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    Swofford Dermatology Center

    3.5 (2 reviews)
    Closed 8:00 am - 4:30 pm

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    Swofford Mina MD

    Swofford Mina MD

    2.7
    (3 reviews)
    0.0 mi

    Used this dermatology service for 18 years, received nothing special responses to my skin needs…read more However in last 2 years, the principal of this practice became so verbally abusive when questioned about any issue, decided time to find another practice. Even pointing out that I was paying for services rendered, response only increased level of said abuse. Even pointing out that when becoming certified doctor and signing the Oath of Hippocrates to constantly keep customers in contact comfort made her turn pale. Don't have to look far, in NE Indy and Noblesville there are 24 dermatology practices, have found one with offices in Anderson, very happy there.

    How in the world can a business change their address both physical and receipt address a year and a…read morehalf ago and not bring their billing paperwork correct? Somehow this company moved from Suite 118 in early 2016 and the billing that I received at the end of 2016 reflected Suite 118, and the next billing I received in August of this year also reflected Suite 118. I don't understand how there were four checks mailed by insurance, and none of them made it to the provider, none of them were cashed And I keep getting billed. I realize the third-party and this is the United States Postal Service. I seriously think that the real fault is whoever now resides in Suite 118 who has not refused the checks and returned the mailings. I believe that Swofford has a major responsibility in this because they have not corrected their remit to address on there Billings since they moved. I don't understand how we do world this problem is just happening with us.

    Christiane Machado , MD

    Christiane Machado , MD

    3.0
    (2 reviews)
    34.3 mi

    I have been coming to IU Health's Dr. Christiane Machado in Carmel well over a year now since…read moremoving back from Phoenix, AZ. Although I was given subpar treatment (it's extremely hard to find a dermatologist that doesn't have a six month wait. I'm not sure if this is just the Indianapolis area or not), I persisted because I knew acne treatment was a long process that took time. When I arrived today at 3:25 p.m. for a 3:20 p.m. appointment an elderly couple was in front of me and the receptionist was trying to get them taken care of as fast as possible. When I finally had my turn with another receptionist next to her, it was probably 3:30p. Check-in went smoothly. I sat down to wait, and another elderly white woman walks in. At which point, she is also checked in smoothly. She was early for a 4:15 p.m. appointment with Dr. Machado. Less than two minutes later, she is being escorted back. I hear one of the receptionists say to another receptionist that I had been waiting and my appointment had been at 3:20 p.m. Then (of course) whispering ensued, and about 5 minutes later I was called back. The nurse who took me back was frank when I asked "why did the other woman go before me?" I expected her to say something along the lines of "it was urgent," or something of the sort -- something completely understandable. But, no. She said "you were late." I said, "So, someone who had an appointment about 50 minutes after mine was able to be seen because of something out of my control, when there is a ten minute leeway, and I was only five minutes late?" In her frankness, the nurse says "yup." I think they could sense how upset I was, so Dr. Machado magically appeared about five minutes later -- with a different nurse. In the meantime, Dr. Machado ensues in the most hurried and disrespectful appointments I have yet to have with her (and each of the four I have had with her are about the same). I correct her on the pronunciation of my name every time, I have to tell her I'm in a same-sex relationship, so I don't need contraceptive, every time, I have to tell her what face wash I am using every time (what are they scribbling if not these small facts?), and, the worst of all I have to tell her what problem areas I do and do not have EVERY. SINGLE. TIME. This is the last time I will be coming here. Because although it's a long wait for other dermatologists in the area, clearly they are worth every bit of dignity they are probably giving to their patients. Oh, and shout to the receptionist who noticed I was being treated unfairly and tried to speak up. - SHAKKIRA Harris

    Need a Dermatologist? Check out Dr. Christiane Machado at IU Dermatology on the 3rd floor of IU…read moreHospital. She is very professional, thorough, and approachable who puts you at ease very quickly. She has been my dermatologist for the past three years and I highly recommend her if you're searching for a new Dermatologist. The office is easy to find in the Hospital. Just walk into the Main Entrance off University Blvd., elevators directly on your left, go to 3rd floor, turn left and her office is at the end of the hall. The Hospital also has valet parking available off University Blvd. for any hospital visit for just $5.00 all day. Just pull directly under hospital canopy and hand them your keys. Parking garage directly to the right as soon as you pull off of University Blvd.

    Photos
    IU Hospital Entrance on University Blvd. Garage parking to right soon as you pull off street. Valet parking under canopy.
    IU Hospital Entrance on University Blvd. Garage parking to right soon as you pull off street. Valet parking under canopy.
    Check in at Dr. Machado's office on 3rd floor of IU Hospital.

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    Check in at Dr. Machado's office on 3rd floor of IU Hospital.

    Swofford Dermatology Center - dermatology - Updated August 2026

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