Before I get into the details of the picture shown, I need to mention that accidents happen and sometimes they happen on the day you really don't want it to- but it does. As long as no lives were lost, and no fights were involved all is fine. For us all is fine. There was a terrible event that happened; but, it was addressed very sincerely. I ordered a quarter sheet flagship Berries and Cream cake withe customized details on the cake. It was a birthday cake for 3 people. Shivon showed me a sample of what I would see. It was beautiful. Unfortunately, on the way to our house, the driver had a near accident. The cake was ruined. We needed the (surprise) birthday cake at the house before the birthday people came to the house so it would not be seen. The driver was supposed to be at my house before 10:00AM. He was making good time; but when 10:05 came, we started getting worried. When he did arrive he showed us the smashed cake you see in the picture. I sent the picture to Shivon and she sounded like she was going to have a heart attack! She profusely apologized and told me she was going to make this better. She went overboard!! I supposed knowing that there were 3 birthday people she made 3 separate different flavored small round cakes (not that little I might add!), a dozen cupcakes . I am not a fan of sweets; but, all of the cakes and cupcakes I tasted were excellent! And yes, per the menu very expensive- but for the quality, so worth it. I wish I had taken pictures of the cakes she sent. But, we were rushing around so much by that time, I couldn't. The driver however took pictures. So, if Shivon can get them up on this post, you will be able to see what I mean by going overboard! Shivon is more than just a salesperson she is a very sincere and empathetic person. We will definitely be back. The only reason why I gave 4 stars is that the delivery person should have contacted Shivon as soon as it was known that the cake was ruined so she could have started on a new cake, or at least prepared Shivon for a situation that she would not have had to freak out on! I felt so bad for her! read more

Sweet Lady Jane - Driver for Sweet Lady Jane Encino ."CAR SWERVED because a sudden stop had to be made" . Shivon was on this like white on rice!!! - Desserts Near Me - Encino, California

Triple berry , the fruits aren't fresh , very disappointing $16 per slide , not worth it when it doest taste fresh. There is no balance in the flavor , way too much sugar ! Wouldn't not buy it again. Chocolate Rugelach , order it and pay and didnt get it ! / not good service! Presentation box : amazing! Would i order again ? Maybe another items ! Lemonade was great Chocolate brownie was amazin. read more

It was our dad's 80th birthday so since it was a special occasion we decided to get him a special cake to celebrate. The cake we ordered was the Triple Berry cake. From an aesthetic perspective, the cake was beautifully prepared and would make a perfect center piece dessert for any dinner party, birthday party or special occasion. The frosting is dense yet still melts in your mouth and provides a wonderful contrast to the soft and moist cake with fruit filling. Our only gripe was one of the strawberries that was used for the inside of the cake had gone bad and spoiled the flavor for a portion of the cake. My niece had some choice words to describe the flavor she experienced and she stopped eating after biting into that rancid strawberry. After sniffing things out and scraping away the offending fruit layer, I finished the rest of her slice without any issue. read more

Sweet Lady Jane - Desserts Near Me - Encino, California

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Got a 4th of July Cake at the Encino location and it was great. Super friendly staff and the cake looked amazing! The triple berry is truly their highlight! Loved it! read more

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There's not a birthday gathering without a cake from Sweet Lady Jane. It's a tradition for us whenever there's a gathering that requires a cake. Whether it be birthday, baby showers, engagement and so on. It's our go to place for picking up a cake. They're always elegantly decorated and of course so tasty. Not only cakes, there's other pastries as well. Cupcakes, cookies, croissants and many more flavorful sweets. I used to alway pick up from the West Hollywood location as I was closer to there. Now that there's the Encino location, makes it easier. There was a time when they all closed down but thankfully that changed and they're back. This location is part of a strip mall so there's loads of parking available. A small little seating area outside but more inside. Then you have the amazing pastries on hands. They're have majority of the cakes available on site but if it's a special order, a few days before is recommended. Service is alway amazing. Cakes are exceptional and very filling. A slice goes a long way. Of course the favorite, the triple berry cake which is one of their specialty items. I just notice this time picking up a cake that it also comes in a cheesecakes. May need to give that a try next time. But regardless whatever you choose, you'll alway make a good choice. Pricewise has gone up but it's a given as it's everywhere. read more

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This is more of a recommend than an actual review, popped in for a slice of their cherry pie. All I can say is, it was the best cherry pie I've ever had in all of my 70 years on this rock. The crust alone was worth the price of admission, and the filling was sublime. Don't think price, think overall experience. Outstanding! read more

Ordered from Sweet Lady Jane in Encino and they are "toothsome threats". They come in a pack of 6 or 12. I got 6 but almost forgot to take a picture I had already eaten 2 when I realized " these pastries need to be put on the screen. I didn't observe the ambiance since it was a delivery. Next time I will go in person to pick more sweets due to their tip-top taste. read more

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My friend brought me here. I remember not liking their raspberry-lemon cake. Five years later, am back. This time around, I got their famous triple berry cake. It's delicious. Beyond cakes, Sweet Lady Jane also offers: sandwiches, salad,soup, pastries. The gal's behind the counter were welcoming and informative. Cute bakery cafe. Shared parking with a supermarket and other businesses. read more

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Service was friendly and impeccable. We got a flourless chocolate cake and it was full of rich chocolate flavor. I couldnt imagine eating more of this though its incredibly intense lol. Definitely an experience and looking to try more! read more

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Indulgence-noun;the art or practice of indulging. Gratification of desire. Let's face it, being a human is difficult. Responsibilities, expectations, social interaction. Every once in a while you just have to treat yourself to something that makes your senses happy. You can't help but smile when you walk into SLJ. It's a little pricey for sure but here's where that you-get-what-you-pay-for slogan gets used. The cookies, tarts, pastries and croissants are absolutely amazing. And, you can get a slice of most of the cakes on display. They are also well known for creating cakes to order for special occasions. And, there's really no one else at this level. Enjoy and go ahead and be kind to you. read more

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Wife got a Sweet Lady Jane pumpkin cheesecake for Thanksgiving! It was so good. Rich, sweet, pumpkin-y. Great way to celebrate with the family. read more

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Service was amazing, the young lady helping us was great, I have not tried the $90 cake---I did not mind the ask for a 15% tip of $15.00 which automatically appeared when I was checking out but why do places such as this have to nickel and dime customers with a $3.00 charge to use a credit card. Sweet Lady Jane certainly should be able to absorb the CC fees with what they charge for the cake. I hope the cake taste amazing but stop alienating your customers with these ridiculous extra charges it just turns people off. read more

My coworkers birthday I wanted to spoil her so we ordered the Lemon cake. It might've been the best cake we've ever had must try.!!!! Wow

Found MOLD in my slice of cake. For my birthday, I wanted to try the different cakes that they offered, so I decided to order a variety of 4 slices which was put into one box. I emailed management with this mold issue, and was hoping they would at the very least offer a complimentary slice for the inconvenience and traumatizing experience, but instead they just offered the bare minimum of a refund. They claim they make their cakes fresh daily which now I find hard to believe as it takes time for mold to form... I was 39 weeks pregnant and all I wanted for my birthday while being VERY pregnant was some good cake, and this ruined my night. read more

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The cake was overpriced for the quality. I don't mind paying for a good cake, but this one was honestly mediocre. For comparison, SusieCakes are much better. I ordered a 6-inch cake for $90, and unfortunately the fruit was not fresh. The raspberries tasted old and past their prime, and the strawberries on top also looked aged. Overall, it did not taste or look like a freshly made cake. For the price, I expected much better quality and freshness. read more

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Some of the worst customer service experienced by Jose. My child left some drops off water by the bathroom sink and he immediately came and yelled at us and our child for leaving water drops on the floor. I went and checked on what he was referring to thinking I was going to see something awful and I realized this individual was unstable and not fit to be employed. It was a few drops of water from handwashing and drying. He was looking for a fight today. This person was very irritated even when we were ordering. read more

Sweet lady Jane use to be so amazing. Their cakes are beautiful but they taste terrible now. Just awful. Even the cheesecake is bad. They get two stars bc the bars are still good. But if you want a good Birthday Cake go traditional and order custom from Hansens in Tarzana. They can make pretty contemporary things that taste really good or Susie cakes and Milk bar are pretty good for Birthday cakes. read more

I used to really love SLJ, but sadly the quality has gone downhill. I was a fan back to the Melrose location when it was like $5 a slice . Lately I'm in the valley, so I only visit the Encino location. Some of the cakes in the display are cracked and look improperly frozen and defrosted - unappetizing. The slices are smaller and inconsistent quality. The berry cheesecake is hit or miss with the amount of berry. The cherry pie is still good but smaller slices. The recent slice of carrot cake I got had mostly frosting. My old favorites used to be the triple berry (but now look cracked all the time and old), carrot cake, princess cake, coconut cake, and cherry pie. Please work on improving ... I am hopeful for your survival under new ownership. read more

Sweet Lady Jane - Carrot cake - Desserts Near Me - Encino, California

I hate to write this review, but the Sweet Lady Jane I fell in love with is no longer here. I was super excited to return after their reopening, but it just wasn't the same... We ordered a very large slice (the last) of red velvet, and it tasted terrible. It was dry, tasteless, and felt like a waste of such a beautifully decorated slice of cake. We also ordered a sprinkles cupcake and an oatmeal cookie. Of these three items, the cookie was the best, but it was hardly a standout. I hope this was an isolated case, but until the next time, if there is one, this is my sad but true opinion. read more

Sweet Lady Jane - Red Velvet Cake Slice was terrible - Desserts Near Me - Encino, California

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Delicious cake, food, and desserts! Shivon at Sweet Lady Jane made our visit truly lovely and exciting with her warm energy and attentive service. Such a sweet experience--we'll definitely be back! read more

I used to visit the Melrose Ave location a few years back, and their desserts and pies were hands down my favourites in all of L.A. The mixed berry pie and blueberry pie were always perfectly done -- juicy on the inside with that lovely crunch on the outside. I was also a huge fan of the mixed berry chocolate cake; it was moist and rich. The banana pudding jar was generously portioned back then, and the lemon bars and sea salt brownies quickly became my go-tos. Even the English trifle was quite good. Unfortunately, over the years, the portions noticeably shrank--almost by half. After they changed ownership, I thought I'd give it another go and ordered from this location. Sadly, it just wasn't the same. It's still decent, but it no longer has that standout flavour or texture I remembered. The mixed berry chocolate cake was drier and less tender, and the banana pudding jar had a slightly bitter, almost alcoholic note. The pies were smaller and lacked the juiciness and the balanced ratio of crust to fruit that made them so memorable before. I was sad and disappointed. read more

My daughter in law ordered an apple pie and a pumpkin pie for Thanksgiving. She also ordered 3 maple decorated sugar cookies for the kids. The pies looked lovely out of the box. I was very disappointed with the crust. Very thick and almost gummy. The apples were undercooked. The pumpkin filling was good. The cookies were not soft at all and seemed almost old. I believe she said the cookies were $6 each! I'm sure the pies were very expensive. I would go elsewhere to buy a good pie. I would definitely not recommend this place. read more

This place is amazing and a great B'fast place in Encino. The Manager is wonderful and all 0f the people there are efficient and pleasant. And , of course, the selection of pastries and cakes is A1 too. Very clean and inviting ambiance. read more

So glad sweet lady Jane in Encino recovered... thought we lost you! Friendly staff helped me order a pumpkin pie for a special Thanksgiving meal. The ordering process was super easy and so was the pickup process the day before the holiday. The place is very well organized. Not cheap, but great quality. Paid $60 plus tip for the pie. Nicely boxed and delicious. I'd skip the mixed berry cake and order a scone or something else, but that's just me! read more

I ordered two slices of the triple berry cake for delivery. I have ordered both whole cakes and slices from SLJ in the past and familiar with their quality. What was delivered was unacceptable. The cake was old and the berries were mush. The slices were anemic and less than half the sizes I have purchased before. It literally looked like someone split one slice of cake and put it into two boxes. The photo posted is how the cake was delivered. read more

Sweet Lady Jane - Desserts Near Me - Encino, California

$90 for a 6" inch cake with a side of MOLD!! Can you imagine how old a cake can be that has mold all over?? And guess what... all you get after your party is ruined and you are embarrassed in front of all your guests, is your money back!! read more

Sweet Lady Jane - Mold!! - Desserts Near Me - Encino, California

Perfect cakes! Every single cake that I tried just blew my mind. A bit pricey but worth the taste read more

Sweet Lady Jane - Desserts Near Me - Encino, California

Love this place! Service is amazing always! The treats are so beautifully crafted and always taste great! This store is so classy and the ambience is so welcoming. Definitely a must try. read more

Sweet Lady Jane - Desserts Near Me - Encino, California

Main reason I return is for the impeccable service. Shivon always recommends the best choices and makes the whole experience. The store is always set up so elegantly and my purchases never disappoint. read more

Literally the worst matcha I've ever had!!! It was grainy, not whisked and a sad green- clearly stale/low quality matcha powder was used. Super disappointing. It felt like they just dumped matcha powder into the milk. read more

Sweet Lady Jane - Matcha Latte - Desserts Near Me - Encino, California

Dry and crumbling Tripple Berry Cheesecake. I don't mind the price increase, but the cakes and pastries should still maintain its flavor and texture profile. It's unfortunate. Every business has gone through these rough patches the last few years and most will never be back to its former glory years. I hope they make changes for the good in the near future. Until then, good luck! read more

Sweet Lady Jane - Triple Berry Cheescake - Desserts Near Me - Encino, California

I have been a fan of sweet lady jane since they first opened on Melrose in the 80s. I'm a big fan of the princess cake. Hoping they bring Jane-Olies back. Will be going back for more cake! read more

Sweet Lady Jane - Princess Cake, my favorite! - Desserts Near Me - Encino, California

Christian was so amazing, he demonstrated professional and truly sincere charismatic help. It's not every day some one nice assists you. I was very appreciative for his help. Amazing and delicious ginger liking good cakes! Everything tatted amazing!!!! read more

The pastries here are decorated and presented well. However, I picked up a cupcake and was not impressed. The cake portion was dry and the frosting tasted grainy and oily. Overall the cupcake did not have a lot of flavor, just straight up sugar. For the quality, it is overpriced. I could make better cupcakes. Other than the quality, this Sweet Lady Jane shop is nice and convenient with parking. Just wish the taste was on par with everything else. read more

Get the tuna on a French baguette with a salad it's amazing it will not disappoint. Another favorite is the egg salad sandwich on sourdough.

Nice large individual sliced pieces of cake but very very expensive. Birthday cake served at a party was rather dry. Very decorative cakes of all flavorings, but not to my liking. read more

Amazing service and always so sweet when I come in. The turkey chili is THE BEST! so appreciative of this location too

I really wanted to like this place, but unfortunately my experience at the Sweet Lady Jane in Encino was very disappointing. Everything felt overpriced and the quality didn't come close to matching the cost. I ordered an omelette with chives, plus salmon and cream cheese, which came out to over $22--and it was cold, bland, and almost inedible. I also asked for a double shot of espresso, but what I received was the most watery cup of coffee possible. When I mentioned it, the waiter blamed their "very expensive espresso machine," which wasn't reassuring. To top it off, I tried a mini brownie with sea salt (and I mean really mini, about half an inch) for nearly $3, and it was so hard my teeth practically got stuck in it. Honestly, I don't understand how they think this business model works--high prices, low quality, and very little care put into the food. Extremely disappointed, and I won't be coming back. read more

Thank you guys for going above and beyond for the vision I had in mind. The cake the design the colors 100/100 read more

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I emailed a couple times and they reached out and provided a new piece that was great. read more

Sweet Lady Jane - Just opened my $13 piece of cake and the end looks like it's been eaten off of? Very odd. - Desserts Near Me - Encino, California