Very kind, attentive, knowledgeable, patient and efficient people working there. I came in with an…read moreinjury and they had the best doctors available and nurses and Physical therapists who knew how to treat not only my injuries, but my very anxious mental state because of it. They listen well, and will work with you. Thanks Frezer, Laura, Rosie, Rachel, Tiocot, Sarah, and the Doctors who treated me. Thanks for the healing.

In my time of need, the Swedish Ballard Emergency Department stepped up. I walked in on a Thursday…read moreafternoon for severe acute low back pain related to a previous injury and they were able to see me right away. The nurses and doctor (Seleina, Ben, and Dr Weaver) that treated me were extremely kind and genuinely cared about me and my well being. Although I hope I never have to go back to the ER, if I did have to, I would return to this one!

From my phone call to make my appointment to the procedure itself was top notch and I appreciated…read morethe quality of personal care that was provided to me. I accidentally messed up the procedure and at 2 am had to call for instructions on what to do. I called the doctor's number provided me with the instructions on preparing for the procedure. The doctor called me up within 5 minutes and we rescheduled. This time I did exactly as written and I showed up on time. Sarah my nurse took me back and gave me a warm blanket Before I knew it, it was finished, Doctor went over what was done and I left happy , satisfied, and hungry Excellent job guys!

Dr Gregory Bernstein caused long-term, likely permanent, pain and bowel dysfunction after…read morerecommending and performing a procedure September 2025 which future colorectal providers described as contraindicated to symptoms, without cause (the procedure was on an asymptomatic hemorrhoid, incidentally noted during colonoscopy), and likely with improper technique, due to the facility's preemptive use of nitroglycerin. He rushed through the first appointment we had, and didn't ask many questions. Half my responses were mischarted, and he cut me off wherever I tried to ask questions, or provide detail. When confronted with the severe pain (like, in tears, after previously tolerating a thrombosed hemorrhoid), he was a condescending jerk, and tried to minimize the pain as just anxiety, initially refusing to do any exam, and never performing a DRE, before or after, actively delaying receiving the right diagnosis and treatment in a timely manner which may have helped to undo the damage he contributed to. He just said to schedule an appointment a few months out, canceled a sooner follow up I had, and it would be gone by then if I used Nitroglycerin (which both didn't work, and added to irritation). Bernstein instructed a n to initially refuse to share a list of PT providers, until I finished two more bandings. He then charged my insurance $1k for a second procedure he never performed. (Edit: this was marked as an office surgery in claim, but the CPT code was correct in EOB. He did bill initial visit at 45 to 60 minutes, despite less than 15 minutes of interaction). On Yelp, others have described similar incidents, and being guided into a procedure recommended as "painless", without proper informed consent, and without explanation, concern, or followup when persistent or severe pain is the outcome. The entity had a negative reputation from both a local colorectal specialist, and PT. I tried to switch providers at GastroHealth, stating to front desk that I did not trust Bernstein, but was told that wouldn't be possible, and to seek referral to hospital system (months out) instead, with access to any provider removed. After leaving a negative review due to causing a complication, then cutting off care, Dr Bernstein "graciously" rescheduled video visits (for a rectal injury), where he contributed nothing remotely valuable.

Long delays in getting even initial responses to call lights etc. No way of even knowing if or…read morewhen your response had at least been received. There always are delays in care facilities. But to never know if your response had been received was extremely distressing. if no one even responds after 15-30 minutes, a person could be dying, having a heart attack etc. This does not suggest that this is a safe place for someone with somewhat unstable or unpredictable health. .

My goodness. ANOTHER one star review. SURPRISE! Staff was OK for the most part. The Physical…read moreTherapists were good. I received conflicting information about how to do a day trip. (You have to go with a friend or, you need a doctor's permission. The door closes at 6 and no one can return to the facility when my neighbor returned at 9 pm) The cook needs to be fired. Immediately. The shear number of "casseroles" made it seem like she wasn't even trying, just throwing together what she had. (Example; dry cubes of evidently economy cut chicken with some generic industrial "sweet and sour" sauce) So, ya, send someone here you hate.

Truly the best doctor I've been to! I literally left the clinic and immediately texted my family to…read moretell them about how happy I was to have finally found a doctor I like. The clinic is small, cozy, and full of plants and cool vintage decor. The exam rooms themselves have a cozy old school vibe as well. The woman at the front desk (whose name I unfortunately didn't catch) was so friendly and gave me a cold bottle of water while I waited; she also talked me thru insurance information so that I'd fully understand my copay and everything. Dr. Bliss had a very calming and kind demeanor, he seems like a person who genuinely enjoys caring for people. Going to the doctor can be a stressful experience, but Dr. Bliss and his partner made it a relaxing one. I'd genuinely look forward to going back! To top it all off, they let me take a couple plants home for free from the waiting room. The best!

I can't say enough good things about Bliss Medical! I had driven past the clinic many times prior…read moreto switching primary care and was always intrigued by the pretty outdoor murals and the jungle of plants in the windows. As soon as I walked into the waiting area, I knew I was in for a positive experience. There has been so much attention to detail put into making the space beyond beautiful and welcoming. The waiting area is such a feast for the eyes that it almost makes me sad that there is never a wait to see the doctor! I could happily spend my whole day in there - especially since Laura is so darn friendly and such a warm and lovely conversationalist! Dr. Bliss is equally amicable. He truly takes time to get to know you, listen to all your concerns, and ensure you feel heard. I'm the kind of person who is skittish around doctors due to having been shamed by them in the past for different issues like weight or lifestyle choices. Dr. Bliss approaches patients in a way that is very affirming and positive and I felt totally at ease expressing all my concerns to him. He gave me all the information I needed without any judgement. I had such a great experience here that I immediately established care for my 14yo here too. My kiddo has a lot of anxiety about going to the doctor but he pretty much echoed all the sentiments I've already stated in this review. After his appointment, he talked a lot about how nice Dr. Bliss was and I noticed he wrote "You guys are awesome!" on his exit slip. That's pretty high praise from a kid who allegedly hates going to the doctor! It's so rare to find compassionate country doctor vibes from a clinic inside the city. I will definitely be recommending Dr. Bliss to all my friends!

This place is truly dishonest. I should have read the other reviews before I had a yearly…read moredermatology checkup here. Same as the others - location is convenient, the doctors are professional and scheduling is simple. Quality of care is okay, but lacking when compared to dermatologists in other geographies. Then comes the bill - hence the 1 star rating: Neither of the items submitted made any sense at all and thus my insurance didn't accept them. (Again, this is a standard preventative that has had no issues billing at other providers). They had billed for a surgery when none was performed and other unique codes they must realize nets them the largest amount. When I called them, they said they would fix it and submit the correct CPT codes and they had made a mistake. Lo and behold, I receive a bill 10 days later for the wrong amounts they had submitted. This billing is a disaster at best, but most likely a fraudulent attempt at insurance overbilling. I would avoid this place like the dishonest, greedy practice they are.

The staff was nice but I didn't get to choose the pharmacy so it was sent across town and took a…read moreweek to arrive at the pharmacy. I never picked it up because the pharmacy was out of the way.

Heartfelt Thank You to the Emergency Room Team June 11, 2026 - afternoon/evening shift: I am…read morewriting to express my deepest gratitude for the exceptional care I received in your Emergency Department yesterday evening after breaking my ankle. During a very painful and stressful time, I am always astounded by the patience, kindness, and professionalism of the ED staff. I wanted to ensure that each and every individual who assisted me is recognized for their utmost dedication. Please pass along my sincere thanks to: * Front Desk Admission: Shannon and Jen - for their warm and efficient check-in. * Nursing Staff: Mike, Melissa, Baonie, Emily for their incredible compassion and pain management. * Physician Assistant: - Tyler James Ogden for explaining my diagnosis so clearly and follow up for Ortho Surgeon * Radiologist/X-Ray Tech: Tammy- for being so gentle during a painful procedure. * Transport Assistant: Aman- for getting me safely and kindly where I needed to go. You have a phenomenal team, and University of Washington always represents the absolute best of the medical profession. Thank you for everything you do. Sincerely, Candace G.

My husband was admitted to the Montlake ICU on the 6th floor on May 1st, and I want to express my…read moredeepest gratitude to the incredible staff who made his stay more comfortable during such a difficult time. Anthony, Lizzie, Eliana, Molly, and Abigail (PSS at the front desk) -- thank you for your kindness, attentiveness, and for always taking the time to explain everything so clearly to both of us. Your compassion and knowledge truly made a difference, and I'm so grateful for each of you. To the team on Cascade Tower, 6th floor -- Kait, Ian, Ashley, and Assa -- thank you for being so attentive and caring while we were on your unit. A special thank you as well to the charge nurse/supervisor who helped move us to another room to better accommodate our needs. That meant more than you know. Every one of you is doing amazing work, and it does not go unnoticed. I am beyond thankful. Aguilar Family