Dr Kapoor was our pediatrician for 20 years +! I cannot say enough good things about her. She was there when my son was diagnosed with type one diabetes. She was there with me when I had a stroke and insured I got the utmost care. She has seen our family through many trials and tribulation, and I would never hesitate to recommend her. She's the most caring physician I've ever had the pleasure of dealing with. I can't begin to thank her for the many years of care she provided our family. read more

excellent service. quality pediatrics. always provides thoughtful and thorough explanations.

Forgive me if this sounds more like a rant. This is my first time writing a negative review and if I could I would give this doctor who is part of Pediatric Associates less than one star. My daughter was born in July 2008 and was diagnosed with jaundice, which is common with many newborns. We originally went to see Dr. Peter Contini and I can comfortably say he is quite knowledgeable and most likely a good pediatrician. He sent us to Good Samaritan to obtain a blood test and advised us to have our baby admitted when the results came in. The day we went to see him, he had to leave for an out of town trip to New York and left our child's care in Dr. Jerina Kapoor's hands. One thing we were clear on expressing with the hospital staff was that we wanted to be consulted first hand prior to any tests being ordered as our baby was already traumatized from being ill and having had multiple blood tests done. With a newborn, blood is drawn via a heel stick where they prick the heel and use a sharp edged vial to scoop drops of blood until it's full while squeezing the infant's heel. We spent three nights in the hospital while they kept our daughter in the UV light box to reduce her bilirubin count. Dr. Kapoor ordered a hearing test on the second day. We turned that test down as they didn't consult with us first. The doctor ordered a second panel of tests unrelated to her jaundice AND these tests had already been done prior to admitting. They just failed to add them to the file.The third morning another round of blood tests also unrelated to the jaundice was ordered by Dr. Kapoor. When the phlebotomist came to our room, she informed us that there was no way she could draw that much blood out of such a tiny baby. At that point, we were upset and requested to speak with the doctor. The head nurse sympathized with us and told us she had informed Dr. Kapoor of our request to be consulted with before administering any tests. Dr. Kapoor called our room and inquired what the issue was and that all the tests were related to our baby's jaundice. According to the lab tech, it wasn't...and what did a hearing test have to do with jaundice? The doctor became hostile and stated she would bring in child protective services if we did not comply with treatment. There was never an issue with refusing treatment and if the doctor had bothered to stop talking and listening to only what was going in her head, she'd understand that we were only asking to be consulted beforehand on any tests and that anything at that point not related to the jaundice issue not be done at that point. It makes me more than leery now to ever bring my child to a hospital or doctor for treatment. These physicians take it upon themselves to order a battery of tests which are often unnecessary and extremely costly. Somewhere along the way, I believe this doctor let her ego get in the way and stopped listening to the concerns of the parents of these patients. I waited six months before writing this review in hopes that I could reflect on the situation and possibly see it in a different light. Even with a half year gone by, I'm still disgusted with the way everything was handled. We found a wonderful family practitioner closer to home thankfully and left Pediatric Associates. Stay tuned for a positive doctor review for Dr. Bob Nishime of Japantown Medical Group. read more

Dr.Kapoor is a good doctor. She does take care of her patients well. But, there are times when she just does 'my way or the highway'. She has to believe in listening more to the parents and understanding them as well. Imposing a medication or a treatment on a child does not help, if some medication is really required for the child she should be in a position to convince the parents about the same. She does not like to be questioned as well - but as a parent we will always want to know all details about a prescription or an advice. Things go well with her as long as you listen to her and not question. Well that is not how a pediatrician should be. I will not recommend her to anyone. read more

It's interesting to see how the reviews here have panned out. And after the one-star review by JH, I'm not sure if it's coincidental that two truly spectacular reviews came in after that... influence or true reviews? I dont know. So here is mine, which is down the middle of the road. I come from a medical family, have some expectations of how doctors should be with their patients, and Dr.Kapoor has been my daughter's doctor since her birth 6 years ago. Dr. Kapoor is alright. She's friendly, asks questions, follows up. But I dont know if she's a 5-star doctor. I do get that feeling that she can be ... let's say, um, persistent... in her medical views towards a child's treatment; however, I will also be fair to say that some bay area parents can be overbearing. So who knows who is right. But she has always been friendly, and certainly knows her field of practice, so I have no doubt that she is an expert in her field. She's also been able to express when she did not know something, but pointed me to a certain pediatric specialist who did know more about the issue at hand. What really saves Dr. Kapoor, and why I still have her as my child's doctor, is honestly the amazing support staff at Pediatrics Associate. Out of all the appointments I've had with the doctor, probably 75% were actually with nurse practioners or other medical staff on hand (who are actually, were also very qualified to treat my daughter for the issues that arose). And the staff there... well, they deserve 4 stars for the caring, support, and follow up I have received from them. read more

The staff, today, was rude. Dr. Kapoor is amazing. She cared for my husband and family growing up, and then our son. I called concerned about a fever today. I'm sure they're overwhelmed, though maybe contact them after the pandemic, and I'm sure you'll get great care then. read more

Dr. Kapoor is a control freak who BREAKS PRIVILEGE Prior to the incident below, Dr. Kapoor looked up my emergency contact and called her, divulging things we'd discussed. So inappropriate! This happened years ago but still makes me furious, so I felt like updating my review. My newborn's weight had gone up and down a little since birth, but when I went to his one-month wellness exam, he had gained 17 ounces in sixteen days, well within the 0.5 to 1 ounce per day newborns are expected to gain. The appointment (with one of the nurses, as I had already determined I would prefer not to see Dr. Kapoor anymore) went well. I was told my baby was doing great and we could come back in a month. About six hours later, I received a message from the nurse. She said that after reviewing his file again when she was at home (which I think really means consulting with Dr. Kapoor) she was really concerned about his weight and told me I needed to take him to the hospital right away. Extremely anxious, I drove to Good Sam, where we had to spend the night. The night nurses, hospital pediatrician and other staff all were confused as to why we were there. The nurse informed me that babies who are checked in under "failure to thrive", which apparently is the label Dr. Kapoor's office gave him, typically are skin and bones and are often in the 5th percentile for weight (My son as in the 25th percentile, not a reason to send him to the hospital!). I asked if she thought my doctor was being a little alarmist, and she said yes. Each time someone came into my room and gave this same feedback, I became more and more annoyed. I got no sleep; there was a crying child in the next room; and the 9:00 a.m. discharge time I was told would be likely turned into 4:30 p.m. the next day. I was forced to talk to a nutritionist, a lactation consultant, and a social worker! It was a terribly stressful and completely unnecessary experience. There was no reason to send me to the hospital. If anything, they could have told me to take him the next day for some blood work, or come in the next week for another weigh-in. Why was it necessary to drop everything and rush to the hospital when he'd been consistently gaining weight for more than two weeks??? Also, on four different occasions, Dr. Kapoor suggested I have my mom come stay with me so I could breast feed the baby and then have my mom feed him a bottle so I could get some rest. Every time she said this, I told her I didn't need any help at home. The fourth time, I started crying, demanding to know why she kept saying this. I'm a grown woman who happens to be single; I'm not an overwhelmed teen mom. It was really obnoxious and offensive. After this experience I read another Yelp review about Dr. Kapoor threatening to call Child Services when a couple refused a hearing test. She is a control freak casually throwing around Child Services and "failure to thrive" designations when her patients don't do exactly as asked. Horrible, just horrible. read more

Dr. Kapoor is very professional, friendly and committed person, I have two sons 12 & 7 Y newly coming to the area, she helped us doing the check up and follow up with us on a regular basis. We has a great experience dealing with Dr. Kapoor and her assistant Curry. read more

It took me a while to find a good clinic for my kids once we moved to Los Gatos. After looking at 2-3 clinics which failed to meet my expectations, I asked my previous pediatrician for recommendations. He suggested Pediatric Associates and I have not been disappointed. Dr. Kapoor is my kids' primary doctor, although we have been seen my multiple doctors here and they have all been good. Diagnostic ability - excellent. This really is my primary concern, and thus far Dr. kapoor has been excellent. Both my kids have been treated and fixed in one or two visits over the past year. Bedside manner / respect for parents - also excellent. Dr. Kapoor (and the other doctors in this clinic) treat parents and kids with respect. They laid out choices, listened to my concerns, took time to explain procedures, involved me in the care process, and generally treated me like an intelligent human being. Timeliness - OK, so this one is less than 5 stars. It always takes an hour from arrival to departure, with at least a 20 minute wait to been seen by the doctor once the nurse has done the weight etc. I find this inefficiency annoying, but I suspect this is a trade-off for the fact that Dr. kapoor will take all the time she needs to see patients. Parking - is terrible! They need to build a multi-story car park or something. Facility/support - Not bad for a small clinic, but not as good as some of the larger teams. read more

We always had a wonderful experience with Dr.Kapoor. She really takes time, makes both parents comfortable and sits with you to go into details and answers all the questions. I have 2 boys, a toddler and an infant. For any appointment, she always keeps all the factors in mind, about both parents working, Nanny or Pre-School etc.. and she has wonderful tips to handle kids. She is in general very nice and pleasant to talk to. I almost look forward to appointments with her. I have seen a lot of doctors lately and she is the best in terms of bedside manners. Lately, I see that they accommodate same day appointments, which is awesome with young kids. Not much wait time also. read more

We have had very positive experiences with Dr Jerina Kapoor over the last few years. She has been our daughter's pediatrician and primary care physician all through her childhood and adolescent years. We put the greatest value in her clinical acumen and diagnostic skills and she has our utmost confidence when it comes to making choices among treatment options. She is knowledgeable, practical and responsive and will always answer queries and doubts in substantial detail. We always felt actively involved in the care received. She carries a substantial workload which inevitably leads to longer waits, but it seems like a small price to pay for her expertise and care. Many of the other parents in the waiting room agree. We will miss her as we transition our daughter's care to an Internist. read more

Dr. Kapoor has been an excellent pediatrician to our two little girls. She listens to our concerns and addresses each one directly and honestly. She answers all of our questions with precision. Moreover, she really takes the time to make sure we are comfortable with her diagnosis and the plan for recovery. We could not ask for more in a pediatrician and highly recommend her to any parents that want a thoughtful, caring, kind and smart doctor. Your kids will be in good hands if you choose Dr. Kapoor! read more

She was our pediatrician for a year. She has some good things about her and some not so good. First the not so good ones, which were the reasons I switched to another doctor. 1) Once she sets her mind on what's best for your kid, she won't give you any alternative treatment. She prescribed a treatment for my son and all I wanted to know was why does she think this is the best option right now and if there are other alternatives, but she was in no mood to explain me all these details. 2) She always seems in a hurry and has more appointments then she can handle, due to which she is not able to give sufficient time to the patient. 3) She has multiple appointments going on at the same time! Once she disappeared in the middle of appointment only to return back after 20 minutes after she wrapped up another patient. 4) She does not interact with kids enough. I hope she would first bring the babies to ease before starting to prod and probe them. The good thing - 1) For whatever time she is with you, she will answer your questions and give you some good pointers. On a side note: her supporting nurse Tracy is very cheerful and understanding. read more

Dr. Kapoor has been a wonderful doctor over the years to my 19 year old daughter, who still goes there for her well care check ups!

When my daughter was born 5 years ago , as first time parents we were very anxious about the right doctor and about raising a child in general. Lucky for us someone recommended Dr. Kapoor and we interviewed her. We were very impressed and at ease because she really spent the time answering our questions and allaying our fears. Once my daughter was born we started taking her to Dr. Kapoor who has been a great doctor. She spends the time listening to us. She usually starts the routine checkup with something like: "Tell me whats happening with your child". She listens to what you have to say and then will guide you in the right direction. My daughter had UTI infections when she was young,Dr Kapoor would lay out the scenarios and give us options and make a recommendation and always confirm with us about our philosophy ( aggressive medication vs letting things take care of itself). My daughter is 5 years old and she still goes to Dr. Kapoor. I am glad to say that she loves her doctor and not for a single moment in the 5 years of going to Dr. Kapoor has she been afraid of going to the doctors. Dr. Kapoor is one of the best doctors you can find. read more

We have been with Dr. kapoor for almost 7 years now with my 2 girls. My first and 2nd one are 6 years apart. My first one had several eating issues, weight gain issues. She always listened and suggested healthy food options. As long as kid is healthy and active she did not recommend any additional tests. I had very good experience with her so far. She has been very friendly and patient. She listens to all your questions and concerns and recommends right solution. Parents should ask the right questions and she explains all details we needed to know. Her staff is also very friendly and helpful. I did recommend her before to few of my colleagues and I do recommend her for anyone looking for good pediatrician in the area. read more

Dr. Kapoor has been my autistic daughter's pediatrician for many years. I am very happy with the thorough care my daughter receives. Even though my daughter has special needs and can be very challenging, Dr. Kapoor and her staff have always worked with my daughter with a very positive attitude and NEVER, EVER made us feel less than a valued patient. I always feel like I have loving support at Dr. Kapoor's office. read more