26 April 22 - My daughter, Dakota, has began her skydiving career and has started to buy her…read morepersonal gear. She quickly developed a personal relationship with all of the staff at Chutingstar. Laura provided recommendations for both her Pulse 210 and Javelin Odyssey container. Most would have just ordered what was checked on the order form. Laura called Dakota and made suggestions based on her size and height. Henry helped Dakota pick out her full face helmet. He must have pulled out six or seven different helmets for Dakota to try on before she decided on a Cookie. Big Steve is her personal rigger and quick with expert advice at the Monroe Drop-zone. If you are looking for a professional organization to supply your skydiving needs, call or drop by Chutingstar. They have my business and gratitude.

Where do I even start? ChutingStar has been giving every one of their customers their undivided…read moreattention and complete respect for so many years, it's no wonder they have a reputation for having really great customer service. I've traveled to a few places around Europe, the Middle East and across the United States and have seen their stickers and catalogs everywhere I go. Purchases don't always go perfectly, especially when you order online, but when this happened to me I've had no issue exchanging something for what I really needed and never had any hassle whatsoever from the company even though I had taken the item out of the box. I recommend ChutingStar for anything and everything rigging or skydiving related with no hesitation. I've ordered so much from them I couldn't even begin to name it all and even living in Hawaii got items delivered super fast. 5 out of 5 and then some.

I always see advertisements for Academy Sports but I had never visited the store before. The staff…read morewas helpful and the store was neatly organized. They had a lot of clearance sneakers and they sold roller skates too. I also liked that the store opened at 8:00 AM.

Well I've never been to that Academy Sports and Outdoors but I called him on the phone today to see…read moreif they had a size 14 in softball cleat narrow and the young man on the phone said the only size shoe they have there's a nine and a half and softball clean so that kind of threw me for a loop so I guess what they need to do is they need to get bigger sizes for bigger people like me cuz I'm big and tall assessing the softball cleat

OVER PRICED!!! Check cost for items brand new because you will be able to find items less…read moreexpensive. People were nice but will not return. I much rather pay less for brand new items!

We had been trying to break in a glove for almost 6 months...took it to DICK'S three times and the…read morecouldn't break it in. Took it to play it again sports and it was like magic! The glove is smooth like BUTTA! Love their attention to detail! Thank you!!

I have a two year old $100.00 Gift Card and I have been to the store four(4) times to buy some…read moretennis shoes. They either try a "Bait and switch " sales tactic stating when I pick a low cost sales item that they don't have it in my size and try to upsell me on some other item. Because I could not find what I wanted I asked to reverse the transaction and return my $100. The sales clerk called the manager who said they would not cancel the $100 Gift Card. This is not good customer relations as all major and most medium retailers will return an unhappy customer's money.

I came in here a few days and a young man helped me out, his name was Malik. He was so nice and he…read moreseemed new but was willing to learn as much as he could quickly. Gotta love customer service like that!!

Excellent service plus knowledgeable and friendly staff every visit! Our first visit was to drop…read moreoff an e-bike for brake repair. We visited again to buy a bike rack we looked at during our first visit. The team showed us all of the features and even demo'd it on one of their personal vehicles. We came back the same day for a quick gear adjustment. Highly recommend!

Brought in my 20 inch, ZIZZO CAMPO ( folding bike ), in for a much needed tune up / whatever other…read moremaintenance/ repairs and, now my bike looks so clean, is so quick and quiet when changing gears, and brakes squeeze so well for the $150.00 + $5.00 labor & lube supply, I plan on stopping by next time my bike needs another makeover.

Found them online and drove over 30 minutes in hopes they could help me get my bike back on the…read moretrails. Preston and Kai took a look at it right there on the spot, changed the tire tubes for me, gave it a quick tune-up, clean it up and had me out the door with my ready-to-ride bike in less than 30 minutes. I was able to hit the trails immediately afterwards.

What an amazing experience this year on 2016 BRAG. After my…read moreday 4 ride I was totally wiped out. Went and spoke to Kris and he was able to get me a 2 day rental on an amazing e-bike...the Aventon. Absolutely sold on this bike. Will be purchasing one after I get moved. Thanks Kris!

My wife and I stopped by looking for a bike saddle. After talking with a young man with the store…read more(can't recall his name, but he's got amazing hair!) and looking at several options, we realized that what we needed was something they don't sell in the store. The young man didn't push us to buy something there, instead saying that his job was to help us find what fit our needs, even if it was something we'd have to buy online. This was one of the best experiences I've had where I ended up walking out of a store empty-handed. Definitely going to keep this place in mind for the future!

This business listed a product on their website with an incorrect description. I learned this after…read morepurchasing it & receiving a product with a specification that was not outlined in the link I initially ordered from. When I went to view the link that I had initially ordered from, which I saved screenshots of, it had been completely deleted. In an email, someone from this business justified the inaccuracy with the excuse that they were physically unable to change the inaccurate description to the accurate one before listing this item. Instead of admitting any fault whatsoever when confronted with their blatant error, the reps of this business gaslit me, said the product was described correctly, then changed their return policy to include "item must be in original packaging" despite absolutely zero mention of this on their website, despite the 'original' box not actually being original packaging. Rather than deal with utter twits with no professionalism, I'm going to reconfigure my bike to adapt to this incorrect part which I received through no fault of my own, which will now cost me money. This is a small-minded business run by small-minded people who do not care if they inconvenience you. I don't know if that's the status quo of this area, but personally I'd avoid.