Thanks Yelp! I found this spot while planning a date. We were going to Bears Den Overlook to watch…read morethe sunset, but stopped here for ice cream on the way. Turns our the soft serve at this place is quite good! The staff was thoughtful and quick, and I'd highly recommend it.

My favorite ice cream. Service is great, staff is friendly, and it's five minutes from my home…read more What's not to love? I miss them in the winter when they're closed.

We have been coming here for years! My wife die, and I…read moretravel from DC to West Virginia frequently. We always pass by packs and if they're open, we always stop by. The prices alone are very good reason to come over and try something on the menu. We love ice cream, and this place has the best prices in the DC, Virginia, West Virginia corridor. They have an extensive menu, but they specialize in soft serve ice cream. Their portions are generous. The service is very good and again the prices are unbeatable. There is enough parking available for all. There is outdoor seating from the weather is nice.

Recommended by my WV neighbors and I can see why! Pack's has a huge following and is clearly a big…read morepart of the community. I saw on the sign how many fundraisers they do for local sports and clubs, for example. Ice cream is great, MANY flavors and options, and the most important part of this review? If you order a small expect a LARGE. If you order a kid size, expect a regular MEDIUM. If you order a large? I can't imagine!! Seriously, the banana split could feed a small town. One kid sundae, a gaggle of kids. I'll always be ordering a child size and will still be able to share my portion. Employees are very friendly, this place is great for kids, there are tables outside, and ample parking. Right next to the road so a bit busy/noisy but it's all part of the roadside appeal. Driving from Berkeley Springs to Winchester and someone is itching for a frozen treat? PULL OVER -- everyone will be happy! Oh and I saw that they have snow cones... which is only relevant if you are my six-year-old son. :) Blue raspberry snow cones are surprisingly hard to find, so I know where to go next time we owe him one!

Baltimore girl here! Got a snowball. It was awesome. They had spearmint which is my favorite and…read morethey had marshmallow... my new favorite spot

I'm pregnant and living in Indiana now but when we lived in West Virginia 2 years ago we FREQUENTED…read morejules.. their creamy melt in your mouth ice cream paired with their chewy voluptuous brownies at the bottom of the sundae (before they changed them) ommmmmg I can't stop dreaming about this sundae and I only wish they delivered I love jules and always will, when we decide to move back they will de be a PRO on the list among other things lol thank you guys for serving such beautiful delicious ice cream

This place is amazing!! My friend and I stopped after a long farm day, and it hit the spot. The…read moreatmosphere was cute, the flavors and options were too many. There are samplings. The two guys working were friendly and helpful (they even came by later to see how we thought of it). Make sure you ask about flavors because they will reveal you might not find all the flavors on the board! We loved the ice cream (we each settled on 3 flavors but could've chosen at least 6 each) and almost wished we had each gotten a 'flight' (sampling of 8 flavors). We also wish they had a location closer to DC! Would highly recommend to anyone looking for a sweet treat, and will definitely stop by again!

Cute little shop, with wonderful service and 10/10 ice cream. One of very few spots that have hand…read moredipped instead of soft serve in the Valley, and as someone who doesn't care for soft served - this quickly became my family's favorite summer spot!

We were looking for ice cream, and found New Town Creamery and JB's Ice Cream Shop in the same…read moreparking lot. Both looked like cute soft serve stands, but New Town Creamery was really hopping and had cute little picnic tables with colorful umbrellas so that made our decision. The line moved quickly, and the people taking orders were friendly, helpful, and efficient. The "Boardwalk" was a creative twist - half a milkshake (I chose chocolate brownie batter) with a one-topping sundae on top (I chose butterscotch). The sundae kind of sinks into the milkshake, so it all sort of blends together, but my flavors complemented each other and the result was tasty. And it looked so cute with the little umbrella!

Reeces funnel cake sundae was amazing! Funnel cake was warm & crunchy while the huge portion of ice…read morecream topped with peanut butter, reeces pieces & crushed cups was delish. Wish I had eaten less supper because I couldn't finish it. They did not earn the fifth star because the picnic tables & area were not clean & needed attention

I really enjoyed the ice cream at C&C in part because it was very creamy. The parlor has somewhat…read moreof that old fashion feel with the decor. Also, an ice store is very much needed on Main Street so it is a great addition. Service was just ok as the scooper had an attitude and apparently did not want to work that day. Otherwise I would give C&C five stars.

What a fun space! This is immediately eye-catching as you walk down the street, with a large ice…read morecream bench set up in front of the shop. The interior is full of art and quirky knickknacks to check out. The very friendly person at the counter described how a lot of the art was designed by regular customers that gave it to them - what a fun connection to the community! He generously kept offering samples. The peach didn't have a very pronounced flavor, but we really enjoyed both the Brownie Batter and Mango Mascarpone, which we ended up getting in cups and enjoying in the little seating area at the front of the shop. There's even a little horse ride there, very cute. In addition to the ice cream, they also offered a nice selection of Italian ices, though we didn't make it that far before choosing our ice cream. Nice location right across from the town square. There is nearby parking around back in the general 2 hour downtown parking area.

Delicious soft serve with big servings, and the ice cream is good too. There are tables to sit at…read moreout front. Ice cream came out quickly and the two workers were friendly and helpful. Great stop for the whole family especially on a summer day. Next time I want to try a sundae, they have some tasty looking ones!

Nice place to grab a sundae! The 2 young ladies working were very friendly and answered all our…read morequestions. The Sunday was good, I did expect a little more bang for my buck and a bit more toppings, it was one scoop of ice cream and some light peanut butter drizzle and a dollop of whipped cream. I enjoyed it and didn't leave any behind. I plan on coming back and trying some more of the speciality sundaes. The bathroom was inside the building and you have to be let in by staff. Definitely not a place you wanna drop bombs at, unless you want the staff to suffer. The toilet paper was average and the soap was average. It was clean, but the mop bucket inside and next to the toilet was oddly placed.

I rarely leave negative reviews, but the experience I had here was honestly shocking. The employee…read moreworking when I visited was extremely rude from the moment my group and I walked in. There was no greeting, no basic courtesy, and when I asked a simple question about the menu I was met with attitude and eye-rolling. I understand everyone has bad days, but working in customer service means at least treating customers with a basic level of respect. Instead, I felt like I was inconveniencing them just by ordering a drink. The whole interaction felt hostile and uncomfortable. The coffee itself was average, but the service completely ruined the experience. There are plenty of coffee shops where staff actually appreciate their customers, so I won't be coming back here.

Super cute location and the friendliest staff! Our group with us weren't accustomed to non-chain…read morespots and took a bit of time to decide what they would like to drink as well as food. The incredibly patient lady at the register waited on us with ease and complete understanding. Everything was tasty and environment was very appealing. There were little game cards to start conversations and lots of unique items to purchase. Lovely place to start our trip off in Winchester!