My AC Unit was not working properly over the weekend. I called Vital Heating & Air first thing…read moreMonday morning and spoke with Matt. He told me he can have someone out the same day (afternoon). I received a text that Mark was on his way and he showed up as scheduled and advised. I explained the problem and he started working on the outdoor unit. He never went to the basement where my Unit is located, only outside. I asked him if he would advise the cost of the repair before doing the work and he said yes and reminded me of the $85 Diagnostics Visit and I said ok. 15-20 Minutes later Mark said he replaced the Capacitor and the total was $300. The AC was working and I was satisfied, but a little disappointed he did not advise the cost before repairing. But the $300 to me was very fair and I was still happy it was repaired. Three days later my AC was not working again so I called and spoke to Mark. He seemed busy and uninterested in my issue (but that may be my misunderstanding his tone). He told me he could not come that day, but possibly the next morning but more than likely the afternoon. He said he would contact me in the next few hours to let me know what time he could have someone to me the next day. Over four hours later I had to reach out to him to find out when he would be there the next day, but he said it would be tomorrow afternoon (I needed morning). So I said disregard, I will find another company. I purchased a whole new Furnace and AC System from another company. I would have used Vital Heating & Air for the replacement if Matt would have contacted me like he said he would. And, I found out that Mark installed the capacitor without tightening it correctly and it fell inside the unit and burnt the electrical and kicked the breaker, which caused the unit to stop working.

Came out within minutes of my call on a Saturday, and again on Monday twice until it was fixed…read more Great Service.

Called the team for a second opinion after a scary report from another company that seemed over the…read moretop. Had no problem getting an appointment the next day and the technician (Corbin) was on time and very polite. He did a very detailed inspection of the furnace and even got in my crawlspace to check all the exhaust lines. After about an hour of inspections he said my furnace was old but safe and helped talk me through signs to watch for. They sent me a easy to understand breakdown of what he found and price options for replacement so I can budget for a new unit. All of this and the service call was free, since they were doing a second opinion. I know 100% who will be replacing the furnace for me, Irish Air.

Was looking to update our HVAC system. Interviewed several great local companies. For overall value…read morewe chose Irish Air and we weren't disappointed in the least. From our salesperson Jake to our installers everyone was great. Communications,professionalism, timeliness & knowledge were all outstanding. We couldn't be happier with how things went.

Professional, courteous, and prompt. Marlon was able to come a day early from a cancellation, he…read morequickly found the issue with our air conditioning unit, got it replaced, checked the levels and was on his way. Our unit is very old but Marlon got it running like new. Appreciate the excellent service.

My furnace wasn't heating the home. My home warranty company contracted M&B. They were able to get…read moreme in the next day. Mark came in the timeframe he said he would. He identified the issue, had the part with him and had it installed quickly. No nonsense. No upselling like you get from chain/corporate places.

I used them to repair my ac and a leaking faucet. They did a great job on both projects.read more

In November 2024 the technician from Efficient came to our house in Indianapolis to drain and…read morerefill our two water heaters. Through his incompetence, he flooded the entire basement, including the finished part. We have been out of pocket almost $7000 for the cleanup and repairs, and the owner of Efficient has ignored our invoices, phone calls and emails. He apparently has no intention of reimbursing us. We even had to contest the charge for the service call on our credit card, because he refused to refund the almost $500 we had paid the technician for a year's service plan just minutes before being told that our basement was flooded. DISHONEST COMPANY

I bought a Nordine 80% 70KBTU Furnace & a 2-ton AC & coil on 10/1/25. Every time the furnace…read moreswitched on, the enducer motor made a noticeable clicking noise as it drew in air through the roof jack. I was worried that the bearings were bad, so after 3.5 months of listening to it, I called to ask about possibly having bad bearings. Kirby sent out an employee to check it out. They replaced the enducer motor part, and it continued making the same noise. They replaced that one, and the noise continued. Robert Kirby came out and listened, and thought it might be the roof jack causing some air obstruction, so they replaced the roof jack. That made no difference. They wanted to charge me around $395 and I talked them down to the price back in October of around $345. This was before it was installed. To make a long story short, the enducer was replaced at least 2 times. There was no change in the noise. Over 3.5 months, they'd made 5-7 trips out to figure out the problem. Robert came out twice, one day with Steve, the rep from their supplier R.E. Mitchel Co., and they took the motor part apart and looked at it. Robert told me that Steve said that was the motor Nordine used in all sizes of their furnaces, and there was nothing they would do about it. I'd brought up possibly insulating it during the meeting. Robert knew what to use. They sent out an employee to insulate it, and it cut the noise in half. I wish they had a deeper understanding of the Nordine furnace up front. That's why I gave them 4 stars. They tried to figure it out and fix it. I would not have bought it had I known. The flange on the new roof jack leaves an inch of space with the slope of the roof. The gap has been stuffed full of silicone and will probably draw attention during an inspection when I sell the mobile home. I'm unsure if the motor bearings are being strained and will eventually give out. I've ended up spending 3.5 months with this problem on my mind. I have a furnace that has a defective or strained enducer motor. I appreciate that Robert promised me a free '26 fall inspection and '27 spring inspection to check on the motor. Although I wish we didn't have to worry about it. I was billed for the roof jack even though it was not the source of the problem. I told Eileen I'd split the cost with them. Her compromise has me paying $50 more than my half. I'm dissatisfied with that, as it was installed as a result of their misdiagnosis in the first place. Kirby Heating & Air was recommended to me by a friend who has retired from owning a commercial heating/air company. Kirby is a good company with a very qualified staff. I'm not happy with how my furnace purchase finally turned out, but I am grateful for the effort they made trying to make it right. Use Kirby Heating, but do not buy a Nordine product.

They have helped with my older AC unit. Said my refrigerant in unit is kind low. I will be calling…read morethem to come back out sometime soon this summer to help with that. They are friendly and provide a good reasonably priced and prompt service.

I had the whole day set aside to replace my HVAC unit. When they arrived I was told I would need…read morean electrician or the AC would not be working. That's great, my house was as hot as an easy bake oven. I scrolled through Yelp and left a bunch of messages until I talked to a real human ( thank you KJ). The tech arrived in less than 2 hours, gave me a verbal estimate, had what he needed to do the work in his van. He could talk to the team to find out what they wanted done, ( I do not speak electrical). In less than an hour he was done. My little home now feels like a mini fridge. Thank you KJ!

Highly recommend! Tech arrived on time and immediately checked in with us to begin install…read more Communicated throughout the process and made sure everything was exactly right, including using our smart home thermostat! Couldn't be more pleased! Thanks!

Deputy Heating and Air will always be my go to company. I have had to have then come out twice this…read morewinter (two different problems) and they are consistently great. They work with you to schedule quickly and easily. The representative who came out was professional and took time to explain things to me. He was very respectful of my home and made sure that I was comfortable with explanations. I literally have nothing bad to say about them.

Dryer vent clean out…read more My dryer was not drying my clothes well. Took a long time to dry and then to the point where it was not drying at all. I suspected that my vent was clogged so I went outside to check and sure enough I could see what looked like nesting. The vent is very high up on the outside wall and I don't feel safe climbing up there. I used RescueDuct before and was very pleased with their service so I set up an appointment for today. Once again I was pleased with their professional and friendly attitude. I was shown what was the problem was and turned out to be a huge nest blocking my vent completely! I was so pleased with the service and feel that I was charges a fair price. In the near future I would like for them to clean my ducts throughout my house. You will not be sorry that you hired them. Thank you RescueDuct!

When our renters moved out, our home was completely disgusting and unbearable. This company took…read moregreat strides in cleaning not only the air system, but each vent throughout the rooms. The air quality was improved almost immediately. The technician was completely friendly and professional. We were indebted to his service and would use them again without hesitation.