On Saturday, February 28th, 2026, my wife and daughter visited Carley's Formals in hopes to find a…read moreprom dress (we have purchased from here in the past). They were met with very young employees who they described as "very nice". The employee asked my daughter to sign a card consisting of her name, email, and phone number, but never explained as to why she needed to sign the card. During the "fitting" my wife said there was an older short blond female who they later found out was the owner of the establishment named "Denise". Denise was described as being very rude during their visit. At one point a dress was handed to my daughter with the lace corset straps untied by the employee. My daughter tried on the dress (with the help of a friend), but after getting the dress on realized it had a zipper in the back that had not been unzipped. They attempted to unzip the dress to remove it, but the dress would not unzip. They requested the employee help them, however the employee was also not able to unzip the dress. The employee then asked if she could remove the dress without unzipping it? My daughter explained that she was able to put it on without unzipping it, so she could take it off in the same manner. Denise then confronts my (juvenile daughter and her friend) in a very rude manner accusing them of damaging the dress. Then begins to yell inside of the store at my wife. Denise tells my wife that they have a policy that only the person trying on the dress and employee's are allowed in the fitting rooms, that my daughter & her friend damaged the dress and my wife was responsible for the damage. My wife attempts to explain that the zipper was non-functional when it was handed to my daughter and asked if was their policy to not have anyone else in the back, why was it allowed? Denise continued to yell in the store at my wife and her employee's and stated "And that's why we have the policy, because of people like that". During this interaction the entire store stopped shopping and watched Denise belittle my wife in front of her family and other customers. Denise was very rude, unprofessional, and will never have to worry about anyone in my family ever buying a dress from her again. If you're looking for beautiful dresses and great customer service, please go to Bella Esposa at the Carolina Outlet Center in Smithfield! PS for Carley's Formals: Please don't give your standard "copy and paste" response as you normally do, if you want an honest review you got one!

The moment we walked in (WE WERE THE ONLY CUSTOMERS THERE ) we were asked what the occasion was? We…read moresaid for our daughter's senior prom. We were immediately asked by the owner -short blonde hair- do you have an appt? She went to explaining that they could go ahead and see us bc they had availability but if they didn't we would not be able to see the dresses. Considering this was our first stop and first prom we were not aware of needing an appt to prom dress shop. Very awkward feeling. No video, no cameras, no FaceTime allowed! I do have to say the ONLY person that made us feel welcome there is the lady assisting us with the dresses (I don't remember her name but she had curly brown hair) Unfortunately we didn't find anything in the end but honestly the way the vibe / atmosphere in there I don't think I'd give a penny! Before leaving I asked to use the restroom... it seemed to be a BIG issue and I almost said don't worry about it but the two girls decided finally who was going to show me where the restroom was. After being the only customers in there for about an hour I don't understand the big deal of having an appt if you want your business to succeed... making your customers happy should be #1. Don't turn them away if it's "too booked!" People like us drove an hour to your business to feel awkward the entire time! This is a place where you should make your customers feel happy, excited, and beautiful... not feel awkward! 1st tip I would give is making the customer feel special the moment they walked into your facility! If you're looking for a beautiful dress try BELLA ESPOSA in Smithfield. They are helpful, NICE, laid back, and the prices are affordable! The girl that helped us deserves a 5 star however the others would get a zero star if able.

very knowledgeable about products and accessories, foud exactly what I was looking for and didn't…read morehave to wait for someone to greet me!!! I would definitely recommend this place of business to anyone. the manager on duty rob went above and beyond to assist us!!! Thanks rob!!

Good service and great advice given on the vape I bought... the clerk was very nice and easy to get…read morea long with. He gave me great instructions and nice smiles. I will definitely be coming back to get more supplies from them.

Diffusion is totally sucking me in as my new favorite vape shop. It's not a bs shop like most of…read morethose also lingerie / xxx / head shops. It's a straight up vape only shop. With staff that builds, reviews, does research and welcomes everyone like it's home, you really can't go wrong. They have a great supply of juice, mods, RDAs, building materials, basic materials, and everything else you can think of - if they don't they just might order it for you! If you want a real shop with real people (with real brains) this is the place for you. Nothing compares within several counties!

This store is located on a main street in Selma. There is street parking. They have limited hours,…read moreclosing earlier than most places. I took my grandson here to buy a gift for his mom. They had exactly what he was looking for. Of course, he found several things he wanted as well. The selection is huge with anything from action figures to comic books. I got a pack of Pokémon cards that was a good price . Customer service was great and we signed up for the rewards program because we will be back .

Can't say enough about their kindness and excellent customer service. They went out of their way to…read moreget an order to me under a time constraint and were extra helpful when part of the order had an issue. would happily buy from them again!

Excellent customer service! Very friendly, trustworthy, above-and-beyond-type staff!…read more My experience was fantastic with this store. I have to admit, I did not actually come here for sports equipment, but to return some U-Haul supplies that I had left over from an out-of-state move. It was late, I was in a hurry, and it turned out that the location I had purchased them from had done something very wrong when selling me the supplies. Elsi was a champ; she took down my information and promised me she would contact me after the weekend to issue the refund. I had to trust her; I had a flight to catch. She called Monday morning and settled the issue, even though it required escalation and follow-up with her superiors. It is very rare for me to see such integrity and dedication today, much less from someone who had virtually nothing to gain from doing it. Even though I didn't purchase any merchandise from their fully-stocked, exquisitely organised store, I can vouch for the character and ethic of the staff. I fully recommend that you check out the store; I believe that they will pleasantly surprise you with their products, and I promise that their customer service will be everything you could hope for. Best wishes, Superfans!

Yesterday I have been to the store and I met the owner who was very friendly with me I asked him…read moreabout torch lighters and he give me the best torch ever I had I would like to come back and buy more product here the price is just right $2.99 for a wonderful Torch Hill Torch.. I definitely come back and buy more torch lighters

Had a great selection of products, and was clean and organized. Staff were informative and helpful…read more Also had a huge sale so was able to get a great deal on a new pair of waders! Will definitely go back to shop again!

This is the only review you need to read:…read more This place is awesome. The archery guys are very knowledgeable and tuned my Mathew's up real nice. They have a great selection of hunting gear and carry top notch products. The guys behind the gun counter are super helpful and can get you what you need. 6 stars

Is good tobacco smoke I love the people working there and there have everything else they have…read moregood THC A oh yahoo