I was extremely impressed with this shop, and the customer service I received while I visited! I…read morelive in California and actually work in the same industry (B2B sales) and so I am wildly familiar with all types of smoke & vape shops. Vape & Smoke Shop in Biscayne is my friends local smoke shop, so while I was visiting we stopped in to buy some disposables. The cases & displays were gorgeous and well organized, the employees had substantial education and product knowledge, and they remembered my friend by name which was a huge plus! Shayla helped me out and was wonderful! She was warm, welcoming and helpful - not only with the products, but also had some great local recommendations for nightlife! I will absolutely be visiting this store again and hope to meet Shayla once again!

Really bad consideration on items and price, i wanted to get a glass water bong that it had a crack…read moreat the bottom (price 24.99) so i asked the vendor if it was posible to leave it at $20.00 and he said that it was final price, i think it was really inconsiderate because i was making a purchase of around almost $70.

(5/29) I can't give a full review of this vape shop yet, but I'll offer what I do know…read more I placed an order the morning of 5/24 totaling about $42. Within just a few hours I got an email notification stating "Your order is on the way". Pretty sweet, right? Only... The order is not on the way. A shipping label has been created, but that's all. It is now 5/29 and no updates to the shipping status have been made. I read a number of reviews of thesmokybox before ordering and several of them lauded the company for getting their product to their door in 3 days 'even though they lived across the country', which influenced my purchase. I'm not concerned about the products themselves, if they eventually send the items I ordered they'll be the exact ones I could've gotten at any online vape store. So far though, we're not off to the best start here 'thesmokybox'. (5/30) So, a couple of hours after this initial post, my package has offically been mailed and should be here in 3 days. Plus 1 star. We'll revisit this review once it gets here. (6/2) - Order arrived and everything appears to be in order. Plus 1 more star.

Ask and you shall receive. I wanted more options for zero nicotine vapes and they got a bunch. Fair…read moreprices and friendly staff :)

Service was outstanding with the clerk was very knowledgeable! I would recommend to my friends.read more

They have plenty variety, the service is always amazing and the value of products are top quality.read more

Finding a solid smoke shop in Midtown can be a gamble, but Smoke Society is the real deal. The guy…read morebehind the counter is a legend--super charming and just a naturally friendly person who makes you feel welcome the second you walk in. He's not just there to ring you up, either; his knowledge of the products is insane. You can ask him anything and he'll give you a full breakdown of exactly what you're getting. It's rare to find a shop with this much personality and actual expertise. Definitely my regular spot.

STAy AWAY; I bought a water pipe from this guy Arab and tipped his store worker. Came back to…read morereturn it because it is quite literally a piece of garbage with awful drag that hits like garbage. It's an embarrassment this guy even sells piece like this, bad quality and value. They then tell me that I can't even exchange it for something else after barely using it once and multiple washes. The bong looked like it had never been used. I understand not giving me my money back but not even an exchange. The guy who runs this place is a SCUMBAG, Stay Away .

Im in love... great service, and they have a whole out door lounge to enjoy your purchase!!!read more

I bought my first vape from them after the sales girl figured 3 were broken and leaked and told me…read morethe one I was buying and leaving with was ok. I was traveling to Nyc that day so didn't want to break the seal. When I got to Nyc it was dead and empty. I went back to ask for sales girl and a guy told he could help then told me that there's nothing they could do because I left the store with it which I think if they sell a faulty vape, they should replace. They guy didn't even ask to look at it but just said No! So STAY AWAY! from this shop or if u go TRY YOUR VAPES BEFORE LEAVING THE STORE!

Highly recommended "BUT DONT BUY THE JELLY BRAND GUMMIES MADE BY NOTYOURBAKERY.com". They have…read moreabsolutely no potency now and you are going to throw away your money.

I walked in to purchase a simple bong. From the get-go, the surly woman at the counter treated me…read morerudely: "All bongs are $200! All!" I have seen ads for other stores for small ones for ~$50. This was mid day and the place was empty. Very poor experience. Maybe because I was an older guy? One star in order to submit this review. They suck.

I informed the young guy at AYR on Daniels Parkway in Ft…read more Myers that I needed a high CBD RSO syringe for my ill health and inflammation but instead found out at home that sold me a high THC product with zero CBD. Leaving my dinner party and returning the high THC product I had to find out I was deceived since there was no high CBD syringe 1:1 available. Upon complaining I was gaslit and literally verbally attact by two young male and one feisty female. I've never been treated so badly at a dispensary and I go to many, certainly not any longer to this one. I'm still shaken by such poor non existent customer service. I also feel I was overcharged for two other products I purchased there last night. Not a good place.

Clean store, well managed and operated, all the employees are friendly, and the manager is a gem…read more The products are good, clean, safe, and moderately priced, and there's always a deal going on. Everything is professionally dressed and has medical aesthetic, no hippie vibes. This is one of my regular dispensaries and I will keep coming back.

the coolest shop in the area, all type of snacks and drinks from around the world. they also have…read morenice clothes and sneakers

From the owner: One-stop shop!…read more •Smoke Shop •Foreign Snacks & Drinks •Vape buy 1 get 1 free •Tobacco & Wraps •Cigarettes •Hookah •Hemp •Delivery Service •Embroidery •DelEx money transfer and bill pay And many more services!

Charged me $11 for a can of sparkling water that I have never paid more than $1.99 for (usually…read moreit's 2 for $3!) I had come in from a bike ride and had opened the can before they told me the price so it was too late to put it back but it felt like theft. I argued and explained the price had to be wrong (it was water after all) but they said there was nothing they could do despite me telling them I would have to write a review. I honestly hate leaving negative reviews but this felt like a situation that called for it.

This place is awesome. The staff are all really friendly and helpful. I've been suggested items…read morethat I regularly buy now, and they even keep me updated when something I want is out of stock. Lots of cool stuff and great music.

Love shopping at this location. Staff is great, especially Michael and Ryan always with great…read moreservice.

If I could leave -5 stars, I would. This is by far the worst shopping experience I've ever had at…read morethis location. I gave this place a second chance after a bad experience with one of the employees, and today it was even worse. The woman helping me today was extremely rude, unprofessional, and clearly not trained in basic customer service. She spoke with attitude, was irritated when I asked to see an item, and refused to provide her name when I asked. Instead of helping me or recommending products, she rushed me and kept saying they didn't have anything for $15, even though I came prepared to spend over $150 because I just renewed my card. The service was loud, careless, and rude. If management reads this: your staff needs serious training. This location keeps losing customers because of the way your employees talk down to people. I won't be returning after this.