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    Lake Geneva Pool And Spa

    3.0 (4 reviews)
    Open 10:00 am - 2:00 pm

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    Response time

    8 hours

    Response rate

    100%

    Services - Lake Geneva Pool And Spa

    Pool chemical testing and balancing

    Pool cleaning

    Pool installation

    2 More Services

    Pool maintenance

    Pool winterization

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    Recommended Reviews - Lake Geneva Pool And Spa

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    3 days ago

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    Timothy P.

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    2 months ago

    i've never heard of such a ridiculous price to paint a pool slide. $5200 you could buy a new one.

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    Timothy P.

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    1 year ago

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    Timothy P.

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    4 years ago

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    Splashtime Pools and Spas

    Splashtime Pools and Spas

    3.8
    (9 reviews)

    Do not use if you have an above ground pool. They do not care about you at all. We bought a…read moreheater from them. When they closed the pool they didn't empty the water and blamed us that the heater needed to be replaced and so we ordered a new one. They said it was due to our chemicals, which were always balanced. They installed the new heater and cut the liner which caused a leak. They told us they didn't do it. They didn't have time to fix it as their son got hurt. The pool wasn't leaking before the large cut in the liner where they installed the liner. They decided to come out to repair the liner. It didn't work. It was a bunch of blue goop brushed on. Again, they told us it was our problem and the people that installed the pool. I had a pool leak rest of the summer. I didn't pay the second half of the heater as my pool was leaking. They refused to fix it. I had two companies out here to look at the damage. This leak was not due to the original installation. It was from the install of the new heater where the tear was and the repair didn't work. It was an obvious slice where they installed the heater. Also when these companies came and looked at the old heater and they could tell the water wasn't emptied out of the heater when they closed the pool. Communication is horrible, they don't respond. The one gentleman who helps with chemicals is phenomenal, but other than that, the emails they sent me were mean. I paid for the other half of the heater as I had no choice. It was costly for me to continue fighting for a liner. Find another source if you can. They do not care about their customers and they take no responsibility for their work. They only have time for their in ground customers.

    Ever since I got my swim spa from a different company , I've had nothing but problems and…read moreSplashtime gave me an opportunity to try someone new and they have been amazing. The response time, the customer service, the resolution to any of my questions has been spot on, and you would not go wrong working with this company.

    Poolblu

    Poolblu

    3.0
    (2 reviews)

    Big thank you to Cody who was out cleaning our condo pool today when I discovered that my door was…read moredouble locked and I was gonna have to call locksmith. He offered to help me to see if he could get the door open and thankfully he did so I didn't have to call the locksmith thank you again Cody and the pool looks great. He took time to clean our pool and talk with my grandkids and just a wonderful experience. Thanks again.

    As a prior annual customer, Poolblu was exceptionally disappointing with their service this year…read more I called to book my spa startup four weeks in advance and asked them to get back to me for a price quote on a new spa heating unit. I had asked them to do the same the previous Fall. Not only did I not hear back from them on the heating unit, but they no showed on the day of my appointment. When I spoke to them, they apologized and had to rescheduled my appointment. They said they would get back to me in a couple of days on a price for the heating unit, which again never happened. So, I bought my own heating unit for them to install. On the day of my rescheduled appointment, the technician showed up two hours late. When the technician finally showed, he installed the new heating unit and we began to fill the spa. The technician failed to check all of the couplings, so we had three leaks, He tightened the couplings and then we began to fill the spa. The technician asked me if it was ok for him to leave, as it was going to take another hour for the spa to fill. He gave me his cell number and promised he would come back that evening or worse case, the very first thing the next morning if I had any issues. Unfortunately, when I turned on the spa, I did have issues and I placed multiple phone calls and left voice messages to the technician. He never returned to my house as promised, nor did he even return my phone calls until a day and a half later. When he did finally call, he told me he was on vacation and he could not help me. This company has grown too fast and their service, or lack thereof, is pathetic. I would highly recommend if you are considering using them that you look for a different provider.

    Lake Geneva Pool And Spa - poolservice - Updated June 2026

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