Fantastic experience as first time using auto repair on Central Coast. Car drove smooth as silk and…read moreexterior wash was a pleasant surprise. Matt Miller was great and we will be using Villa for all our auto repair needs.

This entire experience was an absolute rip-off and deeply unprofessional. We needed a basic…read moreinspection after our insurance company totaled our vehicle so we could obtain a salvage title. That alone cost $400. Afterward, we were told an additional $1,100 in repairs were required--many of which were grossly overpriced. For example, the tires they quoted were nearly double what I could have purchased at a tire shop. A rear fender reflector--$7.99 on Amazon--was quoted at $30 here, with the excuse that it had to be OEM from VW. Fine. We waited two weeks for the part to arrive, only to be told they ordered the wrong reflector. Another week passed before the correct one came in. When we finally returned, the reflector installation took 15 minutes. I specifically asked if we could wait for it, but was told to leave the car because it was "in a long line" and might not be ready until the next day. Thirty minutes later, I got a call saying it was done. In total, this required four separate trips, over 100 miles of driving, and not once did we receive an apology, acknowledgment of mistakes, or any offer of a discount. Instead, I was met with dismissive responses like "it is what it is" and "it's always something." The person I dealt with was snarky, condescending, and completely unconcerned with customer service. Mistakes happen--but the attitude and lack of accountability here were unacceptable. I would NOT recommend this place to anyone.

Highly recommended. Honest and genuinely friendly people. I scraped my front bumper when backing…read moreout of my garage. Some highly rated bodyshop quoted me over $2.5K for the repairs. I did more search and Dent Shop came up. From past reviews, I could tell this is the right place to fix my car. No frill but will give me the best value. I stopped by and Mark took a look and told me that he'd grab his stuff. Minutes later, he came back with a bottle of "magic potion" and wiping cloth. Minutes later, the scraping marks were gone. No charge, just a friendly handshake to say goodbye. There are "highly rated" and there is highly rated. The Dent Shop is the later.

Excellent workmanship. Mark and Mike went the extra effort to make this repair a pleasant and quick…read moreexperience. Quality paint and dent work; very happy and super satisfied customer. Will definitely recommend to friends for body and paintwork on classic to modern cars Before and after photos......

I brought in my SUV in which a dent in the side door. I had gotten quotes from other body shops,…read moresome were quoting me over $4,000 to have the dent repaired. At minimum, the other shops were quoting me $2000. The shops were recommending very invasive methods to repair the dent that seemed unreasonable. I was super stressed over the high cost and I went to Rainbow for one last quote. John looked at the dent and quoted me $1300. He explained the estimate and the repair process clearly to me which I appreciated. John was kind and I didn't feel pressured to make a decision at the time. My car was fixed within a week and looked brand new. Two years later, it still looks great!

I had panels of my car repainted by Rainbow where the clear coat was coming off. They did high…read morequality work, reasonable prices, and a quick turn-around. They also helped with transportation to and from. I highly recommend this business!!!

They did a great job on our car after a fender bender. The communication was good and they even…read moreoffered to drop off the car. We were updated on the status of the car throughout the process. Robert was great. Feel safe dropping the car off for repairs here. Happy Yelping!

I don't do many reviews but this is ridiculous. Went in to get an estimate I've been a loyal…read moreCaliber Collision customer for years, always trusting them with my vehicles (including high-end ones) without issue--until now. In October, I brought in my car for repairs/painting. They informed me a part was needed and would be ordered. Understanding potential holiday delays, I followed up in January--only to be told the part had been ordered but it was "someone else's fault" for the delay. Fair enough, I waited. In February, I called again: the part was in, but then they asked when I'd pick it up. Confused, I reminded them the work included painting--they responded they weren't sure they could even work on my car because it's "high-end." This information would have been incredibly helpful back in October, saving me months of waiting. The representative said a manager would call me back. No call came. Two weeks later, I called and spoke to someone claiming to be a manager--they promised to look into it and call back. Again, nothing. Now in March, I called once more: the manager was "out of town," they needed "approval" to proceed on my vehicle, and--surprise--no callback followed. I've been patient and reasonable throughout, giving them every chance to resolve this over multiple months. This level of disorganization, repeated broken promises, lack of follow-through, and sudden hesitation on high-end work after initial acceptance shows a complete disregard for my time, trust, and business. I will never take any of my cars to any Caliber Collision location again. It's disappointing to end a long positive history this way, but the lack of respect and professionalism is beyond tolerable. If you're considering Caliber, think twice--especially for anything specialized or time-sensitive.

Vintage Auto Body exceeded my expectations from start to finish. From the very first phone call,…read moretheir team was responsive, professional, and took the time to clearly walk me through the entire process. Once they began the work, their thoroughness really stood out. After removing the damaged parts, they quickly identified additional issues underneath and proactively reached out to the insurance company to make sure everything was properly documented and covered--something I really appreciated. When I picked up my car, they took the time to go over all the repairs in detail and made sure I understood exactly what was done. The quality of the work speaks for itself--my car looks amazing, like nothing ever happened. They also provided a lifetime warranty, which gave me even more confidence in their work. Overall, a smooth, transparent, and professional experience. I highly recommend Vintage Auto Body and would absolutely return if needed. TESLA Y, Tesla approved vendor.

I had my Jeep fixed there after a guy backed into me. His insurance (Geiko) paid for the repairs…read more Don and Donald were nice and called the rental car folks over to pick me up. Don kept me informed via text. They had it done in a week as promised. It cost me a little for a broken license plate frame unrelated to the dent. I appreciated Don looking out for me. I was super impressed with how well they matched the paint given it is a 2011 and sits outside at the beach! You cannot tell the difference at all! Great job by the painter!

I recently discovered a couple of small dents on my passenger side door…read more Upon making this discovery, I took my car to my favorite body shop, five-star-average Los Osos Auto Body. Instead of giving me an estimate, the customer service representative there (Travis) referred me to DentPro. Travis told me that auto body repair would be overkill -- and overpriced -- because they would sand and paint the car, which was unnecessary, since the paint hadn't been broken. Travis told me that Jeff at DentPro was "an artist," with whom his shop worked frequently, and who could repair dents in which the paint wasn't broken much more affordably than an auto body shop could. I immediately called and texted Jeff at DentPro, and waited to hear back. A few minutes later, I coincidentally spotted Jeff's truck (which I recognized by the large "DentPro" label, on the side), driving alongside me, rolled down my window, and asked him at a red light whether he had time to take a look. He said he did, so we pulled into a parking lot. He gave me an estimate and an appointment, on the spot. A few days later, he performed the work, in the very same parking lot. He repaired two dents, in less than 40 minutes. He did such a good job, that I can't even tell where the dents were. He even repaired a third, tiny dent, which I hadn't even mentioned to him, for free. His rate was extremely reasonable, and he couldn't have been friendlier. I even got to play with his five-month-old puppy -- and get some shopping done -- while I waited. If and when my car gets dinged again, I'll be sure to call Jeff again.

Dent Pro has always done a super job for us, if they cant fix something they tell us up front, we…read moretell all our friends and customers about them.

Luis has the most attentive and quality shop. Making a car accident that wasn't my fault feel like…read morea dream. Luis took the time to explain how the process would unfold and even offered to transport me both ways from the rental store, show me the paint process and make calls to expedite my repair. The work on my car was amazing and flawless. God forbid I am in another accident I would send all my cars to his shop. The best in town. Thank you Luis.

0/10 - .... Terrible job by an irreputable body shop. Badly mismatched paint, paint swirls and…read moreirregularities in clear coat (see pictures). Parts missing after their work, and front grill UN-attached. After payment in full and bringing the issues to Luis attention the same day - owner refused to repaint the areas without being paid a second time. And refused to return money. Called x 5 and ghosted. I ended up taking the vehicle over the hill to Paso Robles's where Calderon Autobody did an excellent job of repainting the areas ruined by Elite. I reported Elite to the BBB. Avoid this shop - they don't stand by their work! Worth driving over the grade.

Great work and quicker than we all expected! Would Recommend if your car needs painting.read more

My friend has been here a couple times. Big secure storage area for cars under repair. Several bays…read morefor repair and estimates. On time repairs, itemized list of each item repaired or replaced. Friendly assistance from service team, happy to answer questions. This repair shop works with insurance and is close to Enterprise- if a rental is needed.