I ordered a custom machine and couldn't be happier. The ordering process was easy. I could either…read moreorder online or over the phone. I chose to order over the phone, so I could ask questions. I primarily worked with Dominic (who was awesome!) during the ordering process. Not only were my questions answered, but Meta PCs was flexible on how I could pay for my beast of a machine. Unfortunately, the machine was shipped just in time to run into some dicey weather, so it arrived a wee bit frozen (I got the water-cooled option) and some minor leakage due to the machine being tilted a little bit too far. Alen took my call and was super supportive while we waited for the machine to thaw and dry out. I was also helped out by Will and Luis during my time of need! And I was a bit needy. Honestly, the whole team was super supportive. They communicated via chat, text, phone, and mail. Basically, matching whatever method I was using at that moment. I'm glad to report that it has defrosted and it is a thing of beauty. I couldn't be happier!

Went here to replace a cracked laptop screen. Although it took a few days to process payment and…read morethen receive the screen (I had that time so wasn't an issue for me), the rest of the experience was absolutely worth the wait. Helpful and knowledgeable, passionate, and exceptionally friendly, these guys delivered quality service at a fair price! I swear they gave my laptop a better screen then previously! Don't sleep on this place!!

Brought in my wife's computer because one of the fans was making a noise randomly. Within seconds…read morethey found the problem, fan on the GPU was not always moving. Wife decided for an upgrade and Noah was able to suggest a GPU that my current power supply could handle. Kept the old GPU for future repair and wife was happy with the new GPU. Great experience and will be returning when our Costco computer fails again.

My 7- yr old laptop hinges were loose. Over the phone, Wyatt told me to bring it in to their…read morestore. When I arrived, he remembered the issue & immediately took it apart, found a screw had fallen inside & replaced it & tightened all the others. I was in & out quickly. i will use them for all future PC issues.

Great service, very knowledgeable, Highly recommended, The people who work here are friendly and…read moreexplain what needs to be done.

Awesome small business. My husband exclusively will take his computer here. Owner is super…read moreknowledgeable, super fast and friendly. Seriously awesome

I was fairly disappointed by the service here. My laptop had an issue with the keyboard, and my…read morefirst interactions over the phone with Raymond were positive. Long story short, the company ended up buying two keyboards that wouldn't work for my laptop. And then after they told me they couldn't do the job, I found an hour later that my USB chip for my mouse was gone. I'll give them credit, they drove 20 minutes to drop off the chip and were apologetic throughout the process. However, this does not take away from the fact that I felt that my experience was quite the headache and I had the increasing perception that the company lacked competence. Again, maybe I just had an unlucky experience, but personally I would not recommend this shop.

I recommend this place to any gamer out there needing the PC fixed or just worked on for better…read moreparts! Any issue you have these people can solve it quick and find a solution! These men are amazing and life savers when it comes to computers!

I could not be happier! My iMac hard drive was old and crashing. Michael was able to fix it at a…read morevery fair price and now it works as perfectly as it did the day I bought it. I will only trust him in the future. I cannot recommend him enough. THANK YOU

I absolutely love this place! Mike was super helpful. I took my pc in and it took under a 24 hours…read moreto fix. Truly a professional and the service was great!

I have had two dealings with Emerald Computers. Both very positive. The most recent, Patrick took…read moremy old iMac and copied everything over to my new computer. He found a problem early on and notified me so that I could make a decision. Everything worked perfectly! Their pricing is very reasonable!

Got an expensive computer from these guys a month ago, got a 90 day warranty and any questions I've…read morehad they've helped me out same day and made me feel better about my purchase lol.

Reasonably priced and very friendly. I needed the keyboard…read moreand power cord replaced for my laptop and it was ready in less then 24hrs

My computer died and I didn't know where to turn. A friend told me he was very satisfied withwhat…read moreWestern computer outlet had done for him. I was very reluctant to go anywhere since my computer in Flagstaff had died some months earlier and Data Doctors had really left a bad taste in my mouth. Brought my baby in on Saturday. It was ready on Monday. It was as good as new. Everything was the same as before minus the virus. Data Doctors stripped mine earlier and replaced all the programs with freeware and "almost as good as" programs and it took them over a month. Western took one day and bam.....good as new. Did I mention price? Data Doctors charged over $200 and Western charged 69 dollars. Would I go there again? You betcha'. I have five computers between Flagstaff and Phoenix and they will all call Western home.

I hadn't been here in awhile but this week I had another computer problem - a broken key. I'm here…read moreto tell you that nothing has changed since my last review - still a great company. Sam is a smart guy and he was able to take my MacBook and fix the key while I waited. I was there about 20 minutes. It wasn't busy. So this is this is the third time MacMedia has saved me and I would recommend it again. I will come here again if I have more problems.

Been coming here for quite some time. needed advice on phone data transfer & screen saver issue…read more Sam was knowledgeable and patient & had some great tips. Replaced battery and hopefully good to go for awhile.

Honestly had a great experience here. Went in to primarily…read morelook at a washer and dryer - no one was over there to help us - walked over to the tv area where we saw someone and he was honest and said he didn't know a lot about washers and dryers but if we knew what we wanted he could help us get it ordered. We also were looking at a tv and he helped us with that, and brought it out and loaded it up. He was great!

Stopped by 6/13/25 around 2 p.m. and headed to the Geek Squad. We were greeted by two staff…read moremembers at the desk to exit. The Greek Squad member who helped us was Ray. He answered all our questions and looked up the TV that needed to be fixed. I definitely recommend getting Geek Squad Protection, which enhances your manufacturer warranty and gives you extended coverage when the warranty ends. A Totaltech membership costs $199.99/year & includes Geek Squad tech support on all of your tech devices (even if you didn't buy them at Best Buy), free delivery and standard installation for new items like TVs and dishwashers, and up to 24 months of product protection on select products. We also looked at the Eufy security cameras because of the quality of the video and how they are able to move 360. I also check out the new ring pros as I have the older version installed. We ended up getting a couple of c phone chargers. Which we had a $5 off certificate for that expired, but manager Mario was able to honor it. Thank you to The Friendliest Best Buy staff, always shop in person to ensure jobs! They are having a great sale until Sunday 6/15.