Not sure why there is only 1 review. Jose has been great, responsive and just a genuine person. The…read moretask I needed was simple so I can't comment on their performance on difficult tasks. While all the other companies tried to charge me more money knowing the task is simple, I think Jose has been genuine bought his own parts and got it done. I am definitely going to hire him for more tasks and will refer him to my neighbors and friends

From the owner: Family Owned, Certified HVAC professional with over 18 years of experience. Residential &…read morecommercial services in repairs, installs,maintenance and more. We provide high-quality, reliable service. We're always on time for appointments, We do our work quickly and efficiently AND leave your home & business clean and tidy. You can always expect honest estimates without trying to upsell you on unnecessary services. We are customer-oriented and go the extra mile to make sure our customers are satisfied with our services

With the freezing temperatures, we had a water line burst and flood our furnace. I called Chapman…read moreand they scheduled us for both repairs the same day. The furnace tech diagnosed the furnace as needing at least a new control board and couldn't be sure other parts weren't bad. The furnace was full of ice. Based on the price of the potential repairs, it made more sense to replace the furnace. The installers arrived first thing the next morning and we had heat around lunch time. Everyone from Chapman was clean, courteous and did great work. It wasn't cheap for any of this, but we feel that the prices were reasonable, especially since we were 100% done the very next day.

Do NOT waste your time, like they did mine. Man was 45 minutes late (I learned he will not stop…read moretalking). Learned his entire life story, he said many questionable things and some foul language. Was in my home for over 2 hours. Gave me a quote for new unit $18,000. The quote from the company I decided on is the exact same equipment I will be getting for $10,000 less. Tried to get me to schedule before he left and said he would take $200 off, thanks but no thanks!! He saw a woman and tried to take advantage, or maybe that is their typical cost. But get another quote before picking this joke of a company.

I did a fall cleaning on my furnace to prepare for winter, when I turned it on, the thermostat no…read morelonger worked. I called Action Air. The Technician came out and charged $312 to reconnect one lose wire. Took him 5 minutes to fix - what a rip off!

What an idiot. They parked in front of two other properties and not in front of the person that…read morehired them. They are blocking my mailbox so I can't get mail.

I'll keep my 5 star review. We decided to get a new air conditioner, got several quotes and Rob…read morewas the only one that diagnosed the entire issue with our air conditioning (needed another return and register in an added on master bedroom) instead of just getting a larger air conditioner that other quotes pushed. Loved the service from start to finish.

Tech was very knowledge nice and friendly. I would definitely hire them again. They came later…read morethan expected but got the ac working again

We love working with HomeSense Heating and Cooling. I have been a customer of theirs for over a…read moredecade. I always feel that they are giving us honest information and appreciate all of the communication touch points from booking to when the technician is arriving and follow-up after the visit. We've been lucky enough to have Darren for most of our visits and he always puts my mind at ease. We also are signed up for their annual membership, where they come twice a year to tune up our air conditioner and furnace when the seasons change. It's reasonably priced at $99 and helps keep us on schedule and everything operating smoothly. If you're on the hunt for a heating and cooling business, I highly recommend them.

These guys will rip you off. They installed a 2ton unit for my 2100 Sqft house. 2ton is for 1200 or…read moreless. Ive tried to tell them and they told me they would only replace it if I paid them 3000 more dollars after I already paid them 13000. they have since ghosted me because I refused to pay them more money.

My dryer wasn't working well and kept giving me notifications that there was an air flow problem. I…read morefinally had time to call and have someone come to clean the vent. Family Heating and Air was able to get me in with next day service. Wow! I'm so glad that I called! Blocked dryer vents can cause house fires, and now I'm at lower risk because I've had the vent cleaned. I called our regular HVAC company and they don't do vent cleaning. I called another HVAC company that we've used and their price seemed high. I discovered Family on Google and their had exceptionally high ratings so I called. Not only were they super friendly and kind, they were able to get me in the very next day and at a very reasonable price. Clay, the service tech, was on time and super personable. He got right to work and had the vent cleaned in no time. And when he showed us what came out, I was mortified. I'm very grateful the house didn't burn down and that my dryer will actual work now!

I had a one gas furnace in one of my rental units that went out after 34 years of service. I hired…read morethese guys to come out and install a new system. The prices are very reasonable and the service from everyone at the office to the techs in the field were amazing. They are fast and efficient. They had a new unit installed in no time! The follow up service was great as well. A great group to work with. I will hire them again! Thanks guys for getting this installed before Thanksgiving! They also offer financing and have some very good options!

We have been using Home Heroes for over a year and have experienced all of their services. We have…read morebeen extremely happy with all aspects of each service. In addition to the quality of workmanship and professionalism I also want to add a very positive attitude. From the ladies answering the phone to the people who show up at our house, everyone wants you to be satisfied. That's a rare experience in today's market. Saturday my wife fell in the bathroom and broke the toilet. I sent a text to Home Heroes Saturday afternoon and got a call Sunday afternoon with concerns about her and promises to address repairs quickly. They called Monday morning, showed up that afternoon and installed a new toilet by 3:30.

Made a request on Yelp. Home Hero's reached out. Made an appointment and the communication was…read moreclear. Donovan (the HVAC professional) came out and did a great job. He look at both the in inside and the A/C unit. He was so nice and did an excellent job on cleaning and inspecting everything. I highly recommend Home Hero's!