I was not impressed. I had them come look at a recently installed system. The man was angry the…read moreentire time. He pulled out a calculator with an estimate of $18,000 for the brand he uses and refused to work with the new equipment. I felt sorry for his helper. I paid them $99 to get the hell away from me essentially. As a result, I would not call them for anything. I would not recommend them. Thumbs down.

First, this company answered the phone and was able to send someone out to look at a duct problem…read morewe had at One of our duplexes. That is a plus. A big plus. The downside? They quoted me an outrageous price. When I told them it was 50% more than what we had budgeted and I was going to call my spouse to talk about it, the technician IMMEDIATELY dropped the price by $250.00. Like before my husband could even answer my call. He knew that his quote was outrageous and that my husband would say absolutely not! but felt I may be gullible. I know that I am a girl, But that doesn't mean as a company that the first thing you try to do is price gouge me. Shame on you. The workmanship is fine, but I am very displeased about the quote process.

You know what sucks? Is when you walk outside and are suddenly hit with a massive humid heat index…read moreof 105*. You know what sucks even more? When the inside of your house has a heat index of 105*. Yup. My AC was sick. It needed a doctor STAT! I called on Thursday after two days of suffering and decided I couldn't take it anymore. I called up Sentry...because their sticker was on the AC.. and I was given two options. I could have someone come in the evening on overtime or I could wait until the next day and someone would be here before 12. I chose the next day, but then called back and changed it to the same day, because I was D-Y-I-N-G. Sooner rather than later, I get a call from someone saying they are on their way to my house to save the day. Then Perry shows up. Perry is a lifesaver. The poor guy was drenched in sweat by the time he was finished. Turns out the AC had a wretched air filter (my fault) and had frozen over. He turned the AC off and ran the fan and said that after 3 hours to turn it back on and see what happens. I cut him a check for $159 and he was on his way home...probably to take a shower. A couple of hours later he even called to tell me it was probably ok to turn it back on. The temp inside my house gradually went down and was back to normal......until the next day. I noticed it started creeping back up. BUT I was leaving for Florida so I decided it would have to wait. Monday morning bright and early I called Perry on his work number and told him the bad news. He told me to turn it off and run the fan, and that he would be over in due time. A few hours later he was at my door. He found nothing wrong with the AC itself, just that the power was not running up to par. He said that Alabama Power had been doing some work and was causing some power surges which might have interfered with the power supply, so he reset the AC internally and boom it started working. Here it is the next day and I am not dead. Perry, you are an AC god. Screw you Alabama Power. I hate you.

They are dependable but just charged me $480 to replace a capacitor. I don't think a capacitor is…read moremore than $50.

It's hard to describe all the things wrong with this small business. It's a mix of Jimmy, the…read moreowner, and of his small team. First of all, they charge for the fee to come out even if you pay to fix the issue. That is a very odd practice in the business as the fee to come out is almost always waived if the actual repair is performed. At the end of the day, still ended up paying them and getting nothing in return. This leads into the most ridiculous issue. They didn't quote the price or ask if the repair should be performed before actually performing it. This was absolutely negligent. They literally did the diagnostics, then went ahead with the fix without ever quoting the price or asking the customer. It's hard to imagine how one would run a business like this. When questioning the owner about it, his response to his staff was, "charge for the visit and get the heck out of there." Then there is more basic, rudimentary professional etiquette like asking to use the bathroom before actually doing so when working in somebody's home. This was the second experience with Harris AC and the last one. While the team is perhaps capable of repairing and diagnosing the issues at hand (first time I used them, it worked out repair wise), the basic approach to dealing with customers is nonexistent.

Used Mr. Harris to install a new system in 2019. It was a great install job for a very reasonable…read moreprice. He is friendly, honest, and was always there when he said he would be. Recently had a capacitor go out, I let him know the night it went out, he was there the next morning and had it replaced within 15 minutes and air back on. I have had multiple houses and used many HVAC services in many cities. He is one of the best. I highly recommend this service.

Eternity Solutions was there at a time when I needed an electrician ASAP. They communicated with me…read morein a professional and timely manner. Eric was on time and found my problem quickly and repaired the issue. I have had no problems with the electrical system since they made the repairs. The bill was very reasonable. I will use them again Rick

Our home warranty company sent them out for an electrical problem we were having. We were…read moreimmediately impressed with Eric's professionalism. We ended up having him do a couple of other things for us. The price he quoted us was very much inline with what we were expecting it to cost. I would highly recommend this company.

Because we were new in town, we just didn't really know who to call. This company offered great…read moreservice. They came on time, explained everything to me, gave me a good price (better than the other quote I got for much more $$$) and took care of everything. I would recommend this company to anyone needing heating or AC service.

Can't thank Etheridge Heating And Air enough for a very timely and quality service. Took their time…read moreto explain the issues and gave me the best options at the most economical price point. Thank you!

My Heat pump compressor failed this past week in 90+ degree heat. Ethridge Heating and Air,…read moreresponded quickly to our situation. My Service Professional , Mike Painter had our problem resolved within 3 hours of acquiring the new compressor. He was extremely professional and proficient. I could not ask for a better experience from an HVAC Company. Thank you to Mike Painter, Service Professional, Jeff Hyche, Service Manager, and John Morris, Owner, for taking care of our situation promptly and efficiently!

Our AC/Furnace combo unit had to be replaced so we called Hatcher Maintenance and Repair. Amanda's…read morecommunication was quick and professional, and we had a quote the same day the issue was diagnosed. Amanda checked in on us multiple times throughout the financing process, and followed up after the installation. Michael's team installed the unit quickly as well, cleaned up their mess, and left my house as they found it. We couldn't have asked for a better experience. Awesome service and product!

This company was recommended to me for electrical work. Even though I am very particular about the…read morequality of work done, and they exceeded my expectations. The price was also reasonable. Some other workers with a different company who came to do a different job even complimented the quality of the work. I would recommend them to anyone and will definitely use them again.