My mom's A/C went out on one of the hottest, most miserable days of the year. After calling several…read morecompanies, Grayson was the only one able to come out quickly--they arrived about an hour after I called. Our technician, Bryce K., was incredibly professional, friendly, and knowledgeable. He diagnosed the issue and had my mom's A/C back up and running in about 30 minutes. I can't recommend Grayson enough. Bryce is a tremendous asset to the company, and the outstanding service we received was greatly appreciated. Price was comparable to some previous work I had done on a similar issue at my home, so that was good to see as well. Thanks again for the quick response and excellent support!

I have researched whole house generators for over a year. A former coworker recommended Grayson as…read moreshe and her husband purchased one years ago from this company. After reviewing my research I decided to go with Grayson and have not been disappointed. Each step has been professionally done and when I call the office all of the team exemplifies what great customer service means. When it comes to major home projects, my parents taught us, "cheaper is not always better ".

A gentleman came out as quick as he could just to give me a free quote. He is the only one that…read moreactually checked everything on my A/C unit and was completely honest to tell me what no one else has. I had at least 7 different companies come out and they all told me to replace the entire unit inside and out. You can imagine this is going to be at least $5000. I am very pleased with the customer service that this company has provided me and can not wait to continue to do business with them. This company made my day 100% better. If you are looking for an A/c repair company than look no farther.

I own four properties in Fairhope and after dealing with several other AC companies before Swinson,…read moreI've finally settled on Swinson. Can't beat their price, response time and work quality.

I highly recommend Craddock Heating and Air. The quality of service cannot be beat! They make sure…read morethe job is done and done right. The response time is quick, they find solutions to difficult jobs, they are personable, the customer service is unmatched, and they even leave the worksite tidy. Nicest people you'll ever meet. Call them for service and end up with friends!

Machine wasn't cooling.He knew what was wrong in no time. Prompt, efficient, and reasonably priced.read more

I purchased a 1 year contract for routine maintenance on my AC where they check it twice per year…read more An Estes technician "accidentally" came to provide routine AC maintenance about 1 month before the contract renewal date. I did not intend on renewing. Instead of admitting they made a mistake - they charged me $300 for the maintenance visit (that I did not request or approve). This company is money hungry and will rip you off if they get the chance.

Two technicians, three parts and over $2000 spent in 3 visits since mid August. These folks do not…read morehave any idea how to find a root cause and address it. Unit in question is still operating at less than designed and set temperature defined. Very unhappy with this company. Beverly

Derrick was great and worked for $200 less than the cost of an estimate from a company with sun in…read moreits name. Highly recommend!

We had a new ac unit plus new ductwork installed after 35yrs out of the old one, it was time. The…read morecommunication was great from the start and we were notified well in advance of when the techs would arrive. Would definitely recommend.

My air conditioner was staying on 24-7 and blowing warm air. Contacted 5-Star in a Tuesday morning;…read moregot a "diagnosis" that afternoon, parts ordered and installed Thursday morning. PLUS they determined that some parts weren't needed, so no charge in those! A dishonest company would have just installed anyway, so I really appreciate their upfront and trustworthy work! Also great on communicating when techs were on the way, etc. Highly recommend!!

Fast, friendly and reliable team. They show up when scheduled and prices are fair. We needed a new…read moreair handler and it was replaced the next day.

On one of the hottest days of the year, our ac goes out! Not only that, it is late Sunday…read moreafternoon. We called Climate Masters expecting to hear from them Monday. Instead Daniel called us back in less than half an hour. He was on his way to an ac repair but said we would be next on his list. True to his word, he showed up within an hour later. He found that our motor had gone out. In order to get us cooled off this evening, he went back to his shop, got a new motor and by 8:30 this evening had us cooling off again! I can't imagine getting better service anywhere else! I highly recommend Climate Master and, if you are fortunate enough to get Daniel, you will understand our gratitude!

Cody came out and fixed our AC today. Not only was he nice and and professional, he was able to fix…read morethe problem right away. This was a life saver as this brutal heat is tough this year. I'm so glad I got their service contract as it has been well worth it for me. I highly recommend this company.

Responsive, super friendly and reasonable…read more Text system so you know the techs ETA Good follow up after the call.

Do not use this company, they misdiagnosed my heater and told me it needed to be replaced the tech…read morehad to look up what he was doing on his phone because he wasn't sure. I hired two separate companies to take a look before I made a 10k decision..and both said nothing was wrong with my system after day cool said I need a total replacement. I also bought a air scrubbing unit from them with a 5 year warranty, less than 2 years later it doesn't work, they will not come look at it unless I pay a 60$ service fee for a product under warranty, when I spoke to then they gave me some Builsh*t excuse that it has a 5 year warranty on part then a 2 year on other parts...just stay away from this company unless you enjoy being ripped off.