up MyChart for me to upload the docs. For a practice with strong reviews, the intake experience fell way short of what new patients should expect.

I'm glad I searched for a pediatrician and found Pediatric Associates prior to my baby being born…read more We chose Dr. Hays for our son's pediatrician. He is efficient and concise with visits. He does make time to answer any questions that we have and encourages us to reach out via MyChart messaging with any additional questions. We haven't tried reaching out yet, so we can't comment on how quickly he replies. Scheduling with Pediatric Associates has been pretty easy, and we have been able to schedule with the provider we want most of the time. They do have a parking lot, and it is shared with several other medical clinics and labs. Parking hasn't been an issue for us, but we could definitely see the lot being full. TIP: For first time parents who want to select a provider from here as their kid's pediatrician, you would just call to schedule your baby's first appointment after the baby is here. They have some number of open slots for the day that they reserve for newborn (1st visit right after hospital discharge) visits. I learned about this because I asked reception how scheduling would work for my baby.

BEST CLINIC EVER ! I trust Dr. Li and she has made my children and I feel safe , cared about, and…read morewell taken care of . She takes her time with each one of my children ( all 5 ) and is extremely caring as we talk about each child and their care . All the medical assistants that help in the clinic are AWESOME ! I highly recommend Stanford Pediatric Associates , they are all great there !

Dr. Truong is AMAZING! The office staff is also incredibly kind and helpful. Words can't express…read morehow grateful we are for him and his team. After being discharged from the hospital, we couldn't reach our original pediatrician, but we're so glad we found Dr. Truong! His location is bit far from our home but he is worth the drive. He is incredibly knowledgeable and caring, especially towards our son and I'm sure he's the same with all of his patients. He is also a very funny doctor, always making us feel so welcome and at home. He doesn't hold back and will address any concerns without hesitation. As first-time parents, everything is new to us, and we were definitely anxious about doing anything wrong for our son. Dr. Truong answers all of our questions in a way that's easy to understand, and he genuinely cares about what's best for our family. He emphasizes natural approaches and explains the potential dangers of things that could affect our child. What we love most about him is his responsiveness--he always answers his phone, no matter the time. That level of dedication has kept us with him. We've even recommended him to friends, who have since switched over to his care. Dr. Truong, if you're reading this, we want you to know how much we appreciate you and your amazing staff. recommend!

I switch pediatrics because my children's previous doctor became out of network. Our first visit…read morewas with Dr. Nigam, I explained to her my daughter has been loosing hair (most likely alopecia), so she ordered for blood work to get to the root cause. Once we completed the blood work I later found out when trying to see her result that we did blood work that had nothing to do with her alopecia and it was for kids who are starting school. I was so mad. How can you make that mistake? I ended up talking to Dr. Troung and he told me he would request for my daughter to do another blood work with the correct lab test. I don't know if it was the doctor's mistake or the front desk but my daughter is only 4 and having her redo blood work again in the same month was the worst. On top of that my insurance bills me the second time for almost 2k. The front desk said my insurance would cover it. The front desk girl would never call me to update me on anything. I'd have to call multiples times just for her to have the answer already but never gave me a heads up. This place was very unprofessional. I even tried making an appointment for my son because he had things all over his face and the front desk girl said she'd have Dr. take a look if I sent a photo and would call me back afterwards. Never called me back, few days later once my son's symptoms cleared, I get an email saying they sent over medication to my pharmacy. Like what kind of business is this. I'm currently going to another pediatrician. If you guys want a place that is on top of everything do not come here. It was so stressful and such a mess with the front desk.

Gavin has been Dr. Tsu's patient since he was young. I cannot recall how long ago. I picked her at…read morethe time due to the reviews. The parking before she moved was terrible, but staff were understanding. One time they forgot to bring his chart back once we checked in and paid our co-payment. Through it all, Dr. Tsu has been kind and caring. Now that she has moved offices, there is plenty of parking and relatively easier to get to. Gavin will be 15 this September - from vaccinations to sports clearance... staff will help fax over documentation whenever needed to. Thank you for taking such great care of Gavin.

I heard great things about Dr. Jacquelynn Tsu and decided to go with her for my baby. When my…read moredischarge date was finalized, I gave the call. I was unfortunately met with the rudest front desk worker. Me - "Hi, I'm interested in becoming a new patient for Dr. Tsu" and I was met with a ".... you're gonna have to give me more information than that. Is he a newborn or toddler or what, there're many different kinds of patients", "is your son circumcised? oh well, it doesn't matter, you can tell us later" "I said 1:30!!!" This is for a call to schedule an appointment. Imagine calling for anything else. This really isn't what we wanted to deal with along with our happiest moment and I don't want you to have that either. I was in the maternity hospital and the nurse hearing this said we should find another pediatrician because it's very serious to have newborns looked at. I called another place and it was night and day. This new place actually congratulated us on the baby first thing, collected my info and said they can have us come in the next day!

We have had such a wonderful experience at this office! From the moment you walk in, the two girls…read moreat the front make you feel welcome and handled with care. The MAs who we have seen are Monica and Patty whom are incredibly patient and great with kids, which makes the 'scary' parts of a doctor's visit so much easier. We've seen Dr. Pete and Dr. Ali and they are top-tier. They take the time to listen, never make us feel rushed, and truly care about our children's well-being. It's rare to find an entire office where everyone is this professional and kind. Highly recommend!

We love Dr. Pete! This review is only for Dr. Michelle…read more Dr. Michelle is horrible. She hated me and my kids from day one. This goes back many years, my daughter saw her for a while before we switched to Dr. Pete. Dr. Michelle berated me in her office for avoiding the HPV vaccine for my 12 year old daughter, I didn't want to argue just wanted to wait on this one, but she was very rude and condescending, and while she lectured me she missed that my daughter had scoliosis during the scoliosis part of the exam. I diagnosed it myself at home about a week later. There were other issues as well. It's ok, everyone makes mistakes, but her bedside manner just added to the sting. She has a scowl on her face I thought was reserved for just me, but apparently others have experienced this as well! Also, I always search the public social media profiles of my caregivers especially my children, so if you want to know more about Michelle, you can look through her public posts through the years. For some this is important information to know and I'm glad she doesn't hide it. I know other parents who have had many negative encounters with her and also with her other agendas. Again, Dr. Pete is night and day from Dr. Michelle.....would recommend him 100%!!

We have been seeing Dr McMillan for 7 years. She is kind and gentle with my child. Highly…read morerecommend

Dr. McMillan is the absolute BEST, IN EVERY WAY. We switched two pediatricians in the same office…read moreuntil we found her. We will never leave her care. Our 18 month baby boy absolutely loves her and plays with her!!! (which is rare because he tends to be shy and doesn't enjoy medical facilities) This makes it so easy to do any checkups on him, because he let's her! She is so knowledgeable and shares her knowledge in an encouraging, caring, open-minded way. She doesn't judge our questions or ways of parenting, she just embraces both me and my husband as parents and of course our little one. She's got the wisdom to share words that truly make a difference. Truly...I wish every doctor in every field was like her. Dr. McMillan, thank you for doing what you do and always bringing a big smile and comforting, assuring tone into the room!!

Despite feeling quite rushed with our initial visits (as first time parents of a newborn), I really…read morelike Dr. Prasad. She is extremely responsive when we send messages, and was always super friendly and very proactive in giving us tips on things to try (tummy time, introducing solids, etc). Dr Prasad had helpful advice with any questions we had. I also felt like her philosophy aligns well with ours in trying to avoid medicines for the little ones, when possible.

We are so fortunate to have had Dr Prasad as our pediatrician for both our kids. She is kind,…read morecaring, extremely competent and a thorough care provider. There have been numerous occasions over the years when Dr Prasad has gone beyond the call of duty to make sure my kids were comfortable and we as parents well informed to make decisions. She is very detail oriented and has a lot of patience with my jittery kids and anxious parents (aka me). We've never felt rushed or discouraged to ask questions. If anything, she has always made sure all our questions were thoroughly answered, fears were addressed and extra resources provided whenever there was a need. We still remember our first visit with her and how we immediately knew she was very passionate about kids and their well being. She is the best!

Dr. Kim has been taking care of my son since he was born. He's such a sweet, kind and wonderful…read moreperson. My son feels comfortable around him and so well taken care of each time we see him at the office. He's the best pediatrician and it's such a blessing to have him as my son's doctor. He always takes his time to listen to all our concerns and provides the best care! We couldn't have asked for a better doctor. All the staff in his office including the other providers are also great!

Dr. Kim has been our pediatrician for more than 10 years. He's the kindest and most caring…read morepediatrician I've known. The quote: "People don't care how much you know until they know how much you care" best describes him because not only is he very capable as a physician, but my children all feel excited to go to the doctor because of him. During office visits, he patiently listens to what you have to say. He also responds in a very timely manner. He sincerely cares not just for his patients but for the whole family. Even if I'm only bringing one of my children to see him, Dr. James would always ask about my other children even after they've become adults. We've been so fortunate to have been under his care. He's the best!