Absolutely outstanding service at Raymond's Body shop. I'm the second owner of my vehicle and…read moredidn't realize that the first owner had installed a customized grill on the car. I have to tip my hat to Lissette for her due diligence to find the exact same grill. She called around and traveled out to several different BMW dealerships trying to match the exact grill only to find that the grill had been discontinued. But, her efforts were outstanding and I highly recommend them. From the service to the costumer service everything was top notch.

AMAZING WORK! I will most definitely be taking all work I need done to Raymonds. Family oriented,…read morevery professional & work is done extremely FAST with QUALITY work. I took my car in on Thursday & I got it back Saturday morning. I told them I was on a time crunch & they worked with my schedule with no reschedules or run arounds like ever other shop. I recommend this shop to everyone who needs work done. Fast, professional & top notch work!

Level up Kustoms is the truth ! I have a 2012 Nissan Titan and the paint was worn in some spots ,…read moresome minor collision damage and rust . I dropped the truck off on a Saturday and got it back on the next Friday completely repaired and repainted . It looks brand new . Maurice was wonderful to work with . He sent pictures and videos throughout the process which was awesome . The price was very affordable . I highly recommend you check them out !

Excellent customer service and I got my car back in a timely manner to get me driving back to work!…read moreMy trunk could not close after have the back end of my car crushed in. Not only did he fix that but he put a new bumper on it RIGHT. (I chose not to get paint, since i'm wanting to do a new color all over)

Repairing my bumper was challenging. But they persisted and did a great job! It looks awesome!!!"…read more And drives great! And I believe the charges were fair based on the condition of the vehicle. I'm happy I found them. Highly recommended.

We took another car here for some work, and we were once again very pleased with the customer…read moreservice and the price. Seriously, if you need a body shop, this is the place to go. I wish every business in Douglasville knew how to serve their customers like this place.

Quality repairs and great customer service. They provided the lowest quote and I am very happy with…read morethe repairs. They are nice people to work with.

Excellent service. Would definitely recommend this location. Been coming here for years and I…read morealways had a good experience.

Great work. Professional staff. Great service. Had dent in hood of my car. They fixed it like it…read morenever happen. The staff makes you feel like family

Every time I have any interaction with this shop they are always so kind and attentive. They have…read moredone work on a previous car that I had and were amazing. The entire staff is very great. They ended up getting another bumper for a car that had been backed into. This time around I had ran over something in the road and unfortunately had to transfer my car to a mechanic because they handle collision when it comes to repairing the body of the car. I hate I had to transfer it because I knew they would've taken care of me in a timely manner. And that the job would've been done correctly. But I would recommend this place to anyone looking for auto body repair. They do great work and you can count on them. They also don't hit you over the head with the pricing.

I thought I was going to a reputable place. Everything was fine until after they received payment…read more That's when they wouldn't provide me with an adequate itemized receipt to verify pricing and where the parts come from. Had a issue with a bumper being defective and they wouldn't take responsibility or give me the manufacturer's information. Instead she had me talk to one of her friends fronting as the supplier. The works OK, but make sure you check your vehicle as several things were overlooked on mine. In the end you get what you pay for and if that's warranted work then I'd advise Rush. At least if there's a problem it'll be addressed without all the runaround game playing. CINDY was great to work with, but Juanita/Eric were not so much at all. Had a hard time giving this place the 1 star I was forced to give. Be warned and hood luck if you patronage this business.

Shelly was amazing and very kind when I brought my 2018 truck in from an accident. The truck was…read moretotaled, however, I will always remember how attentive she was and how professional she handled me!

This review is based on my overall experience with customer service and getting body work done on…read moremy vehicle out of pocket (not an insurance based claim). I took my black Nissan Versa Note to Wren's Collision in 2025 for a quote on a damaged passenger door that I wanted to get repaired for years. It was damaged by a concrete pole while backing out of a parking garage and unable to open due to fender damage. In 2025, I made an appointment for review and Dana provided a detailed quote with paperwork with pricing. She also helped me that day by removing a stain from a white car that hit mine while it was parked at a shopping center, since I brought that up as well when inquiring about the body repair. I did not decide to proceed with the door repair then because the cost was higher than I expected and I was not ready to pay for it out of pocket. The customer service I received was great & I said I would return when ready to pay for the passenger door repair. In March 2026, after more research, comparing the cost to buy a newer car and a pressing need to have a functional door so the car could seat four people safely before my approaching due date, I called Wren's Collision to see if they had my 2025 quote on file and to verify if they could use it to complete the repair. They were able to locate it and confirm that the pricing would be the same or less (due to part costs decreasing). My car is 10 years old now, so finding the fender and door is not so hard. I decided to proceed and I worked with Dana throughout the process. First, I paid a deposit to cover the parts on Tuesday, 3/31. She provided an estimated timing of 3 business days for the parts to arrive & about a week total to complete the job. The parts arrived by Friday, 4/3 but they were damaged so they had to reorder them from a vendor. I appreciated the transparency, even though this set my preferred timing back by a few days, but the communication was on point. The new set of parts arrived by the EOD the following Wednesday & I dropped my car off Thursday morning, 4/8. The administrative staff was friendly. I filled out paperwork, and Dana and I looked at the car to make sure the current damage was noted properly before I turned over my keys. Dana let me know she requested prioritization of the repair with the mechanics due to my circumstance and said it would be done by the end of the next week. Once my keys were turned over, I received a text from a third party associated with Wren's that provided updates on the status of the car repair progress. This was refreshing. I opted to uber home, but they work closely with Enterprise which is right next door, should you need a rental. On Tuesday afternoon, 4/14 - I received a call confirming that my car was ready for pick up. I picked it up around 5:15 PM the same day. I was AMAZED when I saw my car. Not only did the passenger door look brand new again, but they took the time to vacuum the inside of it as well, so I felt like I was driving a new car home. I am thrilled. Body work is not cheap, but it sure does feel good to get it done right after many years of riding around with visible damage and an unusable passenger side. Thank you to Dana & the staff for giving me peace of mind as I drive my car. I recommend this shop based on my overall experience.

I am sharing my experience with Wren's Collision Douglasville, Ga. Group in a factual and…read moredocumented manner as part of an ongoing consumer complaint. My vehicle, a Nissan Rogue Platinum, was involved in a collision and was towed directly to Wren's Collision Group. At the time of drop-off, I completed a walk-through/intake inspection documenting the vehicle's condition. After repairs were completed, the vehicle was released and towed back to my residence. At pickup, I did not have an opportunity to conduct a joint walk-through inspection with a representative of the shop to document the vehicle's condition at the time of release. The vehicle remained in their possession for approximately 8 weeks. During that time, communication was inconsistent and completion timelines were extended multiple times. While the collision repairs appear to have been completed, I have an unresolved concern regarding windshield damage that was not present in my intake documentation/photos prior to the vehicle being taken into their possession. Specifically, there was no red impact mark or similar windshield crack damage documented at drop-off. Upon return of the vehicle, I observed 2 impact marks and a cracked line across my windshield. A red mark/impact point on the windshield that was not reflected in my intake photos or documentation. I raised this concern with the shop, but the issue remains unresolved. I am documenting all records, including photos, invoices, and communications, and pursuing resolution through appropriate consumer protection channels, including the Georgia Attorney General's office. I am sharing this for awareness so others understand the importance of detailed documentation at both drop-off and pickup during vehicle repair processes.

I had my 2012 Maxima repaired at Gerber Collision & Glass at the Austell GA location after an…read moreaccident in 2025. It required replacement of the headlight on the passenger side. The headlight on the driver's side now appeared somewhat dull in comparison. I contacted Gerber Collision to have them give me an estimate regarding replacing that headlight. Mr. Jimmy and his team were able to buff out the dullness and restore the clear visibility of the headlight, all at "no charge". I would absolutely recommend this business for any vehicle repairs. Thanks, G. Allen

They were very helpful with coordinating repair with my insurance company. My auto technician/…read morerepair was done by Zach in September 2025 and he did an excellent job repairing to specifications. My car looked liked it had not been damaged. Very thankful.